When our main sewer line broke and sewer water was overflowing into my home I couldn't get help from my American Home Shield, nor my regular plumber, so we called the local SERVPRO... on a Sunday. They were able to come out after a couple of hours and Nouphen and Oscar were quick, efficient, friendly and gave us confidence in the procedure.

Had a flood in my house it is never a good time for that, but my family was also dealing with emergency surgery and some other issues thans to Nouphon Santhavisouk I knew I didn't have to worry so much. He really did a great job and made a terrible situation a little less stressful!

Glenn and his crew helped us after the North Dakota floods ruined our home. We can't thank them or recommend them enough.

Wildfires left or house incredibly damaged - they helped us out and were so kind to our entire family. We can't thank them enough.

SERVPRO is extraordinary both in terms of its work and its on site customer service.

Ivan was exceptional.  My dad had some flooding in the house we grew up in.  When your house is flooded, it's stressful.  Which means you tend to repeatedly ask the same questions and you're sort of slow on the uptake because your mind is spinning.  Ivan was extremely patient, kind and thorough with us -- and always with a ready smile.  He explained our options, how they would clean/dry everything out, told us about moisture levels in different areas, and, after assessing the water damage, explained what would need to be done (like ripping out the bottom of cabinets).  Ivan has been there every day and Oscar (another great guy) joined him on most days.  

When you have a stressful life event, like flooding, it is so important to have people who are there with you, working hard to fix your problem.  Ivan addressed all of our concerns and always asked if we had additional questions.  I cannot say enough good things about Ivan or Oscar.  They both even came out when our claims adjuster was there so that they could explain things far better than we could.  

A shout out to the whole crew:  Ivan, Oscar, Paul (who also came when the claims adjuster was there), Jesus, Eric and Cindy.  Thank you all!

My downstairs bathroom flooded when the shower upstairs pipes were clogged. SERVPRO was sent out, they were very professional and very nice, the office would call and set a two hour window when they would be coming they were always on the early side of the window and did a clean job never left any trash. I worked with Nophun the most, I highly recommend him, Houston was another employee I had contact with very nice to work with also would recommend both of these gentlemen and SERVPRO for your water cleanup and restoration needs.

Under unfortunate circumstances SERVPRO of Fountain Valley was called out by my insurance company to check on water damage to my walls and floors.  Benjamin, Ruben and Ivan came out and got everything under control.  

They are not only very effecient but also kind and considerate. They are coming out again on Mon to check to make sure everything is coming along.  I feel confident that the work they are doing will be nothing but superior.  Will definitely recommend this company to others.

Ok, I have some good news and some bad news. First the bad news: I recently had a second leak with water damage in my commercial building. Now for the good news: I immediately knew who to call since they took such good care of me the first time....SERVPRO OF FOUNTAIN VALLEY.

Again they rushed out and gave me a bid and quickly went to work. They were polite, responsible and professional. Paul Padilla was the first contact that I made and he immediately jumped onboard and orchestrated the entire project. He treated my situation like the emergency that it was to me.  Benjamin Gutierrez and his assistant Erick were magnificent. They took care of business and worked quickly and efficiently. Rob Ahiborn was the next to help out with all of my damage. His expert Pablo finished off the rest of my repair in record time.
Well I hope I don't have any more water problems, but if I do I know who to call. SERVPRO.

I had water damage from an above unit.  
They immediately came out and provided a bid that was unmatched. Nouphon Santhavispuk came out and set up the units in record time.  And when it was time to remove the items, he again was done in record time. Thank you SERVPRO for great service.

When our main sewer line broke and sewer water was overflowing into my home I couldn't get help from my American Home Shield, nor my regular plumber, so we called the local SERVPRO... on a Sunday. They were able to come out after a couple of hours and Nouphen and Oscar were quick, efficient, friendly and gave us confidence in the procedure.

Had a flood in my house it is never a good time for that, but my family was also dealing with emergency surgery and some other issues thans to Nouphon Santhavisouk I knew I didn't have to worry so much. He really did a great job and made a terrible situation a little less stressful!