Meet Our Team
Here to Help® 24/7.
SERVPRO of West Covina
Ryan Tellez
Ryan is the Owner/CEO of SERVPRO of West Covina. Born and raised in SOCAL, he has a great deal of care & concern for our community. With over ten years in the Restoration Industry, his expertise combined with compassion, makes him the first person to call when an emergency need arises.
Those undergoing duress from unexpected property damages find him to be a real asset as he is an honest and hard working individual. As a Licensed California General Contractor he can see your project through from beginning all the way to the end.
He graduated in 2007 with his Bachelor of Arts Degree in Business from Cal State Fullerton. As a former restaurant owner of Anita's Mexican Food in Fullerton, he is a total foodie. He enjoys exploring local eateries with family & friends. Although he doesn't do it often he appreciates the adventure of travel and photography.
Sebastian
Sebastian is a Crew Chief at SERVPRO of West Covina. He works closely with our office to communicate the needs of each client. This helps us deliver the best customer service possible. One of his favorite parts of the job is on 'Demo Day'. He gets excited to demolish and clear out the old debris while preparing the way for what is to be newly installed. Sebastian comes from a close knit family of all boys. He spends his weekends keeping physically active by working out and playing basketball with his three brothers at the gym.
Alex
Alex is a Production Lead Technician at SERVPRO of West Covina. He enjoys being part of our team and takes pride in his work of going out to help restore properties that have been damaged. He has a big family and loves spending quality time with them. On a regular basis Alex takes his four brothers & sisters to the park or on other family outings. When he has free time he likes running, playing the electric guitar and getting grease on his hands while working on his car.
Erica
Erica is the Job File Coordinator at SERVPRO of West Covina. She may be one of the friendly voices you hear if you call needing assistance. She is the pipeline between our production teams and our office. She conducts audits which ensure that all pricing is fair and justifiable through photos and documentation. She and her husband just celebrated the arrival of their second son Elijah Vaughn weighing in at 6lbs 8oz. and has an adorable son Isiah who just started the seventh grade. Plus, she spends a remarkable amount of time doing volunteer work which is both rewarding and satisfying.
Robert
Robert is our Floor Cleaning Specialist at SERVPRO of West Covina. We highly value him because he is caring and kind to all. He works hard to get the best possible results which renders a high level of customer satisfaction. CONGRATULATIONS to Robert and his charming wife as they were married only a year ago, summer 2018!
Isaac
Isaac is a Crew Chief at SERVPRO of West Covina so is one of our first responders to emergency calls. He is super helpful in dealing with the most distressing situations by addressing each aspect of service with the utmost care and concern. Being such a people person, he is a direct line of communication between our clients and their insurance claims adjusters. Trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) he directs his team with confidence and leadership.
As a hobby, he and his brother belong to multiple Home Brewing Clubs. They brew and bottle their own specialty beers and several years ago formed their own bottling company ‘Lopez Brew Brothers’. Their favorite specialty beer that they formulate is Mexican Hot Chocolate Stout!
Jedda - SERVPRO Office Mascot
Every office should have a mascot as cute & lovable as our Jedda! Weighing in at a whopping five pounds our almost two year old Bambino cat has a personality as large as life. With our days filled with helping respond to cleanup emergencies in the community, having Jedda around provides an overall calming effect and brings each of us a lot of joy.
Her bright green eyes coordinates perfectly with our SERVPRO green color. She will visit your desk whenever she hears you opening up a snack. And, she is a huge fan of Starbucks egg bites. Her hobbies include curling up and falling asleep under a heated blanket, basking in the sun in front of the window, running down the corridor back and forth at top speed and playing with her favorite cat toy which is simply a ribbon tied to a wand… keeps her occupied for hours of play.
Ryan G.
Ryan is a Production Lead Technician at SERVPRO of West Covina. He has over ten years of experience in the customer service industry and is one of our first responders on a loss. He will assist in explaining what to expect through the restoration process and help reassure you everything will be alright. His positivity is contagious and we enjoy having him on our team.
He spends the vast majority of his free time with his precious two-year-old daughter Gwendolyn and his lovely fiancée Sara. Some of their regular family outings include local parks and theme parks. Ryan is typically sporting the coolest vintage Mickey Mouse watch and has a passion for movies and film. Interestingly, one of his talents is that of being videographer and film editor.
What our
customers are saying
Called out SERVPRO of West Covina because we found mold under the sink of our kitchen. There was no charge for their inspection but they definitely found a problem. Kind of rough with no kitchen while they went to work on removing the mold but we got through it. All their workers were professional and we were very happy that we no longer had to worry about potential allergens affecting the family later on. The peace of mind is worth the whole process.
SERVPRO of West Covina responded to my Yelp inquiry, answered lots of questions and began helping me before I even decided to put in an insurance claim. I discovered some restoration companies will not come out until a claim is started. I wanted to do my research so that I could make an educated decision, Ryan and his people helped me do so. They proved to be the best choice and I am grateful for their professionalism, expertise and most important a job well done.
