Meet Our Team
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SERVPRO of Lake Mary, Heathrow
Jeff Cuthbertson
Jeff is the President/Owner of SERVPRO of Chattanooga. Jeff grew up in Scottsboro, AL, and worked in construction throughout junior high and high school. After high school, he lived in the Dominican Republic for two years as a missionary for his church. He then attended Brigham Young University where he graduated in Facilities Management. While at BYU, Jeff met Jessica Erin Parks Cuthbertson. They are happily married since 2005 and have three children: Kellen, Taylor Bea, and Ava.
Kevin Brock
Kevin Brock joined our team in September 2024 as our Chief Operating Officer. He attended Tallahassee State College to gain a degree in Business. Before joining Team Cuthbertson, Kevin was the Southeast Regional Director of Operations at SERVPRO Headquarters. We are excited to see all the great ideas and opportunities that he will bring to the team!
Tom Walker
Tom Walker has recently joined our team in October 2024 as our Director of Construction. He attended Belmont University to gain a Bachelor of Business Administration degree. Tom was previously a construction specialist at SERVPRO headquarters before joining our team. We’ve been loving the ideas that he’s brought to the team already, and can’t wait to see what the future has in store for him.
John-Paul Morgante
John-Paul joined our team in July 2024 as our Human Resource Manager. He attended the University of Southern California for a BA in Chemistry, The Open University for his MBA in Business Administration and Management, and National University for his PhD in Business Administration/Organizational Leadership. He has been a great addition to our team and we can’t wait to see what he has in store for the future.
Kate Dykes
Kate Dykes joined Team Cuthbertson in June 2022 as a Marketing Support Coordinator and has since then played many roles such as Digital Marketing Manager and now her current role as Director of Administration. She is not only knowledgeable about all things Digital Marketing but she is also learning the ropes of all things administrative when it comes to SERVPRO.
Chris McDuff
Chris is our General Manager here at our Central Florida franchises. Chris attended the local Daytona State College with a degree in Emergency Medical Technology. Chris has many IICRC certifications from an accredited facility in Chattanooga. Chris has been with SERVPRO for over 3 years.
Kenndrick Luckett-Epps
Kenndrick Luckett-Epps joined Team Cuthbertson in March 2024 as our Regional Business Development Manager for our Florida franchises. Kenndrick attended Norfolk State University to attain his BS in Business/Marketing and Saint Leo University to attain an MBA. He has a great deal of experience with business development and has already made some great improvements to our Florida team.
What our
customers are saying
I am so grateful to the team at SERVPRO of Lake Mary, Heathrow for their incredible level of professionalism, expertise, and care. They handled my water damage clean-up with such care and attention to detail that I felt like they were working on their own home.
They really went above and beyond my expectations! They were very thorough in cleaning up after the fire damage repair. The staff is friendly, helpful and always available when you need them. I would definitely recommend SERVPRO of Lake Mary, Heathrow to any friend or family member looking for a quality restoration company!
Our home was flooded during a heavy rainstorm, and the water was coming in so fast that we couldn't stop it. We called SERVPRO of Lake Mary, Heathrow, and they came out immediately to help us.
I'd recommend SERVPRO to anyone who needs help with water damage cleanup or restoration services.
When my house was flooded, I didn't know what to do. I was overwhelmed with the idea of cleaning up the mess and starting over. That's when I called SERVPRO of Lake Mary, Heathrow. They were able to get me set up with a team that came right away and helped me start the clean-up process. They were friendly, and professional and took care of everything for me. As a result, I was able to get back on track with my life much faster than I would have been able to otherwise.
I was so happy with my experience with SERVPRO of Lake Mary, Heathrow. The technicians were fast and efficient and the office staff was incredibly friendly. I would definitely recommend them to anyone who needs their services!
SERVPRO of Lake Mary, Heathrow is the best company I've ever worked with. They are prompt, professional, and they have great customer service.
SERVPRO came out to my home within hours and began the process of getting my home back to normal. They were efficient, professional, and friendly throughout the entire process.
They removed all of the water and dried out all of our belongings as quickly as possible. We are so thankful for their professionalism and expertise—they made this stressful situation much easier on us!
I am so grateful to the team at SERVPRO of Lake Mary, Heathrow for their incredible level of professionalism, expertise, and care. They handled my water damage clean-up with such care and attention to detail that I felt like they were working on their own home.
They really went above and beyond my expectations! They were very thorough in cleaning up after the fire damage repair. The staff is friendly, helpful and always available when you need them. I would definitely recommend SERVPRO of Lake Mary, Heathrow to any friend or family member looking for a quality restoration company!
Our home was flooded during a heavy rainstorm, and the water was coming in so fast that we couldn't stop it. We called SERVPRO of Lake Mary, Heathrow, and they came out immediately to help us.
I'd recommend SERVPRO to anyone who needs help with water damage cleanup or restoration services.
When my house was flooded, I didn't know what to do. I was overwhelmed with the idea of cleaning up the mess and starting over. That's when I called SERVPRO of Lake Mary, Heathrow. They were able to get me set up with a team that came right away and helped me start the clean-up process. They were friendly, and professional and took care of everything for me. As a result, I was able to get back on track with my life much faster than I would have been able to otherwise.
I was so happy with my experience with SERVPRO of Lake Mary, Heathrow. The technicians were fast and efficient and the office staff was incredibly friendly. I would definitely recommend them to anyone who needs their services!
SERVPRO of Lake Mary, Heathrow is the best company I've ever worked with. They are prompt, professional, and they have great customer service.
SERVPRO came out to my home within hours and began the process of getting my home back to normal. They were efficient, professional, and friendly throughout the entire process.
They removed all of the water and dried out all of our belongings as quickly as possible. We are so thankful for their professionalism and expertise—they made this stressful situation much easier on us!
About Us
SERVPRO of Lake Mary/Heathrow is a locally owned and operated franchise of SERVPRO, the world's largest fire and water restoration company. We are dedicated to providing our customers with the highest quality of service in the shortest amount of time possible.
We offer a wide range of restoration services, including:
- Fire damage restoration
- Water damage restoration
- Mold remediation
- Storm damage restoration
- Construction cleanup
- Biohazard remediation
We are certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification) and our technicians are highly trained and experienced in all aspects of restoration. We are also members of the Florida Restoration Association and the Better Business Bureau.
If you have experienced a fire, water, or mold damage, please call SERVPRO of Lake Mary/Heathrow immediately. We will respond quickly to your call and get started on the restoration process right away.
We understand that a fire, water, or mold damage can be a very stressful event. We are here to help you through this difficult time and get your home or business back to normal as quickly as possible.
SERVPRO of Lake Mary/Heathrow is part of SERVPRO Team Cuthbertson, which is a group of SERVPRO franchises in Central Florida. We have a team of experienced and certified technicians who are ready to help you with any restoration needs.
Call us today for a free consultation. We will assess the damage and develop a restoration plan that fits your needs and budget.
Here are some additional keywords that you may want to include in your company profile:
- 24/7 emergency service
- Free estimates
- Guaranteed satisfaction
- Licensed and insured
- We work with your insurance company
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