Introducing Jamie Carranza, a dedicated Restoration Technician at SERVPRO, specializing in restoring properties affected by water, fire, and mold damage. With a keen eye for detail and a commitment to quality, Jamie expertly manages the remediation process, ensuring homes and businesses are returned to their preloss condition efficiently and safely. His technical skills, combined with a compassionate approach, make him an invaluable asset to the SERVPRO team and a trusted partner for clients during their time of need.

Meet Miguel Hernandez, a seasoned professional serving as a Restoration Technician at SERVPRO. With his wealth of experience and a compassionate approach, Miguel is dedicated to restoring properties impacted by water, fire, and mold damage to their original condition. His meticulous attention to detail and problem-solving skills ensure that each project is handled with precision and care, offering reassurance to both homeowners and businesses. Miguel's unwavering commitment to excellence and customer satisfaction makes him an invaluable asset to the SERVPRO team.

This is Chris Jones, a distinguished Crew Chief at SERVPRO renowned for his exceptional skills and unwavering dedication. With a notable certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Removal Technician, Chris brings a wealth of expertise to his role. Leading with confidence and precision, he oversees the intricate details of restoration projects from start to finish, ensuring every task is completed to perfection. Chris's relentless commitment to quality and customer satisfaction makes him a trusted leader within the SERVPRO family, consistently delivering top-notch results and instilling confidence in clients during challenging times.

Carla Roberts is the efficient Office Manager at SERVPRO, whose expertise extends beyond administrative duties with certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Removal Technician. Carla adeptly oversees the day-to-day operations of the office, fostering seamless coordination between teams and ensuring prompt communication with clients. Drawing from her comprehensive understanding of restoration processes, Carla provides invaluable insights and support, optimizing workflow and elevating customer satisfaction. Her unwavering commitment to excellence, coupled with her technical proficiency, positions Carla as an indispensable asset, bridging the administrative and restoration facets of SERVPRO's operations seamlessly.

Introducing Kassi Causey, the meticulous Job File Coordinator at SERVPRO. Kassi plays a pivotal role in ensuring the smooth execution of restoration projects from start to finish. With keen attention to detail and organizational finesse, she expertly manages all documentation and paperwork associated with each job. From initial assessments to final invoicing, Kassi keeps track of every detail, ensuring accuracy and efficiency throughout the process. Her proactive communication and collaborative spirit facilitate seamless coordination between teams, enabling timely responses to client needs and preferences. Kassi's dedication to maintaining meticulous records and her commitment to providing exceptional service make her an essential asset to the SERVPRO team.

Meet Nicole Lockwood, the dynamic Head of Marketing and Public Relations at SERVPRO. With a distinguished background in both marketing strategy and hands-on restoration expertise, certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Removal Technician, Nicole brings a unique blend of industry knowledge and creative flair to her role. Whether crafting compelling campaigns or coordinating community outreach efforts, Nicole's passion for both the SERVPRO brand and the restoration industry shines through in everything she does. Her innovative approach and commitment to excellence help elevate SERVPRO's presence and reputation, making her an invaluable leader in the field.