Meet Our Team
Here to Help® 24/7.
SERVPRO of Fort Pierce NE
Frank Rodriguez
VP of Operations - Frank ensures annual divisional initiatives that align with company initiatives are completed. He guides a quality team of properly trained employees to produce jobs completed according to SERVPRO®; franchise procedures and processes. He also supervises, monitors, and communicates with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.
I have been in the restoration industry for the past 20 years, where I have learned an extensive amount about water damage, fire damage, mold remediation, and reconstruction services. Over time, I made it a point to also develop my leadership skills, because I knew that SERVPRO was a company I wanted to grow with. Shortly after the start of my tenure, I was promoted to Crew Chief, then Production Manager, which also encompassed the role of Operations Manager, and now the General Manager. Through the hard work and dedication of the SERVPRO of Ft. Lauderdale team, the operation went from one single area to expanding to nine locations across the state! We took on many new tasks and challenges over the past few years to become the best restoration company in Florida. We pride ourselves on honesty, loyalty and customer service, which has made us the largest SERVPRO branch in South Florida. The amount of skills and opportunities that this company has given me has changed my life, as well as the people I have led. I have developed relationships with local clients, grown managers, implemented new policies, and continued to put our customers first. My role here continues to grow, and I am more driven than ever to help people recover from unexpected disasters.
Timothy Jones
General Manager - Meet Tim Jones, our accomplished General Manager at SERVPRO®; of Fort Pierce. Tim's journey with SERVPRO began six years ago when he made a life-changing decision to learn a new trade. Starting as a Field Technician, Tim's dedication and rapid growth within the company are truly remarkable.
His ascent through the ranks is a testament to his commitment and leadership skills. Tim progressed from a Field Technician to a Crew Chief and then to the role of Production Manager. Today, he holds the position of General Manager in Fort Pierce, where he oversees 2 thriving franchises in the area.
Tim's previous background in restaurant management has endowed him with essential leadership qualities and a strong focus on customer service excellence. His ability to serve people and provide the highest level of customer care has greatly contributed to making the customer experience at SERVPRO exceptional.
Tim finds deep satisfaction in providing restoration services to those who have endured disasters, such as hurricanes, and helping bring their properties back to pre-loss conditions. His journey with SERVPRO has been marked by continuous learning, endless opportunities, and a profound sense of fulfillment in assisting those in need.
What our
customers are saying
After completing mold remediation in my home, Karl suggested I get the ductwork in my home cleaned. It had not been cleaned during the 5 years I have resided in this property, and an astonishing amount of dirt and debris came out. Plus my HVAC sounds like it runs smoother.
There was a persistent musty odor in my home I could not pinpoint. I bought in SERVPRO and the team used devices to measure the moisture levels in my walls, floors, and ceilings. Turns out I had a small, slow leak in a pipe in my ceiling and it was keeping the wood wet enough to create a strong, constant smell. The team dried it and the odor vanished.
Hurricane winds damaged our roof and we had a great deal of water in our attic before it announced itself by seeping through to our living room ceiling. It was too big of a cleanup job to DIY so we called SERVPRO. The team that handled our home was professional and knowledgeable, and they told us what repairs needed to get done after they dried our home.
Our water heater failed and you cannot believe the amount of water it unleashed in our home. SERVPRO got the water out pronto. We thought our hardwood floor was a loss but they were able to dry it and we worked with their reconstruction team to get the boards sanded and refinished like new.
We did not notice the leak behind our washing machine and a lot of damage was done to the wall. SERVPRO came out, pinpointed the issue, and solved the problem. Justin assisted with the repairs and our utility room is like new.
I was shocked at how fast mold grew in my home after it flooded. I was doubly shocked at the speed SERVPRO managed to get rid of the water and dried my home. The mold remediation took some extra time but it was worth it to not have to worry about it any longer.
When a tile popped off the wall in my shower, I discovered I had a massive mold problem. Karl inspected the shower and showed me the reason for the mold growth and suggested repairs. After the mold remediation, I felt confident I would not be dealing with the issue again.
