Meet Our Team
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SERVPRO of Winter Haven
John Carter
John Carter is the Production Manager at SERVPRO of Winter Haven. He has been with SERVPRO for 17 years and is exceptionally knowledgeable in the restoration industry. John's certifications include IICRC: Water Damage Restoration, Applied Microbial Remediation, Health, and Safety Technician, Carpet Cleaning, Carpet Repair, and Re-installation. Other certifications include SERVPRO ECTP: Lead Testing & Remediation, Claims Subrogation, Fire, Water, SERVPRO DryBook, and Crew Training. John enjoys hiking, fishing, shooting, bike riding, muscle cars, and spending time with his beautiful wife and daughter.
Elizabeth Dildine
Elizabeth Dildine is the Office Manager for SERVPRO of Winter Haven. She has been with SERVPRO for 7 years and continues expanding her knowledge and passion in the restoration industry. Her certifications include Xactimate, QuickBooks, and IICRC- Water Restoration technician. Elizabeth contributes to her community by volunteering at her local library and attending community events. In her spare time, she enjoys fishing, camping, traveling, and spending time with her family and friends.
Erica Miro
Erica joined SERVPRO two years ago, she is currently the Reconstruction Project Manager, bringing more than 20 years of experience in Office Management, Administration, Construction, Marketing, Webpage Design, Technical Support, Social Media Content, and Software Management. She is always looking to learn new things and likes to work on different projects.
Jesus Rosa
Jesus Rosa Rivera is a Crew Chief at SERVPRO of Winter Haven and has several years of experience with a background in demolition and construction. In his spare time, he enjoys spending time with his family and friends, fixing cars, going to the beach, and relaxing.
Michael Beck
Mike has been part of our SERVPRO team for approximately 4 years. He is a Lead Technician and he is WTR Certified.
On his time off he enjoys being a father and going fishing.
George Velazquez
George Velazquez has been with SERVPRO of Winter Haven for a couple of months as a Production Technician.
He has previous experience as a Water Technician and is WRT Certified.
Joshua Gonzalez
Joshua Gonzalez joined SERVPRO of Winter Haven a few months ago as part of our Production Technician Crew. Joshua is a fast learner, dedicated, and a team player. In his spare time, he enjoys spending time with his family and friends, and fixing cars.
Leah Ormond
Leah joined SERVPRO of Winter Haven recently and she is our current Receptionist / Dispatcher. She is a fast learner and on her time off Leah loves to spend time with family and, she loves animals.
What our
customers are saying
My husband & I were unsure if we were even going to be able to stay in our home when we found mold on our bedroom ceiling. SERVPRO of Winter Haven came, took everything that was affected out, re -mediated the entire area, and gave my husband and I tips on how to prevent future out- breaks in our home. We truly appreciate how everyone we came in contact with really put every bit of effort and energy into everything they did here.
We would recommend SERVPRO of Winter Haven any day of the week. They truly made our situation "Like it never even happened."
The guys came in for the free carpet cleaning that my roommate won at the Community Fest in Winter Haven. Very professional from start to finish. Great work done by a great team. Thank You. Huge difference!!!
SERVPRO of Winter Haven is the best! I would recommend them to anyone.
Very courteous and professional team!
I came home from work one day to find a sewage back up in my bathroom encroaching into my living room. I was so shocked to find the mess. I called the SERVPRO of Winter Haven office and they dispatched a crew immediately, the crew was onsite within an hour. They cleaned up the mess saving me a huge amount of stress and money.
Thank you SERVPRO of Winter Haven for doing a stellar job.
The service was exceptional.
Great Job!
Our law offices were flooded during the night. We called SERVPRO of Winter Haven at 8:00am, they were here by 8:45am. They guys on the job were very professional, they assessed the situation, used the proper drying equipment and completed the job in a timely manner.
I would choose SERVPRO of Winter Haven for every emergency service we need. They made it "Like it never even happened."
Thank You SERVPRO of Winter Haven!!!
The on-site team members were professional.
Very Professional
My husband & I were unsure if we were even going to be able to stay in our home when we found mold on our bedroom ceiling. SERVPRO of Winter Haven came, took everything that was affected out, re -mediated the entire area, and gave my husband and I tips on how to prevent future out- breaks in our home. We truly appreciate how everyone we came in contact with really put every bit of effort and energy into everything they did here.
We would recommend SERVPRO of Winter Haven any day of the week. They truly made our situation "Like it never even happened."
The guys came in for the free carpet cleaning that my roommate won at the Community Fest in Winter Haven. Very professional from start to finish. Great work done by a great team. Thank You. Huge difference!!!
SERVPRO of Winter Haven is the best! I would recommend them to anyone.
Very courteous and professional team!
I came home from work one day to find a sewage back up in my bathroom encroaching into my living room. I was so shocked to find the mess. I called the SERVPRO of Winter Haven office and they dispatched a crew immediately, the crew was onsite within an hour. They cleaned up the mess saving me a huge amount of stress and money.
Thank you SERVPRO of Winter Haven for doing a stellar job.
The service was exceptional.
Great Job!
Our law offices were flooded during the night. We called SERVPRO of Winter Haven at 8:00am, they were here by 8:45am. They guys on the job were very professional, they assessed the situation, used the proper drying equipment and completed the job in a timely manner.
I would choose SERVPRO of Winter Haven for every emergency service we need. They made it "Like it never even happened."
Thank You SERVPRO of Winter Haven!!!
The on-site team members were professional.
Very Professional
About Us
SERVPRO of Winter Haven is a locally owned and operated franchise, deeply rooted in the Winter Haven community. With a commitment to excellence, professionalism, and superior customer service, we have established ourselves as a trusted name in the restoration and cleaning industry. Our dedicated team, boasting years of experience and expertise, serves both residential and commercial property owners in Winter Haven and its surrounding areas.
Our comprehensive services encompass a wide range of restoration needs, ensuring we are your go-to solution in times of crisis. Whether faced with fire damage, water damage, mold infestations, storm damage, or commercial property restoration, we have the knowledge and resources to assist you through these challenges.
At SERVPRO of Winter Haven, we take immense pride in aiding our community's recovery, regardless of the scale of the disaster. Our goal is to make it "Like it never even happened" and restore your peace of mind. When you require reliable, professional restoration and cleaning services, trust SERVPRO of Winter Haven to be your partner in restoration and recovery.
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