The SERVPRO technicians were polite, respectful, and professional. They asked me for permission before moving my furniture and personal items so they can properly inspect areas impacted by water damage. I can't assess how competitive SERVPRO is in terms of pricing since the billing went through my insurance company, but in terms of the crew and their professionalism, they get my thumbs up.

Everyone did a great job! The SERVPRO team came out within one hour and cleaned up a major toilet leak.

There was a some details that were hard for me to learn. Everyone was very patient answering my questions and talking me through the necessary info.

Dear SERVPRO Of Pasadena North,

I would like to share my appreciation with you and your staff for the wonderful job they did in assisting me through the water damage I experienced.

My water damage occurred in February 20th of 2019 and you guys were able to get my home back to normal within 2 months. You did the water mitigation and repairs on my home and I was very happy how everything came out. Your crew is very professional and I appreciate how they took the problem out of my hands.

If this type of loss ever occurred to my family or friends I would have no problem recommending them to use your company. I always appreciate great customer service.

Thank You

We had water damage to our kitchen in October and our insurance company referred us to SERVPRO of Arcadia for performing the remediation service.  When I called SERVPRO in the evening, Anthony answered the phone promptly and sent a crew of people to initiate the remediation process immediately.  Their employees were very professional, efficient and careful in handling the remediation work.  The work area was very clean after all the equipment were set up and workers were very respectful of our home, they explained what they were going to do and made sure that all questions were answered until we were satisfied.  After the drying process was finished, all the equipment was removed promptly.  All work performed was supervised and I was very happy that there's always a management person to maintain quality control.  I will definitely recommend SERVPRO's service.

Can I start off by saying wow! the service I received was by far the quietest and most helpful. The respond time was great many other places I called just simply turned me down , not this team. For the short notice that they had they were able to send out a team and cleaned out the office area . They removed all the water that had leaked over the weekend. I cant leave out the fact that they worked diligently and to be honest I didn't see them take a break. Very understanding to the urgency that I was showing , the office was only down for a few hours thanks to this team  my boss was happy and so was I. The only thing I regret was not calling them first!

Everyone did a great job!

They did a great job, and they worked very well as a team. I was impressed with that. They all seemed to care about doing a good job. 

Im very impressed with Tony. He tried to save my marble back splash and minimized opening the wall as well. Thank you & your employees they were very professional.

The SERVPRO technicians were polite, respectful, and professional. They asked me for permission before moving my furniture and personal items so they can properly inspect areas impacted by water damage. I can't assess how competitive SERVPRO is in terms of pricing since the billing went through my insurance company, but in terms of the crew and their professionalism, they get my thumbs up.

Everyone did a great job! The SERVPRO team came out within one hour and cleaned up a major toilet leak.