About Us
Here to Help® 24/7.
SERVPRO of Columbia County
About Us
We know what our customers need whenever disaster strikes, primarily because our growing roster of restoration technicians has more than 150 years of hands-on experience in restoring properties and the lives of customers affected by disasters and emergencies. Customer service is at the heart of every decision that our team makes, and that begins with the leadership and guidance of our Experienced and Award-Winning Leadership Team. With several successful branches of our brand that they own, the formula for longevity begins with addressing the issues of our customers in a thorough and expectation-exceeding manner. Take a look at our Google reviews and Yelp reviews! This should give you complete peace of mind! You can also visit our Facebook page!
We know how vital preparedness can be when it comes to restoration and recovery, and that is why we have certified technicians in every facet of the industry to give each customer a quality experience from the moment that our professionals first arrive. With accreditations from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as well as the American Bio Recovery Association (ABRA), we have a team prepared for anything.
All of the success in the restoration industry that our SERVPRO of Columbia County team has seen stems from far more than our experience and professionalism during emergencies and disasters. We also work to make the communities that we share with you a better place by participating in local events and helping charities to continue their good works throughout the county. We are proud sponsors of the Fire5k annual race and golf tournament, which proceeds directly benefit firefighters who have been diagnosed with cancer. We also work to support Columbia County first responders however they need it.
From the Augusta National Golf Club to Augusta’s Museum of History, we have many attractions and landmarks that force our SERVPRO professionals to stay at the top of our game. With so many homes and businesses throughout our broad region and our commitment to customer satisfaction, it is no wonder how our restoration team could acquire more than 1000 5-star reviews online for our prompt response, thorough approaches, and excellent service.
Service Area
Certifications
- OSHA - 10-hour General and/or Construction Industry Training Program
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- RRT - Carpet Repair & Reinstallation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- OCT - Odor Control Technician
Affiliations
- Columbia County Chamber of Commerce
- Institute of Inspection Cleaning & Restoration Certification
- American Red Cross of Augusta
What our
customers are saying
As a real estate agent I knew that the right call for help after the fire torched half my house was to you. Your company is high on our referral list, so it made sense. Your crew and manager worked many long hours to make my house ready to be rebuilt. Awesome job.
We didn’t wait long to see your green vehicles outside our house. We are never going to choose anyone else to help in a disaster.
You never really consider disaster striking your family's home. It's really something most people try not to think about. These folks are amazing. Not sure what I would have done without them. I was grade A freaking out and they rescued my family. They came out so quickly and worked with our insurance company with no issues. Totally love these guys.
We chose SERVPRO the second time storms damaged our house, and because of your fast response and amazing quality, we will never choose anyone else again.
The dogs never stop muddying up our carpets. But we know that SERVPRO comes out every few months and does some magic. My husband tried, but he can’t do it like they can. Thanks to your team, I still don’t have to buy new carpets.
Once SERVPRO was contacted, their response was immediate. Daniel's crew was courteous and informative. They demonstrated the appropriate knowledge, utilized up-to-date technology, and provided continual follow-up, resulting in a rapid and ultimately successful solution.
Now I know why SERVPROhas such a good reputation for putting people’s lives and houses back together. The flood, the mud, the ruined furniture all was too much to take. You worked directly with my insurance adjuster, made the whole thing go smooth, I couldn’t have asked for better service.
I am always nervous about trusting anyone with my belongings and property, but I knew right away that your team knew what they were doing. The house looks great.
Chad and his crew were extremely helpful, knowledgeable, reliable & accommodating. They went above & beyond for us & made a horrible situation bearable. Though I hope we never have to, we would absolutely use SERVPRO again.
As a real estate agent I knew that the right call for help after the fire torched half my house was to you. Your company is high on our referral list, so it made sense. Your crew and manager worked many long hours to make my house ready to be rebuilt. Awesome job.
We didn’t wait long to see your green vehicles outside our house. We are never going to choose anyone else to help in a disaster.
You never really consider disaster striking your family's home. It's really something most people try not to think about. These folks are amazing. Not sure what I would have done without them. I was grade A freaking out and they rescued my family. They came out so quickly and worked with our insurance company with no issues. Totally love these guys.
We chose SERVPRO the second time storms damaged our house, and because of your fast response and amazing quality, we will never choose anyone else again.
The dogs never stop muddying up our carpets. But we know that SERVPRO comes out every few months and does some magic. My husband tried, but he can’t do it like they can. Thanks to your team, I still don’t have to buy new carpets.
Once SERVPRO was contacted, their response was immediate. Daniel's crew was courteous and informative. They demonstrated the appropriate knowledge, utilized up-to-date technology, and provided continual follow-up, resulting in a rapid and ultimately successful solution.
Now I know why SERVPROhas such a good reputation for putting people’s lives and houses back together. The flood, the mud, the ruined furniture all was too much to take. You worked directly with my insurance adjuster, made the whole thing go smooth, I couldn’t have asked for better service.
I am always nervous about trusting anyone with my belongings and property, but I knew right away that your team knew what they were doing. The house looks great.
Chad and his crew were extremely helpful, knowledgeable, reliable & accommodating. They went above & beyond for us & made a horrible situation bearable. Though I hope we never have to, we would absolutely use SERVPRO again.