About Us
Here to Help® 24/7.
SERVPRO of Augusta
About Us
Our reviews speak for themselves! Click to view our excellent Google reviews! Our company has thousands of great reviews and satisfied customers, covering 37 years that we have served the great people of Augusta. With more than 150 years of combined experience in helping customers to rebuild their lives and their homes after traumatic disasters, we are a trusted choice throughout the state of Georgia. We place the needs of our customers first in every decision that our restoration professionals make in our facility and the field. We will provide you with written estimates, and we are here to serve 24/7/365, so feel free to call! You should also feel welcome to visit our Facebook page!
Our SERVPRO of Augusta professionals have accreditations in every facet of the restoration industry, helping us to provide a comprehensive experience for our customers that saves them time and money. We have training and experience in water, fire, mold, storms, flood, and biohazard cleanup, and recovery. Our Institute of Inspection Cleaning and Restoration Certification (IICRC) esteems SERVPRO of Augusta as a 'Certified Firm.'
Even with our ability to respond to disasters and emergencies quickly, being a well-regarded restoration company in the Greater Augusta area is mostly about what you do to make life better in the communities, towns, and cities we share together. It is why we participate in many of the awareness events and fundraising events throughout our area like the annual Fire5k race and golf tournament, whose proceeds directly benefit firefighters who have been diagnosed with cancer. We are also very involved in helping out first responders in Richmond County, however and whenever we can. We also serve on the Board of Directors for the Augusta-Area Region of The American Red Cross, as it is our desire to rebuild lives and property when duty calls.
From the Masters PGA tournament to being the birthplace of the legendary Godfather of Soul James Brown himself, the Greater Augusta area has a great deal to offer. We know that with so many homes and businesses that are always at risk for severe weather damages and other disasters that could strike without warning, that you need a reputable team to help. Our SERVPRO of Augusta franchise has excellent online reviews and over 1000 “Level 10” service reviews. We know what our customers need, and we can get it done quickly and cost-effectively.
Service Area
Certifications
- RRT - Carpet Repair & Reinstallation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- OCT - Odor Control Technician
- ASD - Applied Structural Drying Technician
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- RRRP - Lead-Based Paint Activities and Renovation
- ECTP - Employee Certification Training Program
- AMRT - Applied Microbial Remediation Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Affiliations
- American Red Cross of Augusta
- Institute of Inspection Cleaning & Restoration Certification
What our
customers are saying
They are the epitome of professionals who truly believe in putting their customers first, providing the most positive customer service experience anyone could ever encounter. Their knowledge and expertise saved us tens of thousands of dollars (yes, I do mean tens of thousands!) and were incredibly friendly, helpful, and patient while we asked a plethora of questions, even well outside business hours.
My condo did not catch on fire, but my neighbor’s did and I felt like I could not breathe. Your team explained how the smoke filtered into my condo and what they could do to eliminate the foul odor. And they did. I must admit, I spent the one night out at a hotel.
Having a historical property in Augusta, I knew trusting SERVPRO was a good choice. Your entire team knows exactly what they were doing with very old construction materials.
I could tell right away that your professionals had the skills and the equipment to help our home after the fire. Thank you for all of your hard work.
Because of your fast response in the middle of the night, we could contain the damage to a single room in the house and we never had to relocate. I’ve never seen anyone fast like SERVPRO.
The fire in the garage could have been worse if you did not come right out and take away all the black and burned items I had stored there. How you setup those machines to take away the smell was pretty cool. I plan to tell my friends to call your company if needed.
Staff was very friendly and efficient. I was so thankful for all there help. They made my issue not so stressful.
Very thorough, prompt, personable and professional. Couldn't ask for better service.
Great Service, Very Courteous, Very Professional.
They are the epitome of professionals who truly believe in putting their customers first, providing the most positive customer service experience anyone could ever encounter. Their knowledge and expertise saved us tens of thousands of dollars (yes, I do mean tens of thousands!) and were incredibly friendly, helpful, and patient while we asked a plethora of questions, even well outside business hours.
My condo did not catch on fire, but my neighbor’s did and I felt like I could not breathe. Your team explained how the smoke filtered into my condo and what they could do to eliminate the foul odor. And they did. I must admit, I spent the one night out at a hotel.
Having a historical property in Augusta, I knew trusting SERVPRO was a good choice. Your entire team knows exactly what they were doing with very old construction materials.
I could tell right away that your professionals had the skills and the equipment to help our home after the fire. Thank you for all of your hard work.
Because of your fast response in the middle of the night, we could contain the damage to a single room in the house and we never had to relocate. I’ve never seen anyone fast like SERVPRO.
The fire in the garage could have been worse if you did not come right out and take away all the black and burned items I had stored there. How you setup those machines to take away the smell was pretty cool. I plan to tell my friends to call your company if needed.
Staff was very friendly and efficient. I was so thankful for all there help. They made my issue not so stressful.
Very thorough, prompt, personable and professional. Couldn't ask for better service.
Great Service, Very Courteous, Very Professional.