SERVPRO of Woodcrest / El Cerrito / Lake Matthews Family. We are one team and here to help you 24/7 365 days a year. Please call us at 951-398-3240

SERVPRO of Woodcrest/El Cerrito/Lake Matthews is a family owned franchise that has been serving our community since 2005. Our team draws on decades of experience and a drive to help that is unparalleled in the restoration industry. With ongoing training and certifications, our team takes pride in doing things the right way. We do our best to be leaders and role models for our families as well as our community. We work hard to live up to our company motto “Like it never even happened.” To get you back to living your best life as quickly as we can!

Nichole is the Marketing Manager at SERVPRO of Woodcrest/El Cerrito/Lake Mathews, SERVPRO of Lake Elsinore/Perris and SERVPRO of Temecula, where Nichole leads the way by example in reaching out to our communities to offer exceptional services. Nichole coordinates, develops and creates new opportunities of business and relationships with customers including all digital and social media as well as the growing the businesses reputation.

Nichole has a strong background in Sales, Marketing and Branding for the last 20 years. Working as a sales and marketing manager for a large domestic cigar manufacture to on-air radio advertising and marketing at a local radio station to working digital with a premier partner of Google and Facebook to get clients found online by using digital solutions.

Nichole is a mother of 2 young adults. She is passionate about music. She plays the piano and the guitar and enjoys going to concerts and festivals as much as possible.

Aaron Perret has been an integral part of our team for over 1.5 years, bringing precision and expertise to every project he estimates. With a keen eye for detail and a passion for delivering exceptional results, Aaron ensures each project is planned to perfection.

Outside of work, Aaron enjoys spending time with his wife and kids, hitting the golf course, and indulging in his love for cars. His favorite color, red, reflects his energetic and driven personality

Adam Elwan is a dedicated Project Manager who ensures every project runs smoothly from start to finish. With a knack for organization and a passion for problem-solving, Adam brings energy and efficiency to the team.

When he’s not managing projects, Adam enjoys riding motorcycles and spending quality time with his wife, son, and their beloved dog. A fan of comedy, Adam’s favorite movie is Step Brothers, which perfectly matches his fun-loving personality.

Alejandra Sanchez brings dedication and precision to her role as a Contents Technician, ensuring every detail is handled with care. With a vibrant personality and strong work ethic, she is an invaluable member of our team.

Outside of work, Alejandra is a certified Zumba instructor who loves staying active. She enjoys spending time with her family, including her husband, two kids, and her cherished horses. Excitingly, Alejandra is soon to embrace a new role as a grandmother, adding even more joy to her life.

Alexis Villagomez plays a key role in driving growth and building strong client relationships as part of our Business Development team. Her strategic mindset and dedication make her an essential part of our success.

When she’s not fostering new opportunities, Alexis enjoys spending time with her husband and two kids. An avid golfer, she loves hitting the greens and perfecting her swing.

Angel Osorto is a skilled Recon Technician who brings reliability and attention to detail to every task. His commitment to excellence makes him a valuable member of our team.

Outside of work, Angel enjoys spending quality time with family and friends.

Brenda Carrillo has been an integral part of our team for over seven years, showcasing her expertise and leadership as our Contents Supervisor. Her bilingual skills and dedication to excellence ensure smooth operations and exceptional results.

Outside of work, Brenda is a proud soccer mom who loves cheering on her kids from the sidelines. She and her husband, Robert, enjoy raising their four children together, embracing the joys and challenges of a busy family life.

Claudia Carrillo keeps things running smoothly as a valued member of our administrative team. Her organization and attention to detail ensure everything is handled efficiently and effectively.

Outside of work, Claudia loves dancing and spending quality time with her daughter. A fan of heartfelt stories, her favorite movie is A Walk to Remember.

Elena Araujo has been an essential part of our team for the past two years, bringing her expertise and leadership to the role of Contents Supervisor. Her dedication and attention to detail ensure every project is handled with precision and care.

Outside of work, Elena stays active by doing Zumba and enjoys spending time with her two children, a son and a daughter, who keep her inspired every day.

Esteban Zapata is a dedicated Recon Estimator who brings accuracy and professionalism to every project. His commitment to excellence ensures each job is completed to the highest standard.

Excitingly, Esteban and his family are eagerly preparing to welcome a new addition to their lives—a child on the way! In his free time, he enjoys following baseball and cheering for his favorite team, the Angels.

