Meet Our Team
Here to Help® 24/7.
SERVPRO of Northwest Ventura County
Casey McGowan
Casey McGowan is the Operations Manager at SERVPRO of Northwest Ventura County. Casey's family has been with SERVPRO for over 28 years (her parents sold us our first franchise!). She has been with SERVPRO industries for 15 years. Casey has extensive knowledge of SERVPRO as a whole. She is a great asset to our team.
Omar Mata
Omar is our Production Manager at SERVPRO of Northwest Ventura County. He has several years of experience in construction and management. He is IICRC certified for Water Removal, Applied Structural Drying, Mold Remediation, and as a Carpet Cleaning Technician. Omar is a great asset to our team.
Gladys Barrera
Gladys is our Office Manager at SERVPRO of Northwest Ventura County. She has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training also emphasizes listening skills, customer service, and exceeding our customers’ expectations. She is a great asset to our team.
Jazmine Soriano
Jazmine is somewhat new to the SERVPRO organization but has been a huge help in our office. She keeps our projects on track and is excellent with communication and follow through. We are happy to have Jazmine join our team and excited to see her growth in our business!
Carlos Ramirez
Carlos Ramirez is our Crew Chief at SERVPRO of Northwest Ventura County. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, and Carpet Cleaning Technician. Carlos is a great asset to our team and we are lucky to have him.
Manuel Flores
Manuel is a Crew Chief at SERVPRO of Northwest Ventura County. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, and Carpet Cleaning Technician. He is a great asset to our SERVPRO team.
Harley Ramirez
Harley is a Production Technician at SERVPRO of Northwest Ventura County. We are proud to have Harley join our SERVPRO family! He brings a lot to the table and works hard to get the job done.
What our
customers are saying
I wanted to thank your team for responding so quickly last Saturday. We had just closed escrow on our house and the first day we had water damage. SERVPRO showed up within an hour and really put us at ease. You guys started addressing the issues right away. Most importantly you were kind and professional. I cannot tell you how pleased I am
SERVPRO makes you feel valued and safe in the knowledge that you are being taken care of.
I have become aware of SERVPRO over the past several years and would suggest them as a solution to all of your restoration needs. In times of need yes, you need a crew that will step in and clean up the mess.
SERVPRO made a horrible situation, a little more tolerable. When you require a service like this come to your home, you are already feeling the stress of the situation and the potential of displacement and financial commitment, but add the current heat wave and COVID-19 concerns, I was really feeling the pressure. I had a leak from my air conditioning system and it had poured through my kitchen ceiling and the ceiling can lights. As a single mom that just started teaching virtually the day this happened, as well as my kids starting virtual school the same day also, I was at my breaking point. But when Jason Hulette and James Meza arrived the same day to assess the damage, I felt a huge relief. They were professional, organized, and knowledgeable. They needed to complete testing and position drying machinery in my home, but they used plastic and easily removable tape to seal off the area. Michelle, from their main office, called me daily to check on things and to schedule the next appointment around my availability. From the office staff, to the technicians, I felt like I wasn’t in this alone, and for that I appreciate their professionalism, their punctuality, and commitment to seeing the job through to the end. SERVPRO will most definitely have my business again, if I unfortunately need it. On a side note, Jason and James were very kind to my dogs. This made me feel at ease too. Jennie
My insurance company was tough to deal with. SERVPRO staff were very good. Thank You
Juan and Efrain were really great. Very Helpful and polite.
SERVPRO was very polite and accommodating!
I must say that I'm blown away by the service and work I've received. Within hours of my incident, they were there, assessed and started the work! I am very grateful for SERVPRO and their team! They have made my disaster into something that's so much better than I ever thought it could be. I'm telling everyone I know about them.
Thank you SERVPRO!
Having SERVPRO be a local company sure helps when our main office is over an hour away. Thanks guys!
I wanted to thank your team for responding so quickly last Saturday. We had just closed escrow on our house and the first day we had water damage. SERVPRO showed up within an hour and really put us at ease. You guys started addressing the issues right away. Most importantly you were kind and professional. I cannot tell you how pleased I am
SERVPRO makes you feel valued and safe in the knowledge that you are being taken care of.
I have become aware of SERVPRO over the past several years and would suggest them as a solution to all of your restoration needs. In times of need yes, you need a crew that will step in and clean up the mess.
SERVPRO made a horrible situation, a little more tolerable. When you require a service like this come to your home, you are already feeling the stress of the situation and the potential of displacement and financial commitment, but add the current heat wave and COVID-19 concerns, I was really feeling the pressure. I had a leak from my air conditioning system and it had poured through my kitchen ceiling and the ceiling can lights. As a single mom that just started teaching virtually the day this happened, as well as my kids starting virtual school the same day also, I was at my breaking point. But when Jason Hulette and James Meza arrived the same day to assess the damage, I felt a huge relief. They were professional, organized, and knowledgeable. They needed to complete testing and position drying machinery in my home, but they used plastic and easily removable tape to seal off the area. Michelle, from their main office, called me daily to check on things and to schedule the next appointment around my availability. From the office staff, to the technicians, I felt like I wasn’t in this alone, and for that I appreciate their professionalism, their punctuality, and commitment to seeing the job through to the end. SERVPRO will most definitely have my business again, if I unfortunately need it. On a side note, Jason and James were very kind to my dogs. This made me feel at ease too. Jennie
My insurance company was tough to deal with. SERVPRO staff were very good. Thank You
Juan and Efrain were really great. Very Helpful and polite.
SERVPRO was very polite and accommodating!
I must say that I'm blown away by the service and work I've received. Within hours of my incident, they were there, assessed and started the work! I am very grateful for SERVPRO and their team! They have made my disaster into something that's so much better than I ever thought it could be. I'm telling everyone I know about them.
Thank you SERVPRO!
Having SERVPRO be a local company sure helps when our main office is over an hour away. Thanks guys!
About Us
SERVPRO of Northwest Ventura County has been family owned and operated for over 27 years. As multi-generational owners, we were born and raised in this industry. When fire, water or mold damage happens, we understand the stress and worry that comes with it. That is why making sure you're taken care of every step of the way is part of our core values. With the current global pandemic sweeping through the nation, we know our family, friends and community need us now more than ever. We are here to guide you through and make it "Like it never even happened."
Here at SERVPRO of Northwest Ventura County, we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, flood, or water damage. SERVPRO of Northwest Ventura County can also mitigate mold and mildew from your home or business. And with our hospital grade ServprOXIDE disinfectant that is EPA approved, we can clean and disinfect residential and commercial properties against Covid-19.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Ventura County.
If you would like to schedule service for your home or business, please call us today!
Serving our customers since 1995, SERVPRO is the cleaning and restoration brand you know and can trust.
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