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Specialty Cleaningservpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
I had a sewage back up and SERVPRO was here right away to help. I’ve never dealt with water damage before, but they walked me through the process and their communication was great. They not only helped with the clean-up but also helped with the repairs after the clean-up! One stop shop, highly recommend!!
5 Stars via Google Review
This company was my HERO, or I should say Shane Shahidi is the Hero. I have never in my life experienced such a helpful individual that went above and beyond.
When our rental incurred damages from upstairs neighbor's toilet leak. My biggest mistake was initially trusting on my neighbor and their contractor who was delaying my repair process. When I talked to the neighbor restoration company, they were just talking about estimate and how soon I can pay them. I came back home stressed out and couldn't sleep that night. Early morning I called my couple of my contractor friends, they both told me call SERVPRO. I called SERVPRO 7am and Shane Shahidi met me at our rental in less than hour. He looked around and calmly told me when they can start. In few minute my stress level from 15 became 1. I couldn't believe how He made the processes so simple and easy. I couldn't be more grateful. SERVPRO crew were nothing short of exceptional.
They really went above and beyond for me. Shane was incredibly responsive throughout the whole process. As a younger women homeowner, I sometimes feel taken advantage of by contractors but that was not the case with SERVPRO.I felt he is one of my family member. Water damage to your home is a time sensitive, stressful situation so don't waste time with other companies. SERVPRO will do right by you, giving you quality work AND quality customer service.
SERVPRO came when we needed them and were very efficient and helpful. Monique was always available when I needed to speak to her or text. They were very understanding of a stressful situation and helped out however they could. Hopefully, it will be many many years before I need their services again but if I do, they are my go to company.
5 Stars via Yelp
I have an old friend who told me he had a severe case of the mold cheese. So, what did I do? I called SERVPRO for my good old pal, sent them out, and took care of that mc, stat!
5 Stars via Google Review
5 Stars Via Yelp
SERVPRO of Palos Verdes is amazing. Very professional and helpful. Answered all my questions and went step by step through the entire process of how to proceed with water damage.
SERVPRO of Palos Verdes "is a lifesaver". On Christmas Day the cleanout, [the pipe that transports the water from the house to the sewer,] because of roots, backed up and flooded the downstairs bathroom, hallway (wood floors) and contiguous (carpeted) office ... we dried up with bath towels as much as we could.
After "walking" down the Yelp road, I called them and they came within 2 hours ... analyzed the wetness of the walls and flooring with a handheld instrument and determined that there was water underneath the wood floor [yikes] and the carpet ... I wanted to "dodge" making an insurance claim ... but SERVPRO said that if the water backed came from the cleanout, it was contaminated and the flooring and wet portions of the walls had to be replaced ...
We were lucky ... ["Doc"] Henry from SERVPRO was assigned and he was GREAT ... nice, knowledgeable, patient, and has a good sense of humor ... he knew what to do and explained what he was going to do and why it needed to be done ... over several days he helped us to start the repairs ...
SERVPRO, I hope I never need them again ... but ... is comforting to know there is a responsible company who can help the homeowner with these issues ...
I "luv" 'em
5 Stars via Yelp
Review for SERVPRO of Palos Verdes via Yelp
Provided: 5 STARS *****
Testimonial: "SERVPRO came to our condo when we had an unexpected water leak and there was water everywhere. From arrival they knew just what to do and got right to work. They were there the first night from about 5 pm to after 11 pm soaking up the water and setting up fans. Amazingly after about a week they were able to get the walls dried and saved us from expensive demolition. We feel fortunate they were the company we called and highly recommend them."
Emily C.- San Pedro, California
Testimonial Via Facebook
SERVPRO crew and the service that they provided was outstanding. I had my washing machine overflow and they were fast to come over and help. My floors were dried speedy and would recommend SERVPRO of Palos Verdes highly.
Testimonial: E.C.
Had a wonderful experience with them. They were efficient, most professional and cleaned up after themselves.
