Meet Our Team
Here to Help® 24/7.
SERVPRO of Naples / Marco Island
Michael Panster
Owner/President - Meet Mike, the dedicated owner of SERVPRO of Naples/Marco Island, proudly serving the South Florida community since 2014. With a commitment to excellence and a passion for helping others, Mike and his team understand the challenges that come with water or fire damage events and the disruption they bring to your life.
Our mission is simple: to minimize the impact on your daily routine and facilitate a swift recovery. Specializing in the restoration and cleanup of both residential and commercial properties after fire, smoke, water, or storm damage, Mike's team consists of highly trained and certified technicians. They're also experts in mold and mildew remediation for businesses and homes in the Fort Lauderdale area.
Beyond our professional expertise, Mike's family is an integral part of the South Florida community. His wife, April, and their three children actively engage in local school activities and youth sports programs, fostering strong connections with their neighbors and friends.
When you need guidance and assistance with storm, water, fire, or mold cleanup and restoration, trust Mike and his team at SERVPRO of Naples/Marco Island. We're here to lend a helping hand and ensure that your property is restored to its best condition, allowing you to get back to what matters most.
April Panster
Owner/VP of Marketing - April Panster, a proud alumna of the University of Miami and a devoted member of the Miami Hurricanes alumni community, brings a wealth of experience and expertise to our team at SERVPRO of Naples/Marco Island. Her journey in the professional world began with Comcast Cable in Fort Lauderdale, where she honed her skills and laid the foundation for her career. April's career path led her to the bustling streets of New York City, where she harnessed her Sales and Marketing talents at National Cable Communications (NCC). There, she specialized in crafting customized advertising campaigns for major cable television providers, leaving a mark in the industry. In 2005, April returned to her Florida roots, accepting a pivotal role with Comcast Cable in West Palm Beach. Her responsibilities spanned a wide spectrum, including election-related sales and coordination with national and regional advertising agencies across the nation. This experience allowed her to develop a deep understanding of customer needs and strategic partnerships. Today, April, alongside our dedicated SERVPRO team, stands ready to serve our South Florida community 24/7, 365 days a year. With a commitment to excellence and a passion for helping others recover from water, fire, and storm damage, April embodies the core values that define our mission at SERVPRO of Naples/Marco Island.
Frank Rodriguez
Vice President of Operations - Meet Frank Rodriguez, our Vice President of Operations at SERVPRO of Naples/Marco Island. With two decades of experience in the restoration industry, Frank's expertise spans water damage, fire damage, mold remediation, and reconstruction services.
Frank's journey within SERVPRO®; exemplifies his dedication to growth. He's climbed the ranks, starting as a Crew Chief, and now serving as Vice President of Operations. Under his leadership, SERVPRO of Ft. Lauderdale has expanded to nine locations across Florida including SERVPRO®; of Naples/Marco Island, becoming the largest SERVPRO branch in South Florida.
Frank's commitment to honesty, loyalty, and exceptional customer service has been instrumental in the company's success. He has cultivated relationships with clients, mentored managers, and implemented innovative policies.
Today, Frank remains unwavering in his mission to help individuals and businesses recover from unexpected disasters, making SERVPRO of Naples/Marco Island the trusted choice for restoration services.
What our
customers are saying
I would like to applaud Felipe Cespedes from SERVPRO of Naples for the excellent job that he did for us in mitigating the water damage at our house. He was professional, reliable, and very thorough. I highly recommend him.
My wife was very worried after we found mold in our bathroom. Thank you for removing it all and telling us how to prevent it in the future.
This SERVPRO team is great. They did a fantastic job and followed up with my questions post completion. Very professional and thorough.
My brother-in-law James Zilvitis used SERVPRO to clean his home.
He was very pleased with the customer care that Kevin gave to him throughout the process.
The workers did a great job, and we're very kind and considerate of his home.
After the fire in my garage, SERVPRO was able to remove all of the soot that was everywhere.
Kris was courteous, professional and informative. She was pleasant and plain ol nice
The entire warehouse was a mess, water everywhere, along with mud and sludge that entered from nowhere. Your team made short work of it and we got back to business fast.
They arrived very quickly after my call and walked me through the whole process of cleaning up the water damage in my bathroom. Great service!
I didn't know how we were going to clean up the mess after a tree fell through a window. Your team got everything cleaned up quickly!
I would like to applaud Felipe Cespedes from SERVPRO of Naples for the excellent job that he did for us in mitigating the water damage at our house. He was professional, reliable, and very thorough. I highly recommend him.
My wife was very worried after we found mold in our bathroom. Thank you for removing it all and telling us how to prevent it in the future.
This SERVPRO team is great. They did a fantastic job and followed up with my questions post completion. Very professional and thorough.
My brother-in-law James Zilvitis used SERVPRO to clean his home.
He was very pleased with the customer care that Kevin gave to him throughout the process.
The workers did a great job, and we're very kind and considerate of his home.
After the fire in my garage, SERVPRO was able to remove all of the soot that was everywhere.
Kris was courteous, professional and informative. She was pleasant and plain ol nice
The entire warehouse was a mess, water everywhere, along with mud and sludge that entered from nowhere. Your team made short work of it and we got back to business fast.
They arrived very quickly after my call and walked me through the whole process of cleaning up the water damage in my bathroom. Great service!
I didn't know how we were going to clean up the mess after a tree fell through a window. Your team got everything cleaned up quickly!
About Us
While we have been proudly serving Naples and Marco Island for years, our success in the restoration industry is a direct reflection of our commitment to our customers and their satisfaction with every job that we do. We have inspired loyalty within our ranks, and many of our upper management and technicians have been with our company since we first opened our doors. Our owner Michael Panster ensures that no technician or member of our team goes into the field without extensive training and education in their specific niche of the industry, often extending beyond the qualifications and requirements to obtain their IICRC-Certifications, which is the organization responsible for quality standards and training through the restoration and recovery industry.
Though we have so many great attractions throughout our area that can draw people in like the Naples Zoo, The Baker Museum, and the Ten Thousand Islands National Wildlife Refuge, we know that the greatest attraction to our area is our sprawling beachfront and sunny climates. With such a densely populated area with homes, condos, apartments, businesses, and municipal properties, we stay ready 24/7 for all potential emergencies and disasters that could affect your home or business.
As a locally owned and operated team, the same communities we serve every day are the ones that we live in too. We give back every way that we can to help better these communities, its people, and to help those in need far beyond disaster relief. Not only do we work with many of the associations and Chambers of Commerce throughout the area to maintain an understanding of the needs of local business and properties, but we also help with direct involvement in local fundraising and awareness drives for the MS Society and Creutzfeldt-Jakob Disease Foundation. We also support organizations like Big Brothers Big Sisters as board members and other projects where our time and resources can benefit Naples and its surrounding areas.
We know that disasters can strike at any time, and our SERVPRO of Naples / Marco Island team is ready to help in any way that we can.
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