Meet Our Team
Here to Help® 24/7.
SERVPRO of Cutler Bay
Frank V.
Frank is the owner of SERVPRO of Cutler Bay. He learned about hard work and consistency at a very young age. He has proven over the last fifteen years in the restoration industry that with these two components, you can achieve quality work for your customers. Frank has an extensive background in construction and restoration and is ready to put his knowledge to work while getting the job done with perfection. As a Cutler Bay area-owned and operated company, we not only have a heart for the communities we serve, but our SERVPRO team is ready to mobilize quickly when water, fire, storm, or mold emergencies occur.
Scott H.
Scott joined SERVPRO of Cutler Bay as our General Manager. He graduated from Georgia Tech in 1996 with a Bachelor of Science in Construction Management and secured his General Contractor license in 1998. He held positions as Vice President of Construction for national homebuilders and enhanced his job knowledge with an Insurance Adjuster license in 2008. Scott entered the Restoration Industry in 2012, holding key positions in Marketing/Business Development and Project Management. His vast background will help our Cutler Bay team deliver exemplary customer service and satisfaction to our residential and commercial customers.
Don C.
Don is our Large Loss Marketer at SERVPRO of Cutler Bay. He has been involved for over 30 years in real estate development and the construction industry in South Florida. With our Large Loss experience and industry-leading equipment, our professionals can handle the effects of water, fire, mold, storms and flooding emergencies. Don is always committed to getting the job done quickly and professionally for our Cutler Bay area customers.
Yesenia S.
Jessie is our Office Manager at SERVPRO of Cutler Bay and often answers the phone when you call us. Jessie joined our office staff in 2016 as a job coordinator and her duties include scheduling the production teams on their appointed assignments, ensuring that all documentation is accurate and completed in a timely manner, and all SERVPRO protocols are adhered to. Jessie is large on customer services and meeting their expectations. She sets a great example with a commitment to getting all tasks in the books on time.
Gisselle G.
Gisselle has joined the SERVPRO of Cutler Bay team as a Marketing Representative. Prior to joining the restoration industry, her experience included teaching Early Childhood Elementary. Gisselle is a graduate of FIU. Gisselle will be responsible for driving local brand awareness through on-site, and face to face interaction with our clients. We are very excited to have her join our SERVPRO family. Gisselle has earned a reputation as a highly organized team member with an energetic work attitude. If your property suffers storm, flood, water, fire or mold damage in the Cutler Bay area, call our experienced team for a fast response.
Nick N.
SERVPRO of Cutler Bay is proud to announce the addition of Nick as a Sales and Marketing Manager. Nick is originally from New York, but South Florida always had a special place in his heart. His twelve-year sales career has led to many achievements and satisfied customers. He is always eager to meet with existing and new clients while building long-lasting relationships. His goal is to provide our clients with comfort during their time of need. Nick is looking forward to helping customers while enjoying the great South Florida weather all year round. If your Cutler Bay area property is damaged by fire, water, or mold, Nick and our highly trained team are ready to help you recover.
Jhon R.
Jhon is a dispatcher on our SERVPRO of Cutler Bay office team. He enjoys helping our customers through difficult water, fire, storm, or mold damage problems. He is proactive, experienced, and provides superior customer service to our residential and commercial clients. His priorities include handling customer phone calls, dispatching and tracking of jobs as well as customer satisfaction followups. During his downtime, Jhon enjoys visiting new restaurants with his daughter to sample a variety of culinary plates. If your Cutler Bay area property suffers damage, call our team for a fast and professional response.
What our
customers are saying
I never expected professional services like yours to be so fast and so thorough. My house has never looked better, and I never thought it would be the same again.
While there might have been a few options to choose from, I’m glad that my father in law suggested SERVPRO. You guys know your stuff and our house looks great.
Super job! I cannot praise SERVPRO enough for their awesome customer service, high tech equipment, and great team! Our last two homes experienced mold damage. They do the job right every time we call them.
I was sure I was going to lose my whole business, but you came to my rescue when I called and restored the building and a lot of merchandise as well.
Why is that things always happen at the worst times? Thankfully, I found your team and you made quick work of our leaky sink.
Because of your fast response, we could keep our customers and staff safe from flood damages. Today we are opening back up our doors, and I could not be happier with how everything looks.
Amazing, talented technicians you sent out to my home. I will recommend your water restoration services to anyone who needs them.
If you want a team that can go the extra mile for you, we found it with the SERVPRO professionals that came out to our house in the middle of the night. Amazing customer service.
This organization is just the best when it comes to flood damage restoration. I am so glad that we found them when we needed help the most.
I never expected professional services like yours to be so fast and so thorough. My house has never looked better, and I never thought it would be the same again.
While there might have been a few options to choose from, I’m glad that my father in law suggested SERVPRO. You guys know your stuff and our house looks great.
Super job! I cannot praise SERVPRO enough for their awesome customer service, high tech equipment, and great team! Our last two homes experienced mold damage. They do the job right every time we call them.
I was sure I was going to lose my whole business, but you came to my rescue when I called and restored the building and a lot of merchandise as well.
Why is that things always happen at the worst times? Thankfully, I found your team and you made quick work of our leaky sink.
Because of your fast response, we could keep our customers and staff safe from flood damages. Today we are opening back up our doors, and I could not be happier with how everything looks.
Amazing, talented technicians you sent out to my home. I will recommend your water restoration services to anyone who needs them.
If you want a team that can go the extra mile for you, we found it with the SERVPRO professionals that came out to our house in the middle of the night. Amazing customer service.
This organization is just the best when it comes to flood damage restoration. I am so glad that we found them when we needed help the most.
About Us
From Cutler Bay to Palmetto Bay, we have a beautiful sprawling shoreline within our service area that has drawn our dense population and commercial properties to the area and allowed this region to be a premier tourist destination. With thousands of properties that our SERVPRO of Cutler Bay team stays ready 24/7 to help, we can offer every customer effective and efficient service. Our owner, Frank Valenti, has sought to expand our reach even beyond our immediate service area to provide disaster relief and prompt mitigation and restoration for large loss incidents that can affect other areas of the state and beyond. With several sister branches working together and pooling resources, our Large Loss Recovery Team can roll out at a moment’s notice with the personnel and equipment to make a difference quickly.
Our team works to give back to our communities from Cutler Bay to Three Lakes. We know that being a quality restoration company is more than just your response time and your effective equipment, but also your presence and purpose for the entire region. Through our efforts with the American Red Cross, we can help our customers through traumatic experiences and offer effective disaster relief efforts. We also work with non-profits, local organizations, and fundraising endeavors that all seek to improve the quality of life for the Cutler Bay area.
As a full-service restoration and recovery team, we have a full roster of IICRC-Certified restoration technicians with accreditations in all facets of the industry. We have continued in-house training to improve our working knowledge and the most modern approaches to disasters and their effects in your home or business. No matter when disaster strikes, our SERVPRO of Cutler Bay team can make it “Like it never even happened.”
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