Our neighbor accross the street had an accident and their car in their driveway caught fire. The burnt smell lingered for weeks before we finally called for help. Ryan and his team cleaned the smoke and got rid of the smell. Thank you so much.
As a small business owner, I am so happy to have SERVPRO helping us when damages occur. They came out only an hour after my call and got us taken care of right away. Thank you, you guys are the best!
Our large facility flooded. Despite the stress of it interfering with day to day production, we were happy to have such a well-qualified team of people. They made the whole loss so much easier because we trusted their expertise and appreciated their diligence and long hours they put in.
Ryan is great because he is so honest. We have called him more than once when we have experienced damages at our home. Both times were for a water leak. We will use his company again in a heartbeat!
Extremely Courteous & Polite Workers over at SERVPRO of West Covina!!
Didn't realize we had a leak under our kitchen sink until the smell got bad. We called SERVPRO of West Covina because of their great Yelp reviews. So glad we did. They inspected free of charge, came up with a cleanup plan that we approved and got right to work removing the mold. Happy to not have to worry about our health now that the mold was removed. Super grateful for that.
Found mold under my kitchen sink that had spread throughout the walls behind the cabinets. Very happy that our insurance covered the cleaning and that SERVPRO helped us with communicating to them through the whole process. Ryan and his whole team are fantastic!
Called out SERVPRO of West Covina because we found mold under the sink of our kitchen. There was no charge for their inspection but they definitely found a problem. Kind of rough with no kitchen while they went to work on removing the mold but we got through it. All their workers were professional and we were very happy that we no longer had to worry about potential allergens affecting the family later on. The peace of mind is worth the whole process.
SERVPRO of West Covina responded to my Yelp inquiry, answered lots of questions and began helping me before I even decided to put in an insurance claim. I discovered some restoration companies will not come out until a claim is started. I wanted to do my research so that I could make an educated decision, Ryan and his people helped me do so. They proved to be the best choice and I am grateful for their professionalism, expertise and most important a job well done.
Our neighbor accross the street had an accident and their car in their driveway caught fire. The burnt smell lingered for weeks before we finally called for help. Ryan and his team cleaned the smoke and got rid of the smell. Thank you so much.
As a small business owner, I am so happy to have SERVPRO helping us when damages occur. They came out only an hour after my call and got us taken care of right away. Thank you, you guys are the best!
Our large facility flooded. Despite the stress of it interfering with day to day production, we were happy to have such a well-qualified team of people. They made the whole loss so much easier because we trusted their expertise and appreciated their diligence and long hours they put in.
Ryan is great because he is so honest. We have called him more than once when we have experienced damages at our home. Both times were for a water leak. We will use his company again in a heartbeat!
Extremely Courteous & Polite Workers over at SERVPRO of West Covina!!
Didn't realize we had a leak under our kitchen sink until the smell got bad. We called SERVPRO of West Covina because of their great Yelp reviews. So glad we did. They inspected free of charge, came up with a cleanup plan that we approved and got right to work removing the mold. Happy to not have to worry about our health now that the mold was removed. Super grateful for that.
Found mold under my kitchen sink that had spread throughout the walls behind the cabinets. Very happy that our insurance covered the cleaning and that SERVPRO helped us with communicating to them through the whole process. Ryan and his whole team are fantastic!
About Us
SERVPRO of West Covina is here to help during your time of need. We are Cleaning Experts including for the Coronavirus. We are ready and prepared to clean & disinfect any scale-sized loss for both commercial & residential. When disaster strikes and Water has flooded your dwelling or Fire & Smoke has left a trail of damage behind or you suspect a Mold inspection may be necessary, call SERVPRO of West Covina. We service all of our Socal Communities and are available to render Emergency Services 24/7.
We take pride in the fact that we are different!! Our first concern is "You", our customer. Honesty is always at the forefront and ALL our employees are professionally trained to ensure that you receive the highest level of service. From the time we arrive, until our job is done we will do everything needed to make sure you, your family, your home, and/or your business are taken care of. If you are dealing with an insurance loss we will assist with all the documentation that your insurance company requires. Our specific office uses Matterport cameras, a useful tool for insurance adjusters & property owners especially since in-person inspections are limited due to COVID-19. This technology provides a 360* scan & 3D view fully detailed property scan.
We care about restoring your property in a timely manner, so our goal is to help minimize the interruption to your life and business by responding to your emergency quickly, communicating well, working hard, and handling all the details with expertise. Need reconstruction? We offer peace of mind by knowing that our team can assist with your project all the way through the very end. As a General Contractor, (CA License No. 968875) we are available to complete all repairs necessary from drywall, trim, painting, cabinets, and flooring, keeping the entire process as simple as possible.
Call us direct and ask about our complimentary inspections: 626.960.9145
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