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This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
I have used SERVPRO of Point Loma on multiple occasions and every time they have exceeded my expectations. I have worked with Michael Sprague and his professionalism and attention to detail is out of this world. He is very clean and keeps the area being worked on just as clean throughout the process. I would recommend SERVPRO for any water damage job in the future and hope Michael Sprague is the guy that you get! Thank you again SERVPRO!!
Andrew and Meghan are amazing business owners and put their absolute heart and soul into the work that they do. ..... SERVPRO Point Loma is a dedicated team of trained professionals that are acutely aware of how they are perceived. They have the certifications, experience and customer service know-how to handle whatever disaster needs to be fixed up. I have used these guys for years for a variety of projects throughout San Diego and have always kept coming back to them. A++.
If you've ever had water or mold damage in your home, it sucks. It's stressful and that portion of your home will be out of commission for a while. In my case, I had to displace some tenants in their rental. Meghan came through and put my mind and the tenants' minds at ease before the work started. She was straight with us on what damage there was and gave me an accurate range of what it would cost. (It ended up coming in on the low end). Their crew did a great job on a short timeline in this tense situation we have going with Covid. Took all sanitary precautions and great communication throughout. She also lined up the reconstruction to come in and complete the job right after they were done. Highly recommend Meghan and Andrew. Will probably have to use them again down the road.
Megan and Andrew came out to inspect my place on Good Friday.
One contractor before quoted $25k to "fix the problem". Another wanted to install a $7k vapor barrier system.
After doing a thorough inspection with a high quality moisture meter Megan and Andrew (owners of the company) said the increased moisture is solely due to the rain and my issue is an exterior irrigation issue and anything SERVPRO did would not solve the problem and I did not need a crawl space dehumidifier system.
Bottom line, they could have easily told me the mold I had was toxic and sold me on an expensive restoration plan but against their best interest they did not. For that reason, I am very grateful.
NOTE: (make sure the GC or whomever is looking at your place has a high quality meter - REASON: the cheap ones will give off incorrect readings. The one I bought at home depot said my entire house had excessive moisture).
I had such a positive experience working with Meghan and Andrew! My apartment had a flood and I was completely overwhelmed! I was referred to SERVPRO Point Loma by a friend and I'm so glad I trusted her! I spoke with Meghan and she took all my stress away! Assisted me with my claim and did a wonderful job! Couldn't have asked for a better experience! Thank you!!
SERVPRO of Point Loma owners Megan and Andrew are a great company to work with. Wonderful work ethic and friendly to work with who have it out for your best interest.
Meghan and her crew were prompt and communicative. They were polite and professional. I'm very happy with the work they performed for me.
Our toilet leaked this morning and having had water damage in the past, I wanted any possible damage assessed and taken care of immediately. We spoke to Mike on the phone and he was kind and profession. He came out to our home quickly and we were grateful that when he arrived he was masked, wearing gloves and a face shield!! He assessed all and we lucked out that we didn't sustain any major water damage. If you're looking for a professional, honest and ethical water restoration company- I highly recommend Point Loma SERVPRO. Thanks again, Mike. You were amazing.
Have been working with Meghan and her team for over 10 years and they have always been excellent on handling claims and quality of work all while getting the jobs done fast. I suggest them 100%! A+
I have used SERVPRO of Point Loma on multiple occasions and every time they have exceeded my expectations. I have worked with Michael Sprague and his professionalism and attention to detail is out of this world. He is very clean and keeps the area being worked on just as clean throughout the process. I would recommend SERVPRO for any water damage job in the future and hope Michael Sprague is the guy that you get! Thank you again SERVPRO!!
Andrew and Meghan are amazing business owners and put their absolute heart and soul into the work that they do. ..... SERVPRO Point Loma is a dedicated team of trained professionals that are acutely aware of how they are perceived. They have the certifications, experience and customer service know-how to handle whatever disaster needs to be fixed up. I have used these guys for years for a variety of projects throughout San Diego and have always kept coming back to them. A++.
If you've ever had water or mold damage in your home, it sucks. It's stressful and that portion of your home will be out of commission for a while. In my case, I had to displace some tenants in their rental. Meghan came through and put my mind and the tenants' minds at ease before the work started. She was straight with us on what damage there was and gave me an accurate range of what it would cost. (It ended up coming in on the low end). Their crew did a great job on a short timeline in this tense situation we have going with Covid. Took all sanitary precautions and great communication throughout. She also lined up the reconstruction to come in and complete the job right after they were done. Highly recommend Meghan and Andrew. Will probably have to use them again down the road.
Megan and Andrew came out to inspect my place on Good Friday.
One contractor before quoted $25k to "fix the problem". Another wanted to install a $7k vapor barrier system.
After doing a thorough inspection with a high quality moisture meter Megan and Andrew (owners of the company) said the increased moisture is solely due to the rain and my issue is an exterior irrigation issue and anything SERVPRO did would not solve the problem and I did not need a crawl space dehumidifier system.
Bottom line, they could have easily told me the mold I had was toxic and sold me on an expensive restoration plan but against their best interest they did not. For that reason, I am very grateful.
NOTE: (make sure the GC or whomever is looking at your place has a high quality meter - REASON: the cheap ones will give off incorrect readings. The one I bought at home depot said my entire house had excessive moisture).
I had such a positive experience working with Meghan and Andrew! My apartment had a flood and I was completely overwhelmed! I was referred to SERVPRO Point Loma by a friend and I'm so glad I trusted her! I spoke with Meghan and she took all my stress away! Assisted me with my claim and did a wonderful job! Couldn't have asked for a better experience! Thank you!!
SERVPRO of Point Loma owners Megan and Andrew are a great company to work with. Wonderful work ethic and friendly to work with who have it out for your best interest.
Meghan and her crew were prompt and communicative. They were polite and professional. I'm very happy with the work they performed for me.
Our toilet leaked this morning and having had water damage in the past, I wanted any possible damage assessed and taken care of immediately. We spoke to Mike on the phone and he was kind and profession. He came out to our home quickly and we were grateful that when he arrived he was masked, wearing gloves and a face shield!! He assessed all and we lucked out that we didn't sustain any major water damage. If you're looking for a professional, honest and ethical water restoration company- I highly recommend Point Loma SERVPRO. Thanks again, Mike. You were amazing.
Have been working with Meghan and her team for over 10 years and they have always been excellent on handling claims and quality of work all while getting the jobs done fast. I suggest them 100%! A+