Meet Our Team
Here to Help® 24/7.
SERVPRO of Farmington, Avon
John Luciani
Mario Luciani has led SERVPRO Team Luciani as CEO for the last 17 years. Mario has worked to develop Team Luciani extensively, handpicking only the most dedicated and knowledgeable professionals in the business to join his team. When asked what he thinks is most important in running a business, Mario answered, “For me, helping my customers in their time of need is most important. I believe that my team goes above and beyond to ensure the customer is always taken care of. Dedication and respect for our customers is so important in this business.” #TEAMLUCIANI
Brian Mazzone
Brian Mazzone is our Operations Manager here at SERVPRO Team Luciani. Brian has been with SERVPRO over 13 years and is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He’s also a Certified Asbestos Abatement Site Supervisor. As Operations Manager, Brian handles a wide variety of tasks from production to estimating. Brian has an extensive background in the insurance industry and is well-versed in helping customers through the claims process. Brian is known for his team-player attitude and willingness to go above and beyond for our customers. #TEAMLUCIANI
Gary Keene
Gary is our Reconstruction Production Manager and has been with SERVPRO Team Luciani for over 9 years. He oversees our construction team to ensure our construction projects move along smoothly.
Emily Griffin
Emily is our Office Manager, working to ensure our customer service teams provide excellent service to our customers. She also handles our Digital Marketing and social media presence. Her goal is to help ensure our clients and customers get the best service possible and showcase how SERVPRO #TEAMLUCIANI is truly always Here to Help!
Mariah Miklus
Mariah is our Claims Team manager and has been with the company for over 4 years. She works to ensure a seamless estimating process, quickly resolve insurance claims, and builds relationships with the insurance companies that we work with.
John Shimanski
John is our Director of Sales and Business Development at SERVPRO Team Luciani, overseeing our sales department and working to show local businesses and commercial properties how a relationship with SERVPRO Team Luciani can benefit them in the case of a disaster. John has many years of experience in sales, and has owned his own businesses and even taught as a professor at the University of Hartford.
Tony Maldonado
Tony is one of our Project Managers at SERVPRO Team Luciani, regarded as one of our mold experts. Tony has been with the company for almost 10 years and works hard to make the restoration process as simple as possible for our customers.
Jose Rivera
Jose has been with Team Luciani for many years, and was promoted to Project Manager in 2021 after coming on as a Technician and then Crew Chief. With years of hands-on experience, Jose has all the training required to fully inspect your property and create a plan for restoration.
Mark Mastropietro
Mark is one of our Project Managers, who has well over a decade of experience in the restoration industry. He is IICRC Certified and has extensive knowledge to ensure that your property is completely restored to pre-damage conditions following a disaster.
Sabrina Maldonado
Sabrina is one of our Project Managers, and has experience both hands on as well as managing restoration work. She is IICRC Certified, and has all the experience needed to expertly inspect your property when it comes to water damage, fire damage or mold.
What our
customers are saying
Tom and his carpet cleaning crew were VERY professional and really tended to my wife's wishes! They were fun to talk with and REALLY knew their business .
I had SERVPRO at my home to clean & restore my kitchen after a grease fire.They did a wonderful job.I chose them because of their history & expertise in dealing with fires and happy I did !!
thank you
Quick, clean jobs, fair prices and great customer service. I highly recommend them.
SERVPRO of the Farmington Valley came promptly they were very knowledgeable and courteous did a GREAT JOB !!
I have worked in the real estate business for many years and have used The SERVPRO team in Farmington and frequently refer associates to them for mold and water issues. They are always very responsive and do great work.
Eric was very responsive and timely. SERVPRO did everything they could do to get my home back in order as quickly as possible. Eric answered all my questions and was super helpful and informative. I would highly recommend SERVPRO for any future incidents!!
I have to compliment SERVPRO and their crew.They had to pack ,remove,clean,store & return the entire contents of our home.I have to say they did a GREAT JOB !!!
When something bad happens you hope to find the right people that will help you bring everything back to normal, we had a house fire and SERVPRO of Farmington Valley were there very quickly, they have great staff,great customer service and fair prices.
I will definitely recommend them.
SERVPRO came 25 minutes early but patiently waited in the driveway. What an excellent job they did on a WHITE berber carpet. Would highly recommend them to anyone and their quote was very reasonable. All staff were very professional!
Tom and his carpet cleaning crew were VERY professional and really tended to my wife's wishes! They were fun to talk with and REALLY knew their business .
I had SERVPRO at my home to clean & restore my kitchen after a grease fire.They did a wonderful job.I chose them because of their history & expertise in dealing with fires and happy I did !!
thank you
Quick, clean jobs, fair prices and great customer service. I highly recommend them.
SERVPRO of the Farmington Valley came promptly they were very knowledgeable and courteous did a GREAT JOB !!
I have worked in the real estate business for many years and have used The SERVPRO team in Farmington and frequently refer associates to them for mold and water issues. They are always very responsive and do great work.
Eric was very responsive and timely. SERVPRO did everything they could do to get my home back in order as quickly as possible. Eric answered all my questions and was super helpful and informative. I would highly recommend SERVPRO for any future incidents!!
I have to compliment SERVPRO and their crew.They had to pack ,remove,clean,store & return the entire contents of our home.I have to say they did a GREAT JOB !!!
When something bad happens you hope to find the right people that will help you bring everything back to normal, we had a house fire and SERVPRO of Farmington Valley were there very quickly, they have great staff,great customer service and fair prices.
I will definitely recommend them.
SERVPRO came 25 minutes early but patiently waited in the driveway. What an excellent job they did on a WHITE berber carpet. Would highly recommend them to anyone and their quote was very reasonable. All staff were very professional!
About Us
At SERVPRO of Farmington, Avon, we pride ourselves on being the best in the business – but this didn’t happen overnight. CEO, Mario Luciani, has developed Team Luciani for over 17 years to ensure the team is made up of only the most knowledgeable, dedicated, and ambitious professionals.
We work hard to make sure the customer is always put first and that your experience with us as stress free as possible. We provide our customers with 24/7 service, 365 days a year, professional inspections, free estimates, and can even help with your insurance claim. One of the unique benefits of working with Team Luciani is that many members of our team have extensive backgrounds in the insurance industry, giving us the ability to help you every step of the way of your claims process. If you run into an issue, give us a call; we’re here to help you!
When you think SERVPRO, you probably think water, fire, or mold damage. In reality, we handle much more than that; our team has been extensively trained to handle any disaster. Whether you have a small residential kitchen fire, a huge sewage backup in a commercial building, or anything in-between, you can feel assured that Team Luciani will make your home or business “Like it never even happened.”
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