Benjamin Alcorn is the General Manager of SERVPRO of Jacksonville Beach/Ponte Vedra. He has over 10 years of management experience. Benjamin studied business management, finance, and accounting at Michigan State University before moving to Jacksonville. With over 20 years in the hospitality industry, Benjamin brings expertise in customer service, team management, and process management to our SERVPRO franchises. He completed SERVPRO Industries, Inc.'s Franchise Ownership Training in 2016. Benjamin also holds the Institute of Inspection Cleaning and Restoration Certifications (IICRC) as a Water Restoration Technician (WRT), and Commercial Drying Specialist (CDS).

Contact Benjamin by email, benjamin@SERVPROmandarin.com, or by phone at 904-246-6118.

Benjamin is a JaxChamber Trustee. He is a Board Member of the Downtown Council of the JaxChamber, and is on the 'Pawprints Committee.'

Lauren Braddock Alcorn is the Commercial Business Development Representative for SERVPRO of The Beaches/Ponte Vedra. Contact Lauren at laurenbraddock@SERVPROmandarin.com or call 904-545-5924, 24/7 for help with your Fire, Water, Storm, Mold, or BioHazard claim. She can also give you a free estimate on Carpet, Tile, HVAC, and General Cleaning and answer questions about Microbial Growth. Lauren holds an Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician (WRT), and as a Commercial Drying Specialist (CDS). She completed SERVPRO Industries Inc.'s Franchise Ownership Training in 2016.

Lauren serves as Chair of ImpactJAX, the young professionals division of the Jacksonville Chamber of Commerce, and sits on the JaxChamber Board of Directors, as well as being a member of both the Beaches Division and Arlington Councils. Lauren is a member of the St. Johns County Chamber of Commerce, and the Ponte Vedra Beach Division of the St. Johns County Chamber. Lauren also serves on the Board of NEFBA YPG, and volunteers for 5 Star Veterans Center. She was honored in 2019 as a Class 3, Hightower Emerging Leader Fellow.

Lauren services Ponte Vedra, Ponte Vedra Beach, Palm Valley, Jacksonville Beach, Atlantic Beach, Neptune Beach, Mayport, Marsh Landing, Sawgrass, Hodges, San Pablo, Kernan, and East Arlington. Own or manage a Commercial Property? Lauren is also an expert in Emergency Preparedness and can give you a complimentary safety analysis of your commercial property.

Robin Braddock is the Owner of SERVPRO of The Beaches/Ponte Vedra, SERVPRO of Mandarin, and SERVPRO of St. Augustine along with her husband Tom Braddock. She has 38 years of experience in the restoration industry, having purchased her first SERVPRO franchise in 1981. Robin has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, is a certified DryBook user, and has completed the DRI EAZ Education Restorative Drying 101. Email robin@SERVPROmandarin.com, or call her at 904-246-6118. Whether it's a small carpet cleaning or a large commercial loss, Robin has her hands in every job and gets to know every customer's needs.

Robin is an Emeritus Board Member with First Coast Blessings in a Backpack, and has been involved since 2013, https://www.firstcoastblessingsinabackpack.com/contact.html. She is also a Mentor at Twin Lakes Academy Elementary.

Tom Braddock is the Owner of SERVPRO of The Beaches/Ponte Vedra, SERVPRO of Mandarin, and SERVPRO of St. Augustine along with Robin Braddock. He has 43 years of experience in the restoration industry. Tom worked as a Technician beginning in 1976 for SERVPRO of Tallahassee while attending Florida State University. He purchased his first SERVPRO franchise in 1981. Tom has the following certifications: IICRC (Institute of Inspection Cleaning and Restoration Certification) in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He also has continuing education certification in OSHA/EPA Lead Paint Safety from AAA Construction School, Inc. and the Employee Certification Training Program through SERVPRO. Email Tom today: tom@SERVPROmandarin.com.

Tom serves on the Food Service Committee at Deermeadows Baptist Church, and is a mentor at Twin Lakes Academy Elementary.

Kelly Bennett is the Human Resources Officer and Office Manager at SERVPRO of Jacksonville Beach/Ponte Vedra. She joined our team in January of 2023. Overseeing our team development and training, helping to implement company policies, HR management, payroll, and bookkeeping are just a few of her responsibilities. Kelly is working to complete her Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician. She thrives when taking on new challenges and is 'SERVPRO Ready' to take ownership of each customer and their needs. Email Kelly today at: kbennett@SERVPROmandarin.com or call 904-246-6118.

Lisa Lockwood is the Job File Coordinator for SERVPRO of The Beaches/Ponte Vedra, Mandarin, and St. Augustine. She has been working with our franchises since 2016. Lisa holds an IICRC (Institute of Cleaning Restoration Certification) certification as a Water Restoration Technician (WRT). She is ready to take your call at 904-246-6118, and answer any questions you may have on Fire, Water, Mold, Cleaning, BioHazard, Storm Damage, and Commercial Large Loss. Email Lisa today at: lisa@SERVPROmandarin.com.

Rashad Johnson is a Production Technician and Crew Chief for SERVPRO of Jacksonville Beach/Ponte Vedra. He is currently working toward his IICRC (Institute of Inspection Cleaning and Restoration Certification) as a Water Restoration Technician, and has his Employee Certification Training through SERVPRO. Rashad will make sure you are comfortable with the work going on in your home or commercial business.