Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of North Shasta, Trinity & Greater Tehama Counties
Laura B.
Laura Burgdorf is our Sales & Marketing Manager and has been with us since 2003. She is certified in Water Damage Restoration. What she enjoys most about her job is meeting new people and giving them the advice to help them through the process of water, fire, and mold remediation. She has 2 children, Jenna and Nicholas. Spending time with family is her favorite way to enjoy her free time!
Suzy M.
Suzy Mason is our Job File Coordinator at SERVPRO of North Shasta, Trinity & Greater Tehama Counties and she has been with us for six years. She is certified in Water Damage Restoration. Suzy has four children and Lexi, her Boston Terrier. She's a huge San Jose Sharks fan and loves playing golf.
Mike E.
Mike Elkins is the Production Manager at SERVPRO of North Shasta, Trinity & Greater Tehama Counties. He has been with us since 2013. He holds many certifications:
Biohazard Certification
Hazwoper 40 Certification
Fire & Smoke Damage Restoration
Water Damage Restoration
Carpet & Tile Technician
In his spare time, Mike is very passionate about cooking and doing projects around his house.
Tony D.
Our Crew Chief Tony has been with our company for 10 years. He started with his twin brother, Eric, at SERVPRO in 1987 and he is extremely knowledgeable and experienced. He is certified in Water Damage Restoration and Fire & Smoke Damage Restoration. He enjoys riding dirt bikes and snowboarding in his spare time.
Eric D.
Our Crew chief Eric has been with our company for 10 years. He started with his twin brother, Tony, at SERVPRO in 1987 and he is extremely knowledgeable and experienced. He is certified in Water Damage Restoration and Fire & Smoke Damage Restoration. In his spare time he enjoys hunting and snowboarding.
SERVPRO NORTH SHASTA TEAM
Staff picture
Here is the dream team! Every person in this picture brings something unique and necessary to the table. They are what makes SERVPRO of North Shasta, Trinity & Greater Tehama Counties a favored restoration company in Redding and the surrounding areas. What you will find with our team is empathy, professionalism, excellence, and a problem-solving attitude that puts your peace of mind first.
Tom L.
Our Crew chief Tom has been with us for 22 years! He is a professional and seasoned technician. We sincerely appreciate the value he brings to our team.
Tom's certifications include:
Applied Structural Drying
Water Damage
Janeen S.
Janeen has been an employee at SERVPRO of North Shasta, Trinity & Greater Tehama Counties since 2018. If you have called us, chances are you have had the pleasure of speaking with her!
Janeen loves to travel and spend time with her family and loved ones.
When asked what shes enjoys most about working here, she responded "Seeing the customers happy with SERVPRO's work, as well as the techs, to the office staff, and marketing."
Janeen is a valued member of our team and an asset to the growth of our company!
Amanda P.
Amanda Parrish is one of our phenomenal Technician Crew Chiefs. She is certified in Water Damage Restoration. She loves to spend time with her family and has one son, one dog, and three cats. What Amanda loves most about her job is coming to work every day and helping people overcome the challenges they face.
Hannah W.
Hanna Weippert is one of our amazing Technician Crew Chiefs. She is certified in Water Damage Restoration. When asked what she enjoys most about her job, she responded that every job is different, and you learn something new every day. Hannah also commented that she enjoys being able to help people during times of great stress in their life. Hanna is an avid animal lover, with cats being her favorite. She has been a painter for several years and collects rare carnivorous plants.
Jenn P.
Jenn is our office manager. She recently graduated from Simpson University with a Bachelors degree in Psychology. She loves spending time with her family and taking time out to help people through difficult times. She will always go above and beyone to help our customers with local resources if we don't provide the service.
Dan Bouchard
Meet Dan Bouchard, the driving force behind our company's success as the Owner. With over 30 years of experience in the construction industry, including 5 years in restoration, Dan is a seasoned expert in his field.
Dan's unwavering dedication to growth and exceptional customer service has been the cornerstone of our company's success. He is committed to providing top-notch service to our clients, ensuring their satisfaction and earning their trust. His passion for excellence has propelled our company to new heights, and he continues to strive for excellence in every aspect of our business.
Aside from his professional expertise, Dan is known for his playful and jovial nature. As a self-proclaimed jokster, he loves to bring laughter and joy to our team, creating a fun and dynamic work environment. He takes pride in being a hands-on owner, actively engaging with his employees and fostering a collaborative and supportive work culture.
Dan's family holds a special place in his heart. As a dedicated husband to Teresa, who is also a Co-Owner of our company, and a proud father of 7 children, he is committed to leaving a legacy for his family. He envisions building a thriving business that his children, including his daughter Breanna, can carry forward with pride.
Dan Bouchard is not only a seasoned professional with a wealth of experience, but he is also a playful and dedicated owner who is committed to the growth and success of our company. His love for his family, passion for customer service, and playful leadership style make him an invaluable asset to our team.
Payton H.
Payton is one of our production techs at SERVPRO of North Shasta. He enjoys hunting and mudding in his spare time. His favorite part of the job is the demolition work!
What our
customers are saying
If there were more stars I would add them. My husband recently lost his father and unfortunately the house was left in horrific condition. After speaking to local police they informed us that the house was in severe biohazard condition. Not only did we have to deal with a death but also this news.
