Your team was super nice, fast, and trustworthy. I had no problem letting them do whatever they needed to because they kept me in the loop the whole time. I'll be using you guys again if I need to!

...I didn't know how to handle the mold in my basement or if I was safe. Thank you for explaining to me the whole process and making sure I was at ease about everything. I totally trusted your team with my house.

I was so impressed with your level of service. It is not often that you feel so taken care of in these situations but the fact that one of your employees followed up with me the next week really shows how seriously you take customer service.

On August 14th I had Sean come out to my home and inspect for mold.  He was extremely thorough and showed my husband some ways to help.  He also gave us a fair price to do the work and we scheduled to have it done.  So far, I have been nothing short of amazed.....

SERVPRO came to our home after we found water damage in our basement after being away on vacation.  We were so worried about how it was going to get done, who was going to do it and how much it would cost.  I called your company because I heard great things about your office in Newport.  I have to say the amount of expertise shown by your staff was very impressive.  Keep up the great work. 

I would have been lost without you.  I cannot imagine reliving what we went through.  Your men you sent were discreet and tried to show empathy.  I know it must be difficult doing what you do all the time and I just want to express how thankful I am.  I never knew there were companies like you.  Thank you, thank you and thank you.

Finding mold in your home can be alarming and concerning and once we called SERVPRO, it was handled right away. Your service was so quick which was great!

SERVPRO went above and beyond my expectations. Definitely a pleased customer.

Your men clearly explained the process and steps they were going to use to get rid of my problem.  I liked the way they took off their (work) suits so my neighbors did not think I had some bad infestation of some sort. Your team was sensitive to my needs. I think they really cared about me. I wanted to personally thank you for that.

Your team was super nice, fast, and trustworthy. I had no problem letting them do whatever they needed to because they kept me in the loop the whole time. I'll be using you guys again if I need to!

...I didn't know how to handle the mold in my basement or if I was safe. Thank you for explaining to me the whole process and making sure I was at ease about everything. I totally trusted your team with my house.