With over 20 years of experience, Fernando Baca is a seasoned Field Supervisor who brings unparalleled expertise and leadership to every project. His commitment to excellence ensures that each job is completed to the highest standards.

A dedicated Dodgers fan, Fernando enjoys following his favorite team and celebrating their successes.

Pablo Gonzalez has been a valuable member of our team for the past year, bringing precision and dedication to his role as an Estimator. His attention to detail and commitment to quality make him a key contributor to our success.

Outside of work, Pablo enjoys watching action-packed films, with John Wick being his favorite movie.

Jonny Lingurar is a passionate and organized Project Manager who ensures every project is executed efficiently and effectively. His problem-solving skills and dedication make him an essential part of our team.

When he’s not managing projects, Jonny loves spending time outdoors, whether it’s riding bikes, hiking, or enjoying nature with his wife. He also has a keen interest in hats and shoes, adding a stylish touch to his adventurous personality.

Katherine Gutierrez plays a vital role in our Accounting team, ensuring our financial processes run smoothly and accurately. Her attention to detail and dedication make her an invaluable asset to the company.

Outside of work, Katherine enjoys attending concerts, exploring nature, and paddleboarding. She’s also a proud dog mom to Luna, her beloved furry companion. Her favorite movie, 50 First Dates, reflects her fun and adventurous spirit.

Matt Costa has been an essential part of our team for two years, leading with expertise and dedication as our Recon Manager. His commitment to excellence ensures projects are completed with precision and efficiency.

Outside of work, Matt leads an active lifestyle, enjoying snowboarding, wakeboarding, practicing jiu-jitsu, and playing soccer. He cherishes time with his wife, Nichole, and their three kids, along with their family dog and pet lizard.

Jordan James brings a unique perspective and analytical skills to his role as a Recon Estimator, supported by his background in sociology. His dedication to detail and thoughtful approach make him a key contributor to our team.

Outside of work, Jordan has a wide range of hobbies, including DJing, basketball, reading, and exploring arts, sociology, and philosophy. He enjoys spending time with his wife, Erica, and their beloved cat. A fan of thought-provoking films, Jordan’s favorite movie is No Country for Old Men.

Gladis Gonzales is our dedicated Recon Coordinator, bringing enthusiasm and organization to her role. She is passionate about ensuring that every project runs smoothly and efficiently.

As the youngest of seven siblings, Gladis has a strong family spirit. She loves spending time with her 11-year-old daughter and their three dogs. In her free time, she enjoys reading, playing softball, solving word searches, and baking delicious treats. Her favorite movies are Deuces Wild and Pearl Harbor, reflecting her taste for both drama and adventure.

Robert Cisneros is a skilled and hardworking Field Technician who brings versatility and dedication to the team. Bilingual and certified as a forklift operator, Robert is always ready to tackle challenges on the job.

Outside of work, Robert enjoys playing soccer with his kids and engaging in fantasy football. A devoted Dallas Cowboys fan, he never misses a game. Robert cherishes time with his wife, Brenda, and their four children, embracing the joys of family life.

With four years of dedicated service, Vincent Gonzalez is a reliable and skilled Field Technician who plays an essential role in our team’s success. His commitment to quality and hard work is evident in everything he does.

In his free time, Vincent enjoys watching and playing football and spending time with his three dogs, who are an important part of his life.

Karlee Nault brings creativity and energy to our Marketing team, helping to connect with our audience and share our story. Her passion for innovation and fresh ideas makes her an invaluable part of our team.

Outside of work, Karlee loves staying active, whether through working out or spending time with friends and family. She’s an avid reader, enjoys attending music festivals, and is a dedicated fan of Red Wings hockey, as well as the Lions and Tigers sports teams. At home, she adores her cat, and her favorite movie, Interstellar, reflects her appreciation for thought-provoking and imaginative storytelling.

Kimberly Zapata is a dedicated Estimator who combines expertise and precision to deliver exceptional results. Currently working on her master’s degree, she’s continually advancing her knowledge and skills. Kimberly also holds a CPT-1 certification, further showcasing her commitment to excellence.

Outside of work, Kimberly enjoys caring for her three cats and two turtles. A fan of psychological thrillers, her favorite movie is American Psycho.

With seven years of dedicated service, Zachery Matteson is a cornerstone of our team as Operations Manager. WRT and ASD certified, he brings extensive knowledge and expertise to every project, ensuring seamless operations and top-tier results.

