Office Manager

Born and raised in Trenton, Georgia, Darlene has been with SERVPRO of Chattooga, Dade and West Walker Counties for more than six years. She is certified by the IICRC in Water Restoration and is Xactimate Level III certified, and her main responsibilities include managing estimates, coordinating with our production crew, complying with customer's insurance companies and billing. Darlene loves making people smile, and her past experience working as a clown for her local ministry says it all!

Accounting and HR Administrator

Tonya serves as our Accountant and Human Resources Administrator at SERVPRO of Chattooga, Dade & W. Walker counties. While she is primarily responsible for accounting and human resource duties, she wears many hats and is always willing to get things done. While being fairly new to SERVPRO, Tonya brings a wealth of financial and corporate knowledge to the organization. Tonya works within the leadership team here to ensure that the company is run efficiently.

Warehouse and Inventory Manager

Introducing Charles, SERVPRO of Chattooga, Dade & West Walker's warehouse and inventory manager. Charles has been married to his wife Tammy for 35 years and enjoys fishing in his free time! However, Charles has dedicated more than a decade of service to SERVPRO and has earned many certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) throughout his years in this position. These include Fire and Smoke Restoration Technician, Water Removal Technician, Applied Microbial Remediation Technician, and Applied Structural Drying Technician. If that wasn't enough, Charles also completed training in Subrogation! Charles is a major asset to our team and we are proud to have him on board.

Production Technician

Alberto is a production technician here at SERVPRO of Chattooga, Dade & West Walker Counties. Alberto helps with all general labor tasks. Alberto currently lives in Dalton, Georgia. He is a hard worker and a big soccer fan. Alberto has been with us for more than five years and having him on board is a true treat!

Job File Coordinator

Rodney Cameron is a native of Chattanooga, TN and he has climbed the ladder from production technician to Job File Coordinator. In his spare time, he loves new adventures and taking on new challenges. His passions include anything that has to do with creativity, building, cultivating the community, and better serving our customers.

Deckar has been with us here at SERVPRO for a while now. He came to us with several years of industry experience and has a great future with us. He currently works in a Production Technician role, but will no doubt continue to move his way up the ranks as he continues to shine when it comes to taking care of our customers.

Raegan is a Production Technician with us at SERVPRO. She heads up our textiles division which restores clothing, bedding, etc. when they are damaged by fire, water, or mold.

When she is not working on textiles, you will find Raegan out in the field on cleaning and demo projects.

Devon is a Production Technician here at SERVPRO. Devon excels at demolition and does a great job making sure to get it done accurately and efficiently.Devon is a great employee to have around, as his joking nature is always good for a laugh.

Tim is our Construction Manager here at SERVPRO. Tim comes with a wealth of knowledge in the construction field and is sure to work hand in hand with both our customers and their insurance company to ensure the job is done correctly, and efficiently.

Tyler has been with us since 2021.
His work ethic, desire to exceed customer expectations, and attitude have been an amazing contribution to both our customers, and our company. If you live in our Georgia territories and experience damage to you home, you can be sure Tyler will be onsite to assess your damages with a smile on his face and a can do attitude.

Sarah is one of our Production Technicians who is sure to put a smile on your face. Don't let her kind demeanor fool you, she can absolutely rock it out like nobody else. With Sarah on the job, you can be sure your home will be left cleaner than it ever was.

Choyce is one of our Production Technicians that has been with us for a while now. He is no stranger to hard work and goes out of his way to help in any way possible.

When it comes to customer service, and producing over the top results, Joey is a Rock Star. Joey has been with us since 2017 and holds multiple IICRC certifications for restoring damaged homes and currently is a Crew Chief for us. If he shows up at your home, be ready to smile and talk...a lot.

Dallas serves as one of our Crew Chiefs. His desire to take exceed our customer’s expectations along with his ability to adapt to ever changing environments has led to Dallas quickly being promoted to his current position.

Bruce is a Production Technician here at SERVPRO. Joining our team in early 2022, Bruce has taken the reigns in learning how to care of our customers and how to get the job done so that the customer can return to a sense of normalcy.

Tracy is our Business Development Manager. Tracy came to us in 2018 as a Sale Representative. He is a native of Sand Mountain AL, and is an active member of Wills Valley Community Church in Fort Payne. Tracy shares my vision for customer service, and understands that we are only as good as our last job.

Josh has over 15 years of industry experience, each one of those with us here at SERVPRO. Josh started off as a Production Technician and now is one of our acting Crew Chiefs. His wealth of knowledge, customer service, and get it done attitude are just a few of the things that make Josh a powerhouse within our company. Josh holds WRT,ASD, and AMRT certifications from the IICRC.

Dani has been with us since early 2021. She has quickly risen through the ranks and now serves as one of our Crew Chiefs. Her attention to detail (some may even say OCD), customer service skills, and ambition to not only improve her knowledge base, but also to help the rest of our team improve their’s, is unmatched. Rest assured that if Dani shows up to your home, you will be thrilled with the outcome. She holds numerous IICRC certifications in water, fire , and mold restoration.