servpro.com
This website is maintained by Servpro Industries, LLC as manager on behalf of Servpro Franchisor, LLC (hereinafter collectively referred to as "SERVPRO"), the company that sells and supports franchises*** utilizing the SERVPRO® trademark and business system. By using this website, you are agreeing to our Terms of Website Use, which may change from time to time. Please be sure to visit this site and web page often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.
INTELLECTUAL PROPERTY:
SERVPRO has sole ownership of all of the logos, trademarks, artwork, phone numbers, sounds, audio and video, information, documents, and content used in connection with this website or posted on this website, including those periodic changes and additions to the site and the information on, and content of the site.
SERVPRO retains copyrights to all information, materials, graphics, and content of copyrightable nature posted on this website. Certain information is reprinted and posted on this website with permission from others. Any copying, dissemination, or reuse of any of the material on, or contents of this website is strictly forbidden without the prior written release or permission of SERVPRO.
DISCLAIMER:
SERVPRO makes no warranties of any kind, whether expressed or implied, as to the accuracy, reliability, or completeness, of any information or content provided on this website. SERVPRO specifically disclaims any express or implied warranties of merchantability or fitness for a particular use or purpose and any warranty of non-infringement, with respect to the content of, and information on this website. All of the information, documentation, artwork, trademarks, audio, video, and other content of this website is strictly made available on an “as is” basis without warranty of any kind.
THIRD PARTY WEBSITES:
SERVPRO may provide on this website, hyperlinks to third-party websites as a convenience to users of this website. SERVPRO does not review, or control the third-party websites, and SERVPRO is not responsible for the information on, and contents of any hyperlinked third-party websites or any hyperlink in any hyperlinked website. Therefore, the terms and conditions set forth in this Terms of Website Use, and the liability limitations set forth below, fully apply to any and all such third-party websites connected by any hyperlinks.
SERVPRO does not endorse, recommend, or approve any third-party website hyperlinked from this website. With respect to any information appearing on any site linked to this site, SERVPRO advises the users of this website that reliance on such information should only be made or undertaken after the user’s independent review of its accuracy, completeness, and authenticity.
You should review the privacy policy of each internet site linked to this site, and you should also review the terms of use of any linked site. The sites that are linked to this website are not subject to these Terms of Website Use, and they may have different terms of use, and they may have an additional or different privacy policy concerning any data that they access through your utilization of their site. In any event, SERVPRO is not responsible for any use of your information or data by any hyperlinked site.
LIMITATION OF LIABILITY:
Under no circumstances will SERVPRO, its affiliates, related companies, or their employees or agents be liable for any improper or incorrect use of, reliance upon, or reference to any of the information or content contained on this website, or on any linked Internet address; or for any damages suffered from the direct or indirect use of, reliance upon, or reference to any of the information or content on this website or upon any linked Internet site. Under no circumstances shall SERVPRO be liable under any theory of recovery, at law or at equity, for any types of damages, including, without limitation: direct, indirect, special, incidental, consequential, or punitive damages, or for loss of use, or lost profits, which arise out of or relate in any manner to the use, performance of, reliance upon, or access to any information, services, software, documents, or content originating from or with respect to this website, or any linked Internet address.
GOVERNING LAW:
Any claims that arise out of, relate to or are connected with the website, materials and content contained on this website or any link to an Internet address, shall be governed by, and construed in accordance with, the laws of the State of Tennessee. Any action commenced with respect to this website which concerns this website in any way shall be venued in either a Federal District Court located in Nashville, Tennessee, or a court located in Sumner County, Tennessee, and all such persons making such claims consent to the jurisdiction of such courts for these purposes. TO THE FULL EXTENT PERMITTED BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED IN COURT ON A CLASS ACTION OR CONSOLIDATED BASIS ON BEHALF OF OTHER USERS OR CUSTOMERS OR OTHER PERSONS SIMILARLY SITUATED, OR BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC (SUCH AS A PRIVATE ATTORNEY GENERAL).
SEVERABILITY:
If any provision of these Terms of Website Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Website Use will remain in full force and effect.
INDEMNITY:
You agree to indemnify, defend and hold harmless SERVPRO, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Website Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.
WAIVER:
SERVPRO’s failure at any time to require performance of any provision of these Terms of Website Use or to exercise any right provided for herein will not be deemed a waiver of such provision or right. All waivers must be in writing.
Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Website Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Website Use.
MODIFICATION:
We reserve the right at any time and from time-to-time to modify, edit, delete, suspend, or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension, or discontinuance of this Site.
ENTIRE AGREEMENT:
These Terms of Website Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and SERVPRO with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and SERVPRO with respect to this Site and your use of this Site.
***SERVPRO franchises are independently owned and operated.
What our
customers are saying
While every personal "emergency" comes with its own set of chaotic circumstances, I want to commend the SERVPRO of Fairfield team for making a difficult situation less stressful for our family. A small but destructive house fire (smoke damage) was a huge headache, but the team at SERVPRO was very professional, knew how best to mitigate, and moved quickly to get the work done. The cleaning crew checked in with me multiple times daily, the office administrators coordinated a lot of moving parts and never once did something slip between the cracks. Thank you, SERVPRO of Fairfield, for doing a fantastic job of restoring our home and our peace of mind.
When a pipe broke in my bathroom during my families 4th of July camping trip it affected 4 rooms in my house. Within an hour of calling my insurance company SERVPRO of Fairfield was at my front door. My wife and I were really confused about the whole process, but the staff, from the ladies at the office to the crew who came out. Took care of EVERYTHING. Hopefully we will never need to use their services again, but if we do SERVPRO of Fairfield is the only place we'll call.
