Mark is the Operations Manager here at SERVPRO of South Orange County. Mark has worked in the SERVPRO family for 18+ years and has obtained many IICRC certifications. He is exceptionally knowledgeable when it comes to any restoration project. Mark plays a big role in managing the franchise’s day-to-day operations and takes on his role with much pride. In his free time, Mark enjoys golfing, rooting on the Dallas Cowboys, and spending time with his kids.

Dee Lopez has been with SERVPRO since 2015. Dee is IICRC WRT and AMRT certified. She started as a receptionist and was promoted to Office Manager within a year. Dee is the first line of communication with our customers and the last person they hear from in regards to billing. She's responsible for scheduling and accounts receivable.

Magaly Alfonso has been the Warehouse Manager at SERVPRO of South Orange County for 10+ years and is a huge asset to our SERVPRO family. Her duties include inventory control, overseeing large cleaning and fire jobs and so much more. Magaly was born in Cuba and is mother to 2 adult children and grandmother of 1. In her spare time, she likes reading, watching movies and spending time with her granddaughter.

Reinaldo, (or better known as “Rei”) is a crew chief here at SERVPRO of South Orange County. Rei is originally from Iron Bridge (Puente Hierro), Venezuela, and takes great pride in his work. He is highly skilled and always maintains a positive outlook. In his free time, Rei enjoys playing baseball and spending time with his family.

Mariana is a crew chief at SERVPRO of South Orange County. She has been working in the restoration industry for around 4 years now. Mariana is very detailed in her work and she always makes sure the job gets done right. She always spends extra time making sure our customers are fully satisfied with the work we perform.

Sthefania is an Admin Assistant at SERVPRO of South Orange County. She also takes on the role of being the job file coordinator. She keeps our clients informed throughout the job process as well as being the receiver for any new calls. In her free time, she enjoys reading books and studying psychology. Sthefania was recently accepted into Valencia college and is studying to become a psychologist in the future.

Ryan is a production technician at SERVPRO of South Orange County. He loves to help people and keeps customers informed throughout the job process. In the future, he plans on learning and growing within the restoration industry. Ryan spends his free time working on photography and videography.

Wyatt is a construction assistant at SERVPRO of South Orange County. He enjoys helping people get things back together and finalizing the restoration process. In his free time, he likes to play basketball and is very skilled in it. In the future, Wyatt looks forward to growing with the restoration industry.