Meet Our Team
Here to Help® 24/7.
SERVPRO of Bartow / Lakeland Highlands
The SERVPRO Team
Our AMAZING Team of trained and experienced professionals are ready to assist you any time 24 hours a day, 7 days a week, 365 days a year.
Cindy Mattingly Treasurer/General manager
Cindy Mattingly is our Center Manager. Cindy has worked in the Restoration Industry since 1996 and has over twenty years of experience in all phases of restoration work. She oversees our daily production staff as well as managing the office and assisting with estimating. Cindy is a licensed Mold Remediator and is certified with the IICRC in water damage restoration. She has completed the SERVPRO New Franchise Training Program which is exclusive to owners and managers, as well as the Employee Certification Training Program for Water Damage, Fire Damage, Carpet and Upholstery Cleaning, and Successful Subrogation through Claims Training Services along with several continuing education courses and symposiums. Cindy’s broad understanding of the impact of all types of disasters gives her great insight into each unique loss. This along with her compassion allows her to coordinate the best plan with our production and office staff to make it “Like it never even happened.”
Ron Mattingly Operations Manager
Ron Mattingly is our Sales Estimator and he brings many years of industry experience and numerous IICRC Certifications with him. And if that isn’t enough, he is also certified by the National Air Duct Cleaning Association (NADCA). Ron is a tremendous asset and we are lucky to have him as part of our team.
Mike Oakley Production Manager
As Production Manager for SERVPRO of Bartow/Lakeland Highlands, Mike is responsible for insuring our crews arrive promptly, assess the situation correctly, and take care of any disaster you may have. Mike's 20 years experience in the industry make him a true asset to our team.
Corey Creasman
Corey is our Operations Manager!
Betty Reese
Betty is our Job File Coordinator!
Carter Willis
Carter is part of our Production Crew!
Daniel Line
Daniel is our Crew Chief!
Derek Bowles
Derek is our Production Manager!
Gilberto Castillo
Gilberto is our Crew Chief!
Joe Marazzito
Joe Marazzito is our Sales & Marketing Rep!
Nick Millette
Nick is part of our Production Crew!
Raya Mattingly
Raya is our Administration Assistant!
Sergio Perea
Sergio is our Crew Chief!
Jess Rolewicz
Jess is our amazing Sales & Marketing Representative!
What our
customers are saying
Thank you, guys! Professional people; Big T, LT, Omar and Syvio.
SERVPRO was fast and did an amazing job. Mike and Omar were very professional and did a great job.
Thanks incredible Team!!!! You are amazing! Big T, Little T, Sylvio and Omar! Best service!
We used their services and found them to be very professional. Shareef was a wealth of knowledge and explained the process to us in detail. He gave me peace of mind knowing that the work would be completed correctly.
We had a wonderful experience with SERVPRO, Allen, Mike and Nick all came out and were very knowledgeable about the services they provided and helped us with what we needed! They were kind and handled everything with care and professionalism!
Shareef Lynch was extremely helpful and knowledgeable. My wife and I were pleased with his professionalism and overall support. The work was completed in a timely fashion and we felt relieved to have him support us in our time of need. Thank you Shareef! Awesome Job!
Kudos to Mike Oakley, MPM, and his co-workers for a great experience with our recent home water damage. Very professional, timely and responsive to all our questions. Highly recommended.
I recommend that company and specially Sylvio de Paula, he is awesome! Very good worker and very kind.
Very professional work! Thanks Big T, Litlo T, Silvio and Omar for the excelent work.
Thank you, guys! Professional people; Big T, LT, Omar and Syvio.
SERVPRO was fast and did an amazing job. Mike and Omar were very professional and did a great job.
Thanks incredible Team!!!! You are amazing! Big T, Little T, Sylvio and Omar! Best service!
We used their services and found them to be very professional. Shareef was a wealth of knowledge and explained the process to us in detail. He gave me peace of mind knowing that the work would be completed correctly.
We had a wonderful experience with SERVPRO, Allen, Mike and Nick all came out and were very knowledgeable about the services they provided and helped us with what we needed! They were kind and handled everything with care and professionalism!
Shareef Lynch was extremely helpful and knowledgeable. My wife and I were pleased with his professionalism and overall support. The work was completed in a timely fashion and we felt relieved to have him support us in our time of need. Thank you Shareef! Awesome Job!
Kudos to Mike Oakley, MPM, and his co-workers for a great experience with our recent home water damage. Very professional, timely and responsive to all our questions. Highly recommended.
I recommend that company and specially Sylvio de Paula, he is awesome! Very good worker and very kind.
Very professional work! Thanks Big T, Litlo T, Silvio and Omar for the excelent work.
About Us
It's difficult to be ready for a disaster. Sometimes you come home to a flood. Other times you wake up to a fire alarm. No matter the disaster, you can never be fully prepared. That's why our teams are available 24/7 to tackle and disaster with excellence and care. We make it "like it never happened"!
Our SERVPRO of Bartow/Lakeland Highlands teams specialize in both residential and commercial disaster restoration, including water, fire and storm restoration, as well as mold remediation, cleaning, and building services. Our teams approach every job with a fresh perspective, utilizing our unique training and technology to develop the best possible solutions for your needs. If you live in Bartow, Highland City, Lakeland, or the surrounding area, call us in your time of need and we can get you back to normal as soon as possible!
From training at SERVPRO’s corporate training facility to regular IICRC-industry certification, our teams cannot be outmatched in terms of expertise. We aren't just here to fix what's broken; we solve problems with lasting solutions. No disaster is too great for SERVPRO of Bartow/Lakeland Highlands!
Give us a call today for any disaster restoration need!
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