servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
Late on a Sunday afternoon my downstairs was flooded with water and raw sewage from an apparent blockage in the city sewer system. Within one hour of calling Scott Tomsey at SERVPRO of Coronado/San Diego Bay SW he and his team were already at work removing all water and contaminates and rescuing my property from further damage. Their quick response and action allowed me to stay in my home while repairs are being made to restore my property to its previous condition, which would not have been possible without their timely response and hard work on a Sunday night.
"Scott's team was amazing! Very professional and kind. You feel you are dealing with friends. They checked my ceiling and gave me an estimate, and started promptly the next day. They realized I had cancer and they provided a HEPA device to suck all the dust and odors and they did not want to charge me for that. They came 2 days later and removed all the equipment and left everything as clean as a whistle. The team was very engaging and explaining step by step all that they did. I was very impressed with their attitude and professionalism. I would use them for any future projects and would 150% recommend them to any friend or relative."
"Johnny with SERVPRO is so honest and genuine! He responded to my inquiry quickly and went above and beyond with advice for a friend of mine that has been dealing with water damage and an unresponsive landlord. I would recommend SERVPRO to anyone experiencing water damage or with restoration needs."
It's very rare for me to write a review, but when I encounter the outstanding service that I received from Scott and his team at SERVPRO, I feel that it warrants the time.
My upstairs neighbor had a water leak, which ended up coming through my ceiling, damaging my drywall and soaking the wood frame. I had no idea what steps needed to be taken or where to begin. Both my insurance agent and my neighbors highly recommended SERVPRO, and I can see why. They not only walked me through the entire process, exceeding their services, they also helped me to arrange for the drywall and painting. Their service was impeccable, they always gave a very tight window of when they would show up, and were never late. They were quick, friendly, clean, officiant, they listened to me and were extremely reassuring. I give them a solid 10!
"Awesome response. We had a water heater that leaked, went unnoticed until the laminate flooring started bubbling up. SERVPRO came in and removed all the affected pieces and dried it up asap. Definitely will use them again."
The team worked efficiently and cleanly. The management team was incredibly insightful and provided excellent communications.
Thank you SERVPRO! Getting a call that one of our rentals was two inches under water was not something we looked forward to but knowing one call to SERVPRO would help us get this mess under control. Sure enough, they showed up and from beginning to end we had excellent and professional service. They dealt with insurance company, demolition, repair, keeping us informed every step of the way. We hope not to need their services again, but if we do, they definitely are out go to! Thank you for the awesome job y'all did!
HIGHLY HIGHLY RECOMMEND! SERVPRO of Coronado responded to my call on Friday evening and was at my house within an hour after an unforeseen leak occurred in my second story master bedroom. On the initial call, we were advised what actions to take right away before they arrived. Once at our home, a survey or the area where the leak as well as adjacent walls and floors occurred, and a recommendation for a dry out was implemented. We were in very active touch via text throughout the weekend to monitor the progress and 2 additional visits occurred the following week to determine the progress. Ultimately a dry out was all we needed and SERVPRO's immediate response helped save us thousands of dollars as well as an insurance claim for damage. We were so impressed with their professionalism, customer service, expertise and response time. Of note, this same chapter of SERVPRO responded to another serious water damage issue that occurred in our prior home a couple of years ago, and I was equally impressed with their service. Will always use and recommend in the future if need be.
"I scheduled them to check an area of our kitchen for moisture. They showed up on time and they were informative and helpful. I would highly recommend them."
Late on a Sunday afternoon my downstairs was flooded with water and raw sewage from an apparent blockage in the city sewer system. Within one hour of calling Scott Tomsey at SERVPRO of Coronado/San Diego Bay SW he and his team were already at work removing all water and contaminates and rescuing my property from further damage. Their quick response and action allowed me to stay in my home while repairs are being made to restore my property to its previous condition, which would not have been possible without their timely response and hard work on a Sunday night.
"Scott's team was amazing! Very professional and kind. You feel you are dealing with friends. They checked my ceiling and gave me an estimate, and started promptly the next day. They realized I had cancer and they provided a HEPA device to suck all the dust and odors and they did not want to charge me for that. They came 2 days later and removed all the equipment and left everything as clean as a whistle. The team was very engaging and explaining step by step all that they did. I was very impressed with their attitude and professionalism. I would use them for any future projects and would 150% recommend them to any friend or relative."
"Johnny with SERVPRO is so honest and genuine! He responded to my inquiry quickly and went above and beyond with advice for a friend of mine that has been dealing with water damage and an unresponsive landlord. I would recommend SERVPRO to anyone experiencing water damage or with restoration needs."
It's very rare for me to write a review, but when I encounter the outstanding service that I received from Scott and his team at SERVPRO, I feel that it warrants the time.
My upstairs neighbor had a water leak, which ended up coming through my ceiling, damaging my drywall and soaking the wood frame. I had no idea what steps needed to be taken or where to begin. Both my insurance agent and my neighbors highly recommended SERVPRO, and I can see why. They not only walked me through the entire process, exceeding their services, they also helped me to arrange for the drywall and painting. Their service was impeccable, they always gave a very tight window of when they would show up, and were never late. They were quick, friendly, clean, officiant, they listened to me and were extremely reassuring. I give them a solid 10!
"Awesome response. We had a water heater that leaked, went unnoticed until the laminate flooring started bubbling up. SERVPRO came in and removed all the affected pieces and dried it up asap. Definitely will use them again."
The team worked efficiently and cleanly. The management team was incredibly insightful and provided excellent communications.
Thank you SERVPRO! Getting a call that one of our rentals was two inches under water was not something we looked forward to but knowing one call to SERVPRO would help us get this mess under control. Sure enough, they showed up and from beginning to end we had excellent and professional service. They dealt with insurance company, demolition, repair, keeping us informed every step of the way. We hope not to need their services again, but if we do, they definitely are out go to! Thank you for the awesome job y'all did!
HIGHLY HIGHLY RECOMMEND! SERVPRO of Coronado responded to my call on Friday evening and was at my house within an hour after an unforeseen leak occurred in my second story master bedroom. On the initial call, we were advised what actions to take right away before they arrived. Once at our home, a survey or the area where the leak as well as adjacent walls and floors occurred, and a recommendation for a dry out was implemented. We were in very active touch via text throughout the weekend to monitor the progress and 2 additional visits occurred the following week to determine the progress. Ultimately a dry out was all we needed and SERVPRO's immediate response helped save us thousands of dollars as well as an insurance claim for damage. We were so impressed with their professionalism, customer service, expertise and response time. Of note, this same chapter of SERVPRO responded to another serious water damage issue that occurred in our prior home a couple of years ago, and I was equally impressed with their service. Will always use and recommend in the future if need be.
"I scheduled them to check an area of our kitchen for moisture. They showed up on time and they were informative and helpful. I would highly recommend them."