Hi Tom,
You recently talked with my husband when you collected the check for our final payment. He gave me your email and I wanted to send a quick thank you to you and your team for your help with the leak in our master bedroom. Our project manager was Shane and he was extremely professional, knowledgeable, and supportive. As fairly new homeowners, this was the first time we had experienced a leak in our home or had to be the ones to manage the situation without calling a landlord! When I contacted the SERVPRO main office, the front office staff was extremely kind and were able to get Shane out to assess the situation that same day. When Shane arrived he was patient in explaining the steps of what was going to happen to resolve the leak and water damage. He took the time to explain the difference between what we may expect with our Home Warranty vs. Homeowners Insurance coverage. He set up fans and a dehumidifier until we could get the plumber out to resolve the leak. When the plumber came out, he had to turn the water on and the water flooded the carpet again. I immediately called Shane and he calmly explained that the dehumidifiers would take care of it and not to worry. He and his crew worked quickly and efficiently throughout the project. He checked-in with me frequently about the progress and was accurate in his estimations of the length of time the drying process would take. Overall, in a very stressful situation, we felt better knowing that Shane was helping us get our house back in order. Thank you again, Tessa and Mike SearlesI was very pleased with there work, and would recommend them to anyone.
SERVPRO of Fairfield and Vacaville is wonderful! I would recommend then to anyone. They did an excellent job on the carpets in my home. They called me back within minutes, were very helpful and got the situation handled for me quickly. Marilyn was very friendly and very efficient to work with. The technicians they had sent to work at my home are kind, professional and very good at their trade.
My mother-in-law had major flooding in her home because of a broken pipe and I called SERVPRO and they went out to her home and assessed the damage, gave her an estimate which was within her budget. They set up fans, they tested her home for mold and they helped her through the whole process. She is back in her home comfortably thanks to SERVPRO.
There was a fire in my kitchen, and I was devastated that my son’s, whom I lost to gun violence, ceramic vase’s he made me in school got covered in soot, I was saddened by the thought of having to get rid of them, but thanks to SERVPRO of Fairfield they were able to save my most precious memories.
Luke was excellent, professional, prompt and polite. I noticed small spots of mold in various areas of my house. I called SERVPRO of Fairfield and Luke was at my house. He really made me feel like he was a long time friend who cared and wanted to help.
Eric and Julian did a great job. I could not have asked for better service.
While every personal "emergency" comes with its own set of chaotic circumstances, I want to commend the SERVPRO of Fairfield team for making a difficult situation less stressful for our family. A small but destructive house fire (smoke damage) was a huge headache, but the team at SERVPRO was very professional, knew how best to mitigate, and moved quickly to get the work done. The cleaning crew checked in with me multiple times daily, the office administrators coordinated a lot of moving parts and never once did something slip between the cracks. Thank you, SERVPRO of Fairfield, for doing a fantastic job of restoring our home and our peace of mind.
When a pipe broke in my bathroom during my families 4th of July camping trip it affected 4 rooms in my house. Within an hour of calling my insurance company SERVPRO of Fairfield was at my front door. My wife and I were really confused about the whole process, but the staff, from the ladies at the office to the crew who came out. Took care of EVERYTHING. Hopefully we will never need to use their services again, but if we do SERVPRO of Fairfield is the only place we'll call.
Hi Tom,
You recently talked with my husband when you collected the check for our final payment. He gave me your email and I wanted to send a quick thank you to you and your team for your help with the leak in our master bedroom. Our project manager was Shane and he was extremely professional, knowledgeable, and supportive. As fairly new homeowners, this was the first time we had experienced a leak in our home or had to be the ones to manage the situation without calling a landlord! When I contacted the SERVPRO main office, the front office staff was extremely kind and were able to get Shane out to assess the situation that same day. When Shane arrived he was patient in explaining the steps of what was going to happen to resolve the leak and water damage. He took the time to explain the difference between what we may expect with our Home Warranty vs. Homeowners Insurance coverage. He set up fans and a dehumidifier until we could get the plumber out to resolve the leak. When the plumber came out, he had to turn the water on and the water flooded the carpet again. I immediately called Shane and he calmly explained that the dehumidifiers would take care of it and not to worry. He and his crew worked quickly and efficiently throughout the project. He checked-in with me frequently about the progress and was accurate in his estimations of the length of time the drying process would take. Overall, in a very stressful situation, we felt better knowing that Shane was helping us get our house back in order. Thank you again, Tessa and Mike SearlesI was very pleased with there work, and would recommend them to anyone.
SERVPRO of Fairfield and Vacaville is wonderful! I would recommend then to anyone. They did an excellent job on the carpets in my home. They called me back within minutes, were very helpful and got the situation handled for me quickly. Marilyn was very friendly and very efficient to work with. The technicians they had sent to work at my home are kind, professional and very good at their trade.
My mother-in-law had major flooding in her home because of a broken pipe and I called SERVPRO and they went out to her home and assessed the damage, gave her an estimate which was within her budget. They set up fans, they tested her home for mold and they helped her through the whole process. She is back in her home comfortably thanks to SERVPRO.
There was a fire in my kitchen, and I was devastated that my son’s, whom I lost to gun violence, ceramic vase’s he made me in school got covered in soot, I was saddened by the thought of having to get rid of them, but thanks to SERVPRO of Fairfield they were able to save my most precious memories.
Luke was excellent, professional, prompt and polite. I noticed small spots of mold in various areas of my house. I called SERVPRO of Fairfield and Luke was at my house. He really made me feel like he was a long time friend who cared and wanted to help.
Eric and Julian did a great job. I could not have asked for better service.