Meet Our Team
Here to Help® 24/7.
SERVPRO of Otay Mesa / San Ysidro
Ben
Ben is one of the founders of the company and oversees all aspects of SERVPRO of San Diego City SW including office operations, marketing, rebuild/construction. He also oversees all large commercial water, fire and mold losses. In his free time he enjoys spending time with his wife and two sons, and playing/watching soccer. Reach Ben at ben.sussman@SERVPROsdcity.com
Jordan
Jordan is one of the founders of the company and oversees all field operations and quality management for SERVPRO of San Diego City SW. In his free time, he enjoys going to the beach, traveling when time allows, and spending time with his family. Email Jordan at Jordan.Katz@SERVPROsdcity.com
Lisa
Lisa has been with SERVPRO of San Diego City SW in spirit from the beginning (as Ben's sidekick/wife), but officially since 2017. She manages our marketing efforts and community outreach efforts. She loves meeting people and building relationships, and strives to make every customer happy! Fun fact about Lisa: she's been to over 30 countries, and counting! Next on her bucket list is Iceland. In her spare time you can find her with Ben and their two precious sons, or at a yoga or pilates class. Contact Lisa at lisa.sussman@SERVPROsdcity.com
Tawny
Tawny is our incredible Office Manager. Without her, we'd be lost! She joined the team shortly after we opened, and is there to help with anything and everything. In her free time, she enjoys exploring beautiful San Diego with her three daughters. Email Tawny at tawny.hinkley@SERVPROsdcity.com
Tara
Tara is our wonderful Account Manager!
Sergio
Sergio is a member of our Demo Team!
Sam
Sam is one of our Contents Techs here at SERVPRO of Otay Mesa/San Ysidro
Rachel
Rachel works in our Accounts Payable and Receivable department!
Miguel
Miguel is the manager of our Demo team!
Lupe
Lupe is our mold damage specialist!
Josh
Josh is our Director of Operations!
Jose H
Jose H is another one of our Demo Team members!
Jose C
Jose C also works on our Demo Team!
Frank
Frank is yet another valuable member of our Demo Team!
Francisco
Last but certainly not least from our Demo Team is Francisco!
Ever
Ever is the Crew Chief here at SERVPRO of Otay Mesa/San Ysidro and he keeps everything running!
Eric
Eric is the Director of Production here!
Elia
Elia is our Job File Coordinator here at SERVPRO of Otay Mesa/San Ysidro!
Edgar
Edgar is another one of our Crew Chiefs!
David
David is a Contents Tech here!
Dave
Dave is the Warehouse Manager at our facility!
Brenda
Brenda is another wonderful Contents Tech we have here!
Angie
Angie is also a member of our Contents Tech crew!
Amy
This is our Job File Coordinator, Amy!
Aaron
Aaron is our Recon Manager at SERVPRO of Otay Mesa/San Ysidro.
What our
customers are saying
There was a fire sprinkler break at my office that caused water to go everywhere across three floors. SERVPRO of Otay Mesa was able to come out and begin drying everything up within an hour. They helped to dry out everything including our computers and helped us to get back on our feet and operational.
Super professional and very helpful. I asked them for a couple of favors and they were very accommodating. It was a great help to have this level of service at such a critical time.
Quick response and excellent service. We had a listing that was affected by a water main break. The owner was off-site at the time. Tanya was quick to meet me at the property and walk us through the process. As soon as the Owner gave the green light, Jordan was on-site to begin the remediation process. They kept us informed the entire time. Very impressed with the professionalism of the entire crew, their care of the building, and of our client.
After a huge storm surge our home had flooding and we were very distraught. We were able to get great help and they helped to clean everything up and did a great job!
We had an amazing experience with SERVPRO! After our neighbor one floor above left their hot water running for two hours, we had a massive amount of damage.
SERVPRO came over immediately at 8 pm, assessed the damage and started dry out and demo that night.
SERVPRO of San Diego City began the rebuild immediately; they stayed on budget, on task and completed the work on time. Lisa and Ben provided professional service that inspired trust and confidence in their work. They never cut corners and replaced all the fixtures with the same quality or better.
Throughout this water trauma, I even feel like I developed a professional friendship with them, their service was so caring and personal. I would highly recommend them for any type of repair. They are our go-to people from now on!!
Excellent. Cleaned our carpets and moved all the annoying furniture items out of the way, replaced them exactly where they were. Didn't get the tough, massive coffee stain on the first try, came back out a second time for no additional charge and took care of it. High recommended, friendly and professional team!! Thanks guys!
After a few months of having a musty smell in our home, we called out SERVPRO to inspect our home and see what the problem is. They found water intrusion that had caused mold to grow and that is what we had been smelling for a while. They were able to work quickly and mitigate the problem.
We have had several issues throughout the years in our home and there is no one else we would trust to clean up after the messes.
Cleaned our home. Highly recommended, friendly and professional team!
There was a fire sprinkler break at my office that caused water to go everywhere across three floors. SERVPRO of Otay Mesa was able to come out and begin drying everything up within an hour. They helped to dry out everything including our computers and helped us to get back on our feet and operational.
Super professional and very helpful. I asked them for a couple of favors and they were very accommodating. It was a great help to have this level of service at such a critical time.
Quick response and excellent service. We had a listing that was affected by a water main break. The owner was off-site at the time. Tanya was quick to meet me at the property and walk us through the process. As soon as the Owner gave the green light, Jordan was on-site to begin the remediation process. They kept us informed the entire time. Very impressed with the professionalism of the entire crew, their care of the building, and of our client.
After a huge storm surge our home had flooding and we were very distraught. We were able to get great help and they helped to clean everything up and did a great job!
We had an amazing experience with SERVPRO! After our neighbor one floor above left their hot water running for two hours, we had a massive amount of damage.
SERVPRO came over immediately at 8 pm, assessed the damage and started dry out and demo that night.
SERVPRO of San Diego City began the rebuild immediately; they stayed on budget, on task and completed the work on time. Lisa and Ben provided professional service that inspired trust and confidence in their work. They never cut corners and replaced all the fixtures with the same quality or better.
Throughout this water trauma, I even feel like I developed a professional friendship with them, their service was so caring and personal. I would highly recommend them for any type of repair. They are our go-to people from now on!!
Excellent. Cleaned our carpets and moved all the annoying furniture items out of the way, replaced them exactly where they were. Didn't get the tough, massive coffee stain on the first try, came back out a second time for no additional charge and took care of it. High recommended, friendly and professional team!! Thanks guys!
After a few months of having a musty smell in our home, we called out SERVPRO to inspect our home and see what the problem is. They found water intrusion that had caused mold to grow and that is what we had been smelling for a while. They were able to work quickly and mitigate the problem.
We have had several issues throughout the years in our home and there is no one else we would trust to clean up after the messes.
Cleaned our home. Highly recommended, friendly and professional team!
About Us
SERVPRO of Otay Mesa/ San Ysidro
Danos Por Agua y Fuego- Nosotros Podemos Ayudar
SERVPRO of Otay Mesa/San Ysidro understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Otay Mesa/San Ysidro can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Otay Mesa/San Ysidro.
If you would like to schedule service for your home or business, please call today! 619-439-2407
Hablamos Espanol
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