Derrick is very knowledgeable, he explained the condition to me and educated me everything about mold. He is really professional!

We were out of the country when the person watching our house told us we had a massive water leak.  By the time we got home. Our wood floor carpet, walls, and cabinets had sustained significant water damage.  We contacted our insurance provider and they gave us referrals for plumbers and water abatement companies.  I didn't like the way things were going and it was a pain to coordinate with the various companies.  

I decided to check out SERVPRO of San Gabriel to see if they could help us.  That was the best decision I made.  Eric came out the next day to assess the damage and outlined his plan to remove, repair, and restore our home.  He took charge of the whole job. I fired the companies that were referred by the insurance company.  Eric's plumber came in and identified the sewer backup that caused the problem.

Eric's crew moved in and set up boundaries to contain mold and asbestos. His team then began the drying out phase.  The set up was thorough and efficient.   We had to be out of town several times during the repair.  Eric's crew worked around our schedule with maximum efficiency.  

When it was time to repair the damaged walls and cabinets he brought in a wonderful carpenter who specialized in cabinet restoration.  Our home is now fully restored and our cabinets look good as new.  

Eric's competent and professional planning and supervision of the entire job was a God-send.  For peace of mind and competent service, call Eric at SERVPRO of San Gabriel!

"After contacting a local plummer to fix a leak in my house. Shortly after I noticed a strong odor of mold and decay. After my google search I discovered that SERVPRO of San Gabriel specializes in these type of issue. I then reached out and scheduled an inspection. Eric came out and discovered massive mold growth along my staircase. He immediately returned with his crew and started containment and clean up of the affected areas. I would recommend SERVPRO San Gabriel without hesitation. " Victor H

Derrick was very polite, on time, informative, and helpful.  He was able to come out the same day that I called them with my issue. He took the time to explain to me the process and answered any questions I had. Very professional and very glad I contacted them with my water issue.

"Derrick saved me money!  I noticed a strong moldy odor in my master bathroom. The plumber we hired said that we needed to remove the shower and the cost was going to be several thousand dollars.. Derrick discovered the leak came from my sink, it was an easy fix and his honest response saved my family the unnecessary expense of removing my entire shower. Thank you SERVPRO!" Hubert C.

Both Victor and Cisco are very friendly. Their performance is very professional.

I couldn't be happier with finding SERVPRO San Gabriel. 

I had Derrick, Cisco and Danny addressing the mold issues in my home.  They were professional and pleasant to be around.  I was present for a lot of the work being done and appreciated the extra care in ensuring my property and belongings were undamaged.  

My neighbor who concurrently had flooding issues was impressed with the work they did in his place too.

For the build back I went with a general contractor as I needed multiple permits for all the structural modifications to my property BUT I did enlist the help of the owner to install the wood flooring that was water damaged.  

He ended up sending Jinghong and Lin to do the wood installation in my living room, kitchen, bathroom, and closet.

The installation looks amazing. I really appreciate the attention to detail- whether it was filling in gaps or marking where the preexisting hole was in the powder room to help the toilet installers. 

Once the flooring was completed they covered it with paper and plastic sheeting to protect it.  There was no mess left at the end of the workday (both indoors or outdoors) and they were both very respectful and courteous (even offering to help with luggage).

Between the mold remediation/demo crew and the flooring guys, Eric and his team have made their part in this tiring remodel process completely effortless.

Highly recommended!

Employees are worrying about mold issue, and Derrick explained to ever concern of the workers. Great job SERVPRO!

They remediated my mold issue within ONE day! Professional!

Derrick is very knowledgeable, he explained the condition to me and educated me everything about mold. He is really professional!

We were out of the country when the person watching our house told us we had a massive water leak.  By the time we got home. Our wood floor carpet, walls, and cabinets had sustained significant water damage.  We contacted our insurance provider and they gave us referrals for plumbers and water abatement companies.  I didn't like the way things were going and it was a pain to coordinate with the various companies.  

I decided to check out SERVPRO of San Gabriel to see if they could help us.  That was the best decision I made.  Eric came out the next day to assess the damage and outlined his plan to remove, repair, and restore our home.  He took charge of the whole job. I fired the companies that were referred by the insurance company.  Eric's plumber came in and identified the sewer backup that caused the problem.

Eric's crew moved in and set up boundaries to contain mold and asbestos. His team then began the drying out phase.  The set up was thorough and efficient.   We had to be out of town several times during the repair.  Eric's crew worked around our schedule with maximum efficiency.  

When it was time to repair the damaged walls and cabinets he brought in a wonderful carpenter who specialized in cabinet restoration.  Our home is now fully restored and our cabinets look good as new.  

Eric's competent and professional planning and supervision of the entire job was a God-send.  For peace of mind and competent service, call Eric at SERVPRO of San Gabriel!