I had a rental property that was between tenants and a slow leak set up the perfect environment for mold. It spread rapidly behind the kitchen cabinets. Justin performed intensive mold remediation and I am very pleased with the result.
My office was having a conference for managers from all over the state and we needed to get a 4,000 square foot facility deep cleaned. SERVPRO brought several people and numerous types of equipment to make the job go faster. When they were done, my building was very clean and ready for the conference.
After completing mold remediation in my home, Karl suggested I get the ductwork in my home cleaned. It had not been cleaned during the 5 years I have resided in this property, and an astonishing amount of dirt and debris came out. Plus my HVAC sounds like it runs smoother.
There was a persistent musty odor in my home I could not pinpoint. I bought in SERVPRO and the team used devices to measure the moisture levels in my walls, floors, and ceilings. Turns out I had a small, slow leak in a pipe in my ceiling and it was keeping the wood wet enough to create a strong, constant smell. The team dried it and the odor vanished.
Hurricane winds damaged our roof and we had a great deal of water in our attic before it announced itself by seeping through to our living room ceiling. It was too big of a cleanup job to DIY so we called SERVPRO. The team that handled our home was professional and knowledgeable, and they told us what repairs needed to get done after they dried our home.
Our water heater failed and you cannot believe the amount of water it unleashed in our home. SERVPRO got the water out pronto. We thought our hardwood floor was a loss but they were able to dry it and we worked with their reconstruction team to get the boards sanded and refinished like new.
We did not notice the leak behind our washing machine and a lot of damage was done to the wall. SERVPRO came out, pinpointed the issue, and solved the problem. Justin assisted with the repairs and our utility room is like new.
I was shocked at how fast mold grew in my home after it flooded. I was doubly shocked at the speed SERVPRO managed to get rid of the water and dried my home. The mold remediation took some extra time but it was worth it to not have to worry about it any longer.
When a tile popped off the wall in my shower, I discovered I had a massive mold problem. Karl inspected the shower and showed me the reason for the mold growth and suggested repairs. After the mold remediation, I felt confident I would not be dealing with the issue again.
I had a rental property that was between tenants and a slow leak set up the perfect environment for mold. It spread rapidly behind the kitchen cabinets. Justin performed intensive mold remediation and I am very pleased with the result.
My office was having a conference for managers from all over the state and we needed to get a 4,000 square foot facility deep cleaned. SERVPRO brought several people and numerous types of equipment to make the job go faster. When they were done, my building was very clean and ready for the conference.
About Us
Customer service is paramount for our professionals and our administration. We build relationships with customers that are constructed on honest work and quality results. We follow up on the jobs that we do, reviewing every project each morning to ensure progress is where it should be and that the customer's needs are getting met. Under the guidance of our owner, Michael Panster, we continue to grow our roster and our experience of helping homeowners through fire, water, and mold disasters.
Experienced Restoration Professionals Ready to Help
The experience of our team is something of great importance and value to our entire franchise. Each technician is an extension of our commitment to customers in need, so no professionals enter the field without extensive training and certifications in their respective restoration niche. Even though many of our team members have been with us since the beginning, each embodies the same drive to become better educated and trained. This drive helps us to perform restoration tasks faster, more thoroughly, and more cost-efficiently.
Help for Large Loss Events Requiring Water Clean Up
With education and training such a substantial focus for our team, it makes sense that we would step up to the challenges of helping other areas of the country in their time of need. Natural disasters overwhelm local restoration professionals, so our traveling storm damage response team can help with leading tools, equipment, cleaning products, and experience. These same tools and equipment can get used to overcome post-disaster damages to local commercial properties and grand homes. From trailered generators to whole-house desiccant dehumidifiers, we have the means to handle emergencies of any size.
More than Restoration and Recovery Services
Our growth and reputation in the community extend beyond the fire and water restoration services we can provide area properties. We work with many local organizations to improve life for our residents, those less fortunate, and to support local youth organizations to offer younger individuals skills for the future. Some of these include:
- The Salvation Army
- Big Brothers Big Sisters
- MS Society
- Florida AIDS Walk
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