I would like to thank SERVPRO especially Luis for helping me navigate this process of damage restoration and other important stuff when you have some claims going on. Luis and his staff are very respectful and explained all the process. When the time came that I have to move  back our furnitures  inside the house, I texted Luis to reach out to my insurance to get approval. They take care of everything. I recommend their services. Great people!

I had a pinhole leak in a copper pipe within a closet wall that was not discovered until the drywall broke through and soaked the carpeting. After calling my insurance company (AAA) SERVPRO was immediately dispatched. The crew chief, Constantino (Tino) Ibarra went into action and began the dehumidification and drying process with industrial machines. The next day his crew came out and sealed off  the work area to keep my house clean then proceeded to remove the affected drywall and carpet. The entire process took four days.  Each day Tino came out to take humidity readings. Before SERVPRO left they thoroughly cleaned and vacuumed. I am very pleased with the professionalism of this company and highly recommend them. (This outfit also franchises the SERVPRO Redondo Beach/Manhattan Beach store.)

I called this company for assistance after my water heater flooded my living room and hallway back in March. They were very professional and even helped me understand the insurance claim process, they also kept me updated with everything that was going on. I was also given a 5-year warranty which was the best part!

I would like to tell you what

an excellent employee Micheal is-he has patience in explaining things, professional, courteous, respectful, considerate and he goes the extra mile also he is neat and clean.

He is a real asset to your company.

Mary Todd

Sent from my iPhone

We were not home when water damage happened. Our neighbours called us and our community manager recommended SERVPRO. This is how everything went well and a stressful event truned out to resolve pretty smoothly. We are greatful for SERVPRO team.

SERVPRO team was on time, fast, and efficient to cleanup and dry our home. We recommend SERVPRO and will use SERVPRO again.

Customer Job Satisfaction Survey Results

At the completion of each Call Center referred loss, in which the customer's email address was obtained, a follow up survey is emailed to the customer by the SERVPRO National Call Center. The response of the survey is listed below. Please review and if necessary, feel free to follow up with the customer for additional feedback.

Job Number: 2303081

What is the primary reason for the score you gave?

good work, friendly people

How likely is it that you would recommend SERVPRO© to a friend or colleague?

10=Extremely likely

Thank you SERVPRO for being on time, professional, polite and so knowledgable about repairing water damage to homes.

Simply the best company for flood repair in the area. Don't hesitate to give SERVPRO a try, they will not disappoint you. I've loved SERVPRO for years and they're my go-to repair service for my house. Definitely will recommend to my friends and family. Excellent service. Thanks SERVPRO

I would like to thank SERVPRO especially Luis for helping me navigate this process of damage restoration and other important stuff when you have some claims going on. Luis and his staff are very respectful and explained all the process. When the time came that I have to move  back our furnitures  inside the house, I texted Luis to reach out to my insurance to get approval. They take care of everything. I recommend their services. Great people!

I had a pinhole leak in a copper pipe within a closet wall that was not discovered until the drywall broke through and soaked the carpeting. After calling my insurance company (AAA) SERVPRO was immediately dispatched. The crew chief, Constantino (Tino) Ibarra went into action and began the dehumidification and drying process with industrial machines. The next day his crew came out and sealed off  the work area to keep my house clean then proceeded to remove the affected drywall and carpet. The entire process took four days.  Each day Tino came out to take humidity readings. Before SERVPRO left they thoroughly cleaned and vacuumed. I am very pleased with the professionalism of this company and highly recommend them. (This outfit also franchises the SERVPRO Redondo Beach/Manhattan Beach store.)