I called SERVPRO and spoke to the owner. She was incredibly sincere and kind. We had never encountered this in our lives and she walked us through what needed to be done step by step. We scheduled an appointment for one of their agents to come out and do an assessment. Little did we know that we were meeting not only a professional but someone who helped get us through this incredibly hard time.
Ethan was our rep and not only gave us an estimate but also helped with outside advice on other items needed. He (and his team) also went above and beyond his services to help us with unknowns. He drove 2 hours from Redding to Weed for weeks, even during the fire season, to make sure our job was done right. The overall team at this SERVPRO location are incredible people. Kind, hardworking, dedicated good people.
I am a local Redding Real Estate Agent, and have just finished up with a project on a home I am listing. SERVPRO North Shasta came in and really did an outstanding job cleaning and removing tobacco smoke from all over the house. Their process was extremely detailed and efficient.
The staff from top to bottom was outstanding! From Laura, to Mike and Tony and his crew, what a great local resource to have. I would use them and recommend them to any of my clients and colleges. Thanks SERVPRO for the great service and work!!
Very informative, exceptional customer service!! Prompt, cordial and caring in every aspect of the disaster. They were professional, punctual, courteous, safety oriented and helpful.
Could not have asked for better service, thanks to all involved!!! Great Service, friendly and very professional.
The guys were great.
They are so professional and supportive in times of need. Very informative through the whole process.
These guys and gals rock! A pipe burst at my house and they got out there fast! They were courteous, prompt and professional, and they saved my carpet and made sure that there was no mold! Thank you SERVPRO!
My husband and I own Windermere Real Estate in Redding. We have recommended SERVPRO to our clients and have never been disappointed. Their service is excellent! They are always on time, do impeccable work and they are super nice people, too.
I have used SERVPRO on a few projects now and they have provided great customer service. I have received prompt response every time I've called and they have made the effort to accommodate all questions and concerns. I will definitely use them again.
If there were more stars I would add them. My husband recently lost his father and unfortunately the house was left in horrific condition. After speaking to local police they informed us that the house was in severe biohazard condition. Not only did we have to deal with a death but also this news.
I called SERVPRO and spoke to the owner. She was incredibly sincere and kind. We had never encountered this in our lives and she walked us through what needed to be done step by step. We scheduled an appointment for one of their agents to come out and do an assessment. Little did we know that we were meeting not only a professional but someone who helped get us through this incredibly hard time.
Ethan was our rep and not only gave us an estimate but also helped with outside advice on other items needed. He (and his team) also went above and beyond his services to help us with unknowns. He drove 2 hours from Redding to Weed for weeks, even during the fire season, to make sure our job was done right. The overall team at this SERVPRO location are incredible people. Kind, hardworking, dedicated good people.
I am a local Redding Real Estate Agent, and have just finished up with a project on a home I am listing. SERVPRO North Shasta came in and really did an outstanding job cleaning and removing tobacco smoke from all over the house. Their process was extremely detailed and efficient.
The staff from top to bottom was outstanding! From Laura, to Mike and Tony and his crew, what a great local resource to have. I would use them and recommend them to any of my clients and colleges. Thanks SERVPRO for the great service and work!!
Very informative, exceptional customer service!! Prompt, cordial and caring in every aspect of the disaster. They were professional, punctual, courteous, safety oriented and helpful.
Could not have asked for better service, thanks to all involved!!! Great Service, friendly and very professional.
The guys were great.
They are so professional and supportive in times of need. Very informative through the whole process.
These guys and gals rock! A pipe burst at my house and they got out there fast! They were courteous, prompt and professional, and they saved my carpet and made sure that there was no mold! Thank you SERVPRO!
My husband and I own Windermere Real Estate in Redding. We have recommended SERVPRO to our clients and have never been disappointed. Their service is excellent! They are always on time, do impeccable work and they are super nice people, too.
I have used SERVPRO on a few projects now and they have provided great customer service. I have received prompt response every time I've called and they have made the effort to accommodate all questions and concerns. I will definitely use them again.
About Us
Welcome to SERVPRO of North Shasta, Trinity, and Greater Tehama Counties. We have proudly served Northern California for over 30 years with top-notch restoration and cleanup services! Our employees have years of experience and bring their knowledge, training, and excellent customer service skills to every job. From fire, water, storm, and mold damage, to biohazard cleanup, crime scene, and vandalism damage cleanup, we have you covered for all your commercial and residential needs.
SERVPRO of North Shasta is to be "Faster to Any Size Disaster" in Redding, Chico, Red Bluff, Mt. Shasta, and other surrounding areas in northern California. We take pride in our work and try to turn what can be a chaotic and stressful time into a peaceful and manageable situation. With continual training, our technicians are IICRC industry-certified and use state-of-the-art advanced equipment and technology to restore a property back to pre-loss condition quickly, reliably, and more efficiently.
Our goal is to offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of your home or business. As one of the premier water, fire, and mold remediation services in Shasta County and surrounding areas, our staff is available 24 hours a day, 365 days a year, giving you peace of mind when disaster strikes.
If you would like to schedule services for your home or business, please call today! 530-222-0200
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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