Roy is a certified expert in property damage restoration. He has been in the restoration and cleaning business for all of his adult life. His experience is a tangible asset. He holds the following IICRC Master Certifications:

• Water Damage Restoration
• Fire & Smoke Damage Restoration
• Textile Cleaning

Other IICRC Certifications:

• Structural Drying
• Microbial Remediation
• Health & Safety
• Carpet Repair and Re-Installation
• Carpet Cleaning
• Upholstery & Fabric Cleaning
• Odor Control
• Color Repair

His staff is also composed of experienced and loyal professionals, with years of experience, who have been working with him for much of their careers. When you call their offices you will be speaking with polite and knowledgeable professionals who will handle your needs with alacrity.

Tammy is our Livermore and Stockton General Manager. She is also our senior advisor for fire and contents production across our six franchises. She oversees a team of highly skilled and dedicated managers and fire and content production technicians who are dedicated to providing our clients with the best possible service, in what in some cases are some of the most trying times in their lives. Tammy has been in the restoration industry since 2003. Her experience in structural and content cleaning for residential and large commercial losses are without peer. She has earned IICRC: Water, ASD, Fire and Odor Control certifications. Tammy is most proud of her role to serve the community of Stockton.

Monica is the Office Manager of our Livermore location. She has become a cornerstone of our team. Starting her journey as an administrative assistant back in 2017, she has demonstrated exceptional versatility and commitment, evolving into her current role. Her extensive experience spans across various departments, where she has played a crucial roles in scheduling, collections, invoicing, estimating, intake, and taking care of customer concerns. Her willingness to lend a hand wherever needed has not only streamlined operations but also fostered a collaborative environment. We are very privileged to have Monica as a part of our team and her role in our office has been key in our success and will continue to be for our future.

Lisa Fowler is a Stockton resident and serves as a Business Development Representative.

Right out of high school, Lisa enlisted as an administrative specialist with the United States Army. After seven years of service, she pursued a career in advertising and marketing. In the early 1990s she helped local and national businesses build revenue and brand awareness through print and digital resources. It was Lisa's love of new construction & remodeling that brought her to SERVPRO of Stockton as a customer service representative. She has become certified in Water, Mold, Fire Restoration along with Carpet and Upholstery Cleaning.

Today, she focuses on helping local business and homeowners restore their properties back to preloss condition... "Like it never even happened."

Felicia has been an invaluable member of our team for the past year, bringing her bright, positive attitude to the office every day. As our Administrative Assistant/AR Specialist, she is known for her unwavering support across all departments, her dedication makes her a true asset to our team. We are excited to see all the wonderful contributions she will continue to make in the future!

Moises is our Marketing Coordinator. He is the administrator of all of our social media. Moises works in the community/public relations field by developing business bonds and providing educational opportunities for outside parties. He works side-by-side with the Administration and Production team as well as our customer service field.