I had a sewage back up and SERVPRO was here right away to help. I’ve never dealt with water damage before, but they walked me through the process and their communication was great. They not only helped with the clean-up but also helped with the repairs after the clean-up! One stop shop, highly recommend!!
5 Stars via Google Review
This company was my HERO, or I should say Shane Shahidi is the Hero. I have never in my life experienced such a helpful individual that went above and beyond.
When our rental incurred damages from upstairs neighbor's toilet leak. My biggest mistake was initially trusting on my neighbor and their contractor who was delaying my repair process. When I talked to the neighbor restoration company, they were just talking about estimate and how soon I can pay them. I came back home stressed out and couldn't sleep that night. Early morning I called my couple of my contractor friends, they both told me call SERVPRO. I called SERVPRO 7am and Shane Shahidi met me at our rental in less than hour. He looked around and calmly told me when they can start. In few minute my stress level from 15 became 1. I couldn't believe how He made the processes so simple and easy. I couldn't be more grateful. SERVPRO crew were nothing short of exceptional.
They really went above and beyond for me. Shane was incredibly responsive throughout the whole process. As a younger women homeowner, I sometimes feel taken advantage of by contractors but that was not the case with SERVPRO.I felt he is one of my family member. Water damage to your home is a time sensitive, stressful situation so don't waste time with other companies. SERVPRO will do right by you, giving you quality work AND quality customer service.
SERVPRO came when we needed them and were very efficient and helpful. Monique was always available when I needed to speak to her or text. They were very understanding of a stressful situation and helped out however they could. Hopefully, it will be many many years before I need their services again but if I do, they are my go to company.
5 Stars via Yelp
I have an old friend who told me he had a severe case of the mold cheese. So, what did I do? I called SERVPRO for my good old pal, sent them out, and took care of that mc, stat!
5 Stars via Google Review
5 Stars Via Yelp
SERVPRO of Palos Verdes is amazing. Very professional and helpful. Answered all my questions and went step by step through the entire process of how to proceed with water damage.
SERVPRO of Palos Verdes "is a lifesaver". On Christmas Day the cleanout, [the pipe that transports the water from the house to the sewer,] because of roots, backed up and flooded the downstairs bathroom, hallway (wood floors) and contiguous (carpeted) office ... we dried up with bath towels as much as we could.
After "walking" down the Yelp road, I called them and they came within 2 hours ... analyzed the wetness of the walls and flooring with a handheld instrument and determined that there was water underneath the wood floor [yikes] and the carpet ... I wanted to "dodge" making an insurance claim ... but SERVPRO said that if the water backed came from the cleanout, it was contaminated and the flooring and wet portions of the walls had to be replaced ...
We were lucky ... ["Doc"] Henry from SERVPRO was assigned and he was GREAT ... nice, knowledgeable, patient, and has a good sense of humor ... he knew what to do and explained what he was going to do and why it needed to be done ... over several days he helped us to start the repairs ...
SERVPRO, I hope I never need them again ... but ... is comforting to know there is a responsible company who can help the homeowner with these issues ...
I "luv" 'em
5 Stars via Yelp
Review for SERVPRO of Palos Verdes via Yelp
Provided: 5 STARS *****
Testimonial: "SERVPRO came to our condo when we had an unexpected water leak and there was water everywhere. From arrival they knew just what to do and got right to work. They were there the first night from about 5 pm to after 11 pm soaking up the water and setting up fans. Amazingly after about a week they were able to get the walls dried and saved us from expensive demolition. We feel fortunate they were the company we called and highly recommend them."
Emily C.- San Pedro, California
Testimonial Via Facebook
SERVPRO crew and the service that they provided was outstanding. I had my washing machine overflow and they were fast to come over and help. My floors were dried speedy and would recommend SERVPRO of Palos Verdes highly.
Testimonial: E.C.
Had a wonderful experience with them. They were efficient, most professional and cleaned up after themselves.