Meet Our Team
Here to Help® 24/7.
SERVPRO of Santa Monica / Venice Beach
Shauna
Shauna is our Office Manager at SERVPRO of Santa Monica / Venice Beach with 6 years experience. She is highly skilled in our software programs and keeps the office running in a professional manner. Customer service and interfacing with our group are very strong points for Shauna. Schedules are met, as she helps orchestrate SERVPRO performance. She is an avid crafter, but Family and God come first with Shauna. She enjoys spending quality time with her family even as she is greatly concerned about the 4 million people who die prematurely each year from cancer related issues. Shauna helps us all stay on an even keel. Call Shauna for assistance at (310) 395-9050.
Mary
Mary is a valuable member of our SERVPRO of Santa Monica / Venice Beach serving as our Accounting Clerk. She has 18 years industrial experience and has studied general and accounting courses which are a great asset to her production and performance. Mary makes sure all the numbers add up. She likes to cook, watch sports and going to church.
Veronica
Veronica is an Adminstrative Assistant at SERVPRO of Santa Monica/Venice Beach with 17 years experience in the restoration industry. She is IICRC certified as a FSRT, fire & smoke restoration tech, and as a WRT, water restoration technician. She came inside to work the office for the last 12 years and performs numerous tasks from answering the phones and satisfying customers, to data entry and internal file quality reviews. Veronica wears many hats as she is a carpooling mom, translator of documents, a certified medical assistant and also a phlebotomist. She finds time for party planning and decorating along with enjoying outdoor activities. She is a valuable member of our team.
Luis
Luis is a crew chief at SERVPRO of Santa Monica / Venice Beach with an extensive 17-year background in the restoration industry. He has certifications as a WRT-Water Restoration Tech, ASD-Applied Structural Drying Tech, and as a Bio-Hazard Recovery Tech. His IICRC and SERVPRO training have made him a valuable team member. His focus on homeowner needs is part of his DNA. Luis trains and coaches, not only crew members, but a girl's Under-8 soccer team at AYSO Hawthorne Region 21. Luis goes the extra mile to communicate and help everyone, whether when playing soccer, drying out a home, or the office staff.
What our
customers are saying
SERVPRO did an outstanding job. Pablo knows everything and explains what he needs to do. I am so very happy with the personnel.
I had no idea who to call about mold, but our insurance company recommended SERVPRO, and they did a wonderful job. It was a nasty problem but they made it look easy to fix. True professionals!
Julio from SERVPRO did a wonderful job. He was professional at every level, arrived on time, communicated clearly and did an excellent job. I also found the office staff to be responsive and easy to reach. I would highly recommend them. Thank you for a job well done.
I was completely impressed with their professionalism and customer services. Their team is not only friendly but also highly skilled. Merli always takes the time to answer all my questions I may have, and provides me with all the information of the remediation process with details.
SERVPRO of Santa Monica was quick and responsive. Anton made me feel comfortable throughout the whole process of remediation. I will be referring SERVPRO to my family/friends.
We would never have thought to look for mold under the floor tiles, but your technician clearly had experience with this sort of thing. Watching them work it could have made a real mess if they didn't know what they were doing, but they did a fine job and it's good to know the problem is cleared up once and for all.
Very professional, arrived on time and did what they were supposed to do. Very courteous, fast and efficient.
Victor was awesome! He really took care of us!
They do a great job and work extremely hard as a team to get the job done as quickly and efficiently as possible.
SERVPRO did an outstanding job. Pablo knows everything and explains what he needs to do. I am so very happy with the personnel.
I had no idea who to call about mold, but our insurance company recommended SERVPRO, and they did a wonderful job. It was a nasty problem but they made it look easy to fix. True professionals!
Julio from SERVPRO did a wonderful job. He was professional at every level, arrived on time, communicated clearly and did an excellent job. I also found the office staff to be responsive and easy to reach. I would highly recommend them. Thank you for a job well done.
I was completely impressed with their professionalism and customer services. Their team is not only friendly but also highly skilled. Merli always takes the time to answer all my questions I may have, and provides me with all the information of the remediation process with details.
SERVPRO of Santa Monica was quick and responsive. Anton made me feel comfortable throughout the whole process of remediation. I will be referring SERVPRO to my family/friends.
We would never have thought to look for mold under the floor tiles, but your technician clearly had experience with this sort of thing. Watching them work it could have made a real mess if they didn't know what they were doing, but they did a fine job and it's good to know the problem is cleared up once and for all.
Very professional, arrived on time and did what they were supposed to do. Very courteous, fast and efficient.
Victor was awesome! He really took care of us!
They do a great job and work extremely hard as a team to get the job done as quickly and efficiently as possible.
About Us
At SERVPRO of Santa Monica/Venice Beach, we understand how overwhelming fire, water, or storm damage can be. That’s why we’re available 24/7, every day of the year, to provide immediate assistance and help reduce the impact on your life. Our goal is simple: to restore your property as quickly as possible and make it “Like it never even happened.”
We specialize in cleanup and restoration for both residential and commercial properties, handling everything from water and fire damage to mold infestations and storm impacts. No matter the type or size of the damage, SERVPRO of Santa Monica/Venice Beach is ready to help.
Our team is highly trained in property damage restoration, with ongoing education at SERVPRO’s corporate training center and certification from the IICRC, an industry leader in restoration standards. This means you can trust our staff to bring the latest expertise and techniques to every job. And with access to SERVPRO’s nationwide network of franchises, we can tackle even the largest restoration projects.
If you need reliable, professional restoration services, call SERVPRO of Santa Monica/Venice Beach today. We’re here to help you recover and restore your property with the care and expertise you deserve.
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