In his downtime, Zachery enjoys golfing, playing video games, and exploring new foods. A fan of timeless classics, his favorite movie is Toy Story, reflecting his fun and adventurous spirit.

Victoria Robledo brings a unique blend of skills and dedication to her role as Contents Coordinator. With certifications in phlebotomy and hairdressing, she’s a versatile and hardworking professional who excels at managing details with precision.

Outside of work, Victoria enjoys horseback riding, a hobby that reflects her adventurous and free-spirited personality. She loves spending time with her daughter and their four pets. A fan of classic films, her favorite movie is Urban Cowboy.

Juan Gonzalez has been a valued member of our team for seven years, bringing expertise and precision to his role as an Estimator. With IICRC certification, Juan ensures every project is handled to the highest industry standards.

A fan of animated classics, Juan’s favorite movie is Shrek, showcasing his fun-loving and lighthearted personality.

Jasmine Pascual is an essential part of our team as EMS Coordinator, bringing organization and efficiency to every emergency service project. Her strong communication skills and attention to detail make her an invaluable asset.

Fluent in American Sign Language, Jasmine is passionate about connecting with others. Outside of work, she enjoys attending concerts, football, and hockey games. A lover of classic and scary movies, her favorites include The Outsiders and The Great Gatsby. She also has a soft spot for comedy, especially Adam Ray’s Dr. Phil.

Jasmine loves spending time with her American Bulldog, Hercules, and her favorite book, The Scarlet Letter, highlights her appreciation for timeless literature.

Joe Valencia is our dedicated Production Manager, known for his strong work ethic and commitment to excellence. With a keen eye for detail, he ensures that all production processes run smoothly and efficiently.

A devoted 49ers fan, Joe enjoys cheering for his favorite team during the football season. In his free time, he likes to unwind with sweet treats and hit the golf course for a round of golf. His combination of hard work and passion for leisure makes him a valued member of our team.

Jorge Cruz is a hardworking Field Technician who is committed to delivering quality results on every job. His dedication and reliability make him an essential part of our team.

Outside of work, Jorge enjoys spending quality time with his wife and kids, embracing the joys and challenges of family life. His strong work ethic and commitment to his family shine through in everything he does.

Jose Estrella is a dedicated Field Technician known for his strong work ethic and attention to detail. With a passion for problem-solving, Jose tackles challenges head-on, ensuring that every project is completed efficiently and to the highest standards.

Outside of work, Jose enjoys exploring the outdoors, whether it's hiking scenic trails or spending weekends camping with friends and family. He is also an avid cook, often experimenting with new recipes and sharing delicious meals with his loved ones. Jose's vibrant personality and commitment to excellence make him a valued member of our team.

Jose Orellana is a dedicated Field Technician known for his strong commitment to quality and safety on every job site. With a knack for troubleshooting and a keen eye for detail, Jose ensures that projects are completed efficiently and effectively.

Outside of work, Jose has a passion for photography, often capturing the beauty of nature and his family’s adventures. He enjoys hiking and exploring new trails, always looking for the perfect shot. A devoted family man, Jose loves spending weekends with his wife and two children, whether they’re having a movie night at home or going out for a fun day at the park. His positive attitude and enthusiasm make him a great asset to our team.

Juan Macias is a dedicated Field Technician known for his reliability and expertise in the field. His strong work ethic and attention to detail ensure that every project is completed to the highest standards.

Outside of work, Juan loves spending time with his wife and their four children, creating cherished family memories. A music enthusiast, he enjoys discovering new genres and sharing his passion for music with his family. Whether he’s attending a concert or playing tunes at home, Juan’s love for music adds joy to his life and brings his family together.

Katherine Martinez is a dedicated Field Technician who brings enthusiasm and skill to every project. Her attention to detail and commitment to quality make her a valuable asset to our team.

Outside of work, Katherine is passionate about cooking and loves experimenting with new recipes in the kitchen. She enjoys traveling and exploring new cultures, often combining her love for food with her adventures. Whether she’s trying local cuisines or sharing meals with friends and family, Katherine’s culinary skills and adventurous spirit shine through in everything she does.

Maria Ruvalcaba is a hardworking Field Technician known for her dedication and commitment to excellence. Her strong work ethic ensures that every task is completed efficiently and to the highest standards.

Maria deeply values her family and spends quality time with her husband and children, cherishing the moments they share. Her strong faith guides her in both her personal and professional life, instilling a sense of purpose in everything she does. Maria's positive attitude and commitment to her work and family make her an invaluable member of our team.