
Meet Our Team
Here to Help® 24/7.
Servpro of Carmel Valley NE/East Rancho Santa Fe
Sheldon Manzanres
Sheldon is one of our Crew Chiefs.
Sheldon is one of the newest members of the team going on 1 year of service with our franchise.Sheldon has been undergoing the SERVPRO training to receive his IICRC certifications. His patience and attention to detail is one of his many strengths,Sheldon has become a valued member to the team and we look forward to many more years with him. Sheldon loves to spend quality time with his beautiful family on his free time.
Mike Crivici
Mike Crivici is a Crew Chief in our water mitigation department.
Mike has completed our SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service.
Mike is IICRC certified with specialties in water, mold, fire mitigation and restoration as well as carpet/furniture cleaning and restoration. Mike has been with our franchise for 3 years. He enjoys surfing on his free time. Mike has a genuine love for all animals if he wasn’t doing restoration he would be a vet. Mike has a strong worth ethic and is known around our office for always having a smile on his face and having a positive attitude.
Matthew Anderson
Mathew Anderson is the Production Manager/Estimator at SERVPRO of Carmel Valley NE/ Rancho Santa Fe.
Meet Matt he has been with the company 6+yrs. Matt has a strong drive and attention to detail which makes him a valued Leader to our team, he understands different customer needs that comes with each job and its specific needs. Matt has great customer service and always exceeds our customer’s expectