Meet Our Team
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SERVPRO of Whittier
Stephanie Ramos
Stephanie Ramos is the Head of Business Development at SERVPRO of Whittier. She has over 10 years of experience and has been in the restoration field since 2005. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage restoration, and Applied Structural Drying. She is also certified by the New Franchise Training Program (NFTP). Stephanie also has a Business of Arts Degree in Business Management from Cal State Fullerton. Her Favorite part about working for SERVPRO of Whittier is seeing the growth and progress we have made since we opened doors in 2005 that would not be possible without the trust of our customers and the loyalty and hard work of our employees. When she is not at work, she loves spending time with her husband and baby girl. She also enjoys watching movies in their living room and working out at the gym!
Jonathan Sanchez
Jonathan Sanchez is the Operations Manager at SERVPRO of Whittier. He has worked with SERVPRO of Whittier for over ten years, and has been in the restoration field since 2005. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Carpet Cleaning, Fire & Smoke Restoration, Applied Microbial Remediation, and Applied Structural Drying. He has his Construction B-License, and is certified in Commercial Drying. He is also a certified EPA Renovator. His favorite part about his job is the opportunity to help home and business owners in their time of need. When he is not at work he enjoys playing golf, watching and practicing sports, and spending time with his family!
Elsa Amaya
Elsa Amaya is our Booking and Accounting Assistant. She has been with SERVPRO for over a year!
Jose Arcila
Jose Arcila is a Sales and Marketing Representative at SERVPRO of Whittier. He is friendly and creative, with 33 years of restoration experience, and has worked with SERVPRO of Whittier for nine years. His favorite part about his job is anything that has to do with contents, such as inventory, clean-up, etc. When he is not at work he likes to spend his free time at home relaxing.
Jose Arreguin
Jose Arreguin is a Project Manager here at SERVPRO of Whittier. He has over 6 years of experience in the restoration field. Jose joined our team almost a year ago! His favorite thing about working at SERVPRO of Whittier is that every day is a different challenge. When he is not busy at work, he spends his time hitting the gym and hanging out with his family.
Esmeralda Diego
Esmeralda Diego is the Warehouse Manager at SERVPRO of Whittier. She has been a member of the SERVPRO of Whittier team for 4 years. Her favorite part about her job is learning new things! When she is not busy keeping our warehouse clean and organized, she enjoys working out, cooking, and eating healthy.
Rene Mendoza
Rene Mendoza is a Technician at SERVPRO of Whittier. He has been in the restoration field, and worked for SERVPRO of Whittier for 12 years. He is certified by the Employee Certification Training Program (ECTP) to be recognized as a trained professional restorer. His favorite part about working with SERVPRO of Whittier is that he is treated with respect by his co-workers. He also like to do Demolition. When he is not busy at work, he enjoys spending time with his family and taking his kids to soccer games and practices.
Martha Vivanco
Martha Vivanco is a technician at SERVPRO of Whittier. She has over 25 years of experience in the restoration field and has worked for SERVPRO of Whittier for 6 years! She is certified by the National Association of Training and Environmental Consulting in handling Asbestos. She is also certified by ABRA Trauma Scene Clean-Up. Her favorite parts about working for SERVPRO of Whittier are the Pack-Outs, Demolition, and doing Total Loss Inventories. When she is not busy at work, she enjoys going shopping!
Jose Trejo
Jose Trejo is a Crew Chief at SERVPRO of Whittier. He has at least 3 years of working experience in the restoration industry. Has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage. On his time off from work he I dedicated into producing music.
Jose Espino
Jose Espino is our Administrative Assistant.
“I would love to travel the world and experience different cultures!”
Jasmin Azucena Contreras
Jasmin Azucena Contreras is our Marketing Coordinator. “I love to get active and eat!”
Lorena Acouta
Lorena Acouta is our Administrative Assistant.
“I worked for the insurance industry for many years which prompted me to pivot my career from the insurance industry to an area where I am able to help people in a crisis.“
Michelle Ramos
Michelle Ramos is our Marketing Manager. She recently graduated from Chapman University with degree in Communication Studies.
Orion Valencia
Orion Valencia is our Job File Coordinator.
Erika Zamora
Erika Zamora is our Job File Coordinator.
“I enjoy going out with family/friends, but also enjoy staying home and relaxing.”
Gleisly Lorenzo
Gleisly Lorenzo is our Contents Manager.
Alexis Dominguez
Alexis Dominguez is our Production Manager.
Cristopher Ogasawara
Cristopher Ogasawara is our Production Manager.
Emmanuel Viera
Emmanuel Viera is our Reconstruction Project Manager.
Nora Nolasco
Nora Nolasco works in Human Resources.
Robert Dominguez
Robert Dominguez is our Crew Chief.
Leticia Ortiz
Leticia Ortiz works in our Accounts Receivable/ Collections department.
What our
customers are saying
The entire team at SERVPRO of Whittier completely goes out of their way every time we have needed their help. Extremely responsive and great follow up. Highly recommend them! Thank you guys for everything all year long.
Emmanuel Viera with SERVPRO of Whittier and his Team provided the best quality service I have ever experienced. He advised us every step of the process and was diligent in completing each part of the process professionally and personally, making sure we understood the pros and cons of materials/style/finishes and led his team with complete attention to details, from start to completion. They have delivered above and beyond expectations and I highly recommend them. With the highest level of trust and personal professional services, I will definitely use them again in the near future. They are like family now, we are honored for everything your team have helped us with. Seamless execution. Congratulations gentlemen, and we can’t wait to enlist your services again. ????
In late January 2024, we experienced a major water line rupture that impacted both the second-floor bathroom and surrounding areas, and everything below it on the first floor. For the construction crew to address the house-wide damage, it required the organization and packing all the furniture, clothing, and just about everything else be inspected, documented, physically labeled, numbered, paper/bubble wrapped, entered into a database and eventually moved into the garage and storage POD. Gleisly and her team accomplished a herculean task which streamlined the process of selecting and packing, unpacking, and determining how to handle the items as we repopulate our home. When we first discussed this with Gleisly and she said she would handle everything, she and her team members did just that! She kept us up to date and all household items, including the furniture, were handled with care and they took the responsibility for ensuring the safety of our property.
Outstanding and professional service. Gleisly was one of the on-site supervisors and was amazing. Thank you for managing our job and getting us back into our home
SERVPRO of Whittier is amazing at what they do. The professionalism and dedication they bring is truly amazing! This hard working business deserves all the credit, from making me feel safe, taken care of and also educated me about the problem in my home. Their staff is very helpful and caring as well. Will definitely be calling them for future damages, they are the best!
My first time experiencing a house flood and Emmanuel and his crew were amazing. The clean up was right away, that same night and the process afterwards was easy. I’m so happy with their patience and efforts to make my family feel comfortable. I appreciated the way Emmanuel listened to our concerns and what we hoped for in our home. The crew were very friendly and thoughtful of doing their job efficiently and well. I highly recommend SERVPRO Whittier if you every experience a disaster.
Team memebers were expectional, hardworking, and extremely helpful! They made a disasterous situation so much better. They are wonderful people!
I have had nothing but the utmost best service with SERVPRO. I am so thankful for their advocacy with helping me restore my house after having a flood due to my water heating tank. Alexis has been my hero throughout this process and is my go to guy. The rest of the staff Graizley, Martha, Renee, Omar, and Emmanuel have also assisted me immensely to help rectify issues and ordeals. Thanks to SERVPRO I feel confident my house will look like it’s never been damaged. I would definitely recommend them to all my families and friends. If I can give SERVPRO a 100 stars I would do it in a heartbeat!
I would like to add my 5 stars review for Emmanuel Viera with the recon department. If I can I would give him 10 stars!!! He was very attentive towards my needs and wants. At times he would call on the weekend to help discuss matters about my house and help with finding solutions for all my questions. He gave me options to choose from and advise me with those options. I am very grateful to have had Emmanuel assist me and appreciate his dedication with excellent customer service.
I cannot think of anything that could improve this SERVPRO franchise because the service has been excellent up to now. They are very professional staff and are customer-service-oriented. I liked all the men that assisted my problem, they were very helpful!
The entire team at SERVPRO of Whittier completely goes out of their way every time we have needed their help. Extremely responsive and great follow up. Highly recommend them! Thank you guys for everything all year long.
Emmanuel Viera with SERVPRO of Whittier and his Team provided the best quality service I have ever experienced. He advised us every step of the process and was diligent in completing each part of the process professionally and personally, making sure we understood the pros and cons of materials/style/finishes and led his team with complete attention to details, from start to completion. They have delivered above and beyond expectations and I highly recommend them. With the highest level of trust and personal professional services, I will definitely use them again in the near future. They are like family now, we are honored for everything your team have helped us with. Seamless execution. Congratulations gentlemen, and we can’t wait to enlist your services again. ????
In late January 2024, we experienced a major water line rupture that impacted both the second-floor bathroom and surrounding areas, and everything below it on the first floor. For the construction crew to address the house-wide damage, it required the organization and packing all the furniture, clothing, and just about everything else be inspected, documented, physically labeled, numbered, paper/bubble wrapped, entered into a database and eventually moved into the garage and storage POD. Gleisly and her team accomplished a herculean task which streamlined the process of selecting and packing, unpacking, and determining how to handle the items as we repopulate our home. When we first discussed this with Gleisly and she said she would handle everything, she and her team members did just that! She kept us up to date and all household items, including the furniture, were handled with care and they took the responsibility for ensuring the safety of our property.
Outstanding and professional service. Gleisly was one of the on-site supervisors and was amazing. Thank you for managing our job and getting us back into our home
SERVPRO of Whittier is amazing at what they do. The professionalism and dedication they bring is truly amazing! This hard working business deserves all the credit, from making me feel safe, taken care of and also educated me about the problem in my home. Their staff is very helpful and caring as well. Will definitely be calling them for future damages, they are the best!
My first time experiencing a house flood and Emmanuel and his crew were amazing. The clean up was right away, that same night and the process afterwards was easy. I’m so happy with their patience and efforts to make my family feel comfortable. I appreciated the way Emmanuel listened to our concerns and what we hoped for in our home. The crew were very friendly and thoughtful of doing their job efficiently and well. I highly recommend SERVPRO Whittier if you every experience a disaster.
Team memebers were expectional, hardworking, and extremely helpful! They made a disasterous situation so much better. They are wonderful people!
I have had nothing but the utmost best service with SERVPRO. I am so thankful for their advocacy with helping me restore my house after having a flood due to my water heating tank. Alexis has been my hero throughout this process and is my go to guy. The rest of the staff Graizley, Martha, Renee, Omar, and Emmanuel have also assisted me immensely to help rectify issues and ordeals. Thanks to SERVPRO I feel confident my house will look like it’s never been damaged. I would definitely recommend them to all my families and friends. If I can give SERVPRO a 100 stars I would do it in a heartbeat!
I would like to add my 5 stars review for Emmanuel Viera with the recon department. If I can I would give him 10 stars!!! He was very attentive towards my needs and wants. At times he would call on the weekend to help discuss matters about my house and help with finding solutions for all my questions. He gave me options to choose from and advise me with those options. I am very grateful to have had Emmanuel assist me and appreciate his dedication with excellent customer service.
I cannot think of anything that could improve this SERVPRO franchise because the service has been excellent up to now. They are very professional staff and are customer-service-oriented. I liked all the men that assisted my problem, they were very helpful!
About Us
At SERVPRO of Whittier, we know that when a disaster strikes, you need help fast. That's why we're on call 24/7.
We provide water, fire, smoke and storm damage restoration; mold remediation; and more. With our trained technicians and state-of-the-art equipment, we can restore your home or business back to normal conditions as quickly as possible. We have 17 years of experience serving our community with restoration services and professional cleaning techniques for any size job—no matter the size of your emergency!
Our dedicated team is ready to respond at a moment's notice—anywhere in the local community of Whittier, West Whittier, Friendly Hills, California or surrounding cities.
Call us anytime for your restoration needs, 24 hours a day, 7 days a week.
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