Meet Our Team
Here to Help® 24/7.
SERVPRO of Jacksonville Northwest
Pamela Reilly
Pamela Reilly is the office manager. Pamela performs a wide range of office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. She performs accounting duties and uses Xactimate, our estimating software. Pamela performs office duties such as drafting correspondence, filing, and creating reports. She holds IICRC Certification as an WRT (Water Restoration Technician) which is an important benefit in her customer service roles. Pam has a property management background. Pamela has two children, a girl and a boy.
Bob Stillwell
Bob Stillwell is a Project Manager. With 20 years of experience, Bob worked as a superintendent supervisor for the construction division of a SERVPRO near Atlanta, GA. He also served in the Army. Bob is married and lives in St. Mary's, GA.
Jonathan Harris
Jonathan Harris is Sales and Marketing Representative. He focuses on account management, acquiring new customers and building relationships with customers. He is experienced in business-to-business as well as business-to-consumer sales. Jonathan studied at Eastern University. His favorite parts of the job are conducting Lunch and Learns, and participating in Chamber of Commerce meetings. Jonathan enjoys art, playing chess, snowboarding and skateboarding.
Alyssa Corbitt
Alyssa Corbitt is Production Technician. She responds to customer calls with her teammates and is the crew leader on pack outs/content management. She is certified as a Water Restoration Technician (WRT) & Fire and Smoke Restoration Technician (FSRT) by the Institute of Inspection Cleaning and Restoration Certification. Alyssa is an upbeat, hard worker who enjoys helping our clients in their time of need. Alyssa has a 4 month old child of her own, her favorite color is purple, and Alyssa is from the Nassau County region; Hilliard, FL is her hometown and he's glad to serve her hometown as well as surrounding areas.
Jeremy Booth
Jeremy Booth is one of our Restoration Technicians, Jeremy is part of our restoration crews, completing emergency jobs involved with water, fire, and mold. Along with completing jobs he ensures all production vehicles and base of operations are organized and ready at all times. Jeremy has previous experience with restoration and reconstruction along with his 8 month tenure at SERVPRO presently. Jeremy is a single dad, spending lots of time with his kids. Jeremy is a show/movie enthusiast spending his free time watching all types of media; along with shows Jeremy loves all types of art and enjoys museums.
Ben Brierley
Ben also referred to as "Stu" is one of our production technicians. Ben has 47 years of experience in the restoration/reconstruction profession. Ben is part of our restoration crews, completing emergency jobs involved with water, fire, and mold. Ben ensures all restoration jobs are being completed and all production vans are organized and clean along with our base of operations. Ben has his ASE Certification, meaning he can preform automotive repair and services. Ben is a US NAVY Veteran, serving all around the world during his tenure. His hobbies in the free time are riding motorcycles, fixing up automotives, and traveling. Ben has traveled to Europe, Spain, Italy, Sweden, Norway, Germany, and many other countries. Ben has also visited 46 states in the United States.
Brandon Peterson
Brandon Peterson is on our Reconstruction Team and is highly involved with the carpentry work required for specialty jobs. Brandon has a lifelong experience in the Reconstruction field, starting off with building and repairing while he was a teenager. Brandon is a certified Heavy Equipment/Vehicle operator, and is experienced in all fields of construction. Brandon calls himself a Workaholic, participating in side jobs during his free time to help others and get more experience. Brandon while he's not helping others with construction likes to fish a lot, he likes boating, and of course loves building things of all kinds.
What our
customers are saying
Amazing attention to detail, from both the manager and the technician. one of the best experiences considering the situation.
The folks at SERVPRO are true professionals. They were quick to respond and remedied our problem quickly and professionally. Alyssa and Christon were very knowledgeable and professional.
I am very impressed, stunned with the speed with which the company responded. Within 30 minutes of my original call!
SERVPRO is an excellent company. They are professional, hardworking, courteous, and sympathetic to my needs during my water restoration job. Each crew worked diligently and treated my home as if it was their own. The attention to detail during packing/unpacking was impressive.
Charles, Christon and Alyssa very Professional and Courteous. On time every day. Respectful of my time and property. This was an extremely stressful upsetting time and Charles immediately relaxed the energy in the room, listened, empathized and reassured me every step of the emergency and mitigation process. Christon’s knowledgeable and calm demeanor gave me confidence in the next steps. Highly Recommend!
SERVPRO of Jacksonville Northwest has unbeatable customer service and work ethic. They were very informative and punctual every step of the way, and did a wonderful job from start to finish. Thank you for a wonderful job.
The professionalism of this business shows! They are efficient, thorough and friendly. My experience with them from start to finish has been nothing short of outstanding!
Quick response times, great customer services, and overall excellent quality of work. Would highly recommend!
Fast, efficient, and friendly service! SERVPRO took a bad situation and made it so much better. Thank you!
Amazing attention to detail, from both the manager and the technician. one of the best experiences considering the situation.
The folks at SERVPRO are true professionals. They were quick to respond and remedied our problem quickly and professionally. Alyssa and Christon were very knowledgeable and professional.
I am very impressed, stunned with the speed with which the company responded. Within 30 minutes of my original call!
SERVPRO is an excellent company. They are professional, hardworking, courteous, and sympathetic to my needs during my water restoration job. Each crew worked diligently and treated my home as if it was their own. The attention to detail during packing/unpacking was impressive.
Charles, Christon and Alyssa very Professional and Courteous. On time every day. Respectful of my time and property. This was an extremely stressful upsetting time and Charles immediately relaxed the energy in the room, listened, empathized and reassured me every step of the emergency and mitigation process. Christon’s knowledgeable and calm demeanor gave me confidence in the next steps. Highly Recommend!
SERVPRO of Jacksonville Northwest has unbeatable customer service and work ethic. They were very informative and punctual every step of the way, and did a wonderful job from start to finish. Thank you for a wonderful job.
The professionalism of this business shows! They are efficient, thorough and friendly. My experience with them from start to finish has been nothing short of outstanding!
Quick response times, great customer services, and overall excellent quality of work. Would highly recommend!
Fast, efficient, and friendly service! SERVPRO took a bad situation and made it so much better. Thank you!
About Us
SERVPRO of Jacksonville Northwest understands the stress and worry that comes with a fire or water damage and the disruption it causes in your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened," with 24/7 emergency services.
SERVPRO of Jacksonville Northwest specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Jacksonville Northwest can also mitigate mold and mildew from your home or business. A certified member of the IICRC (International Institute of Cleaning and Restoration Certification) and a Florida-licensed mold remediator, not only do we restore water, fire, and mold damage, but we also perform any needed reconstruction services. We can perform reconstruction of the affected areas as requested or we can complete remodels, frame jobs, or more services you may require.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jacksonville Northwest.
If you would like to schedule a service for your home or business, please call today! In the instance of an emergency, we will provide 24/7 Emergency Services to help you mitigate your issue.
Serving you since 1967, SERVPRO® is the best cleaning and restoration brand you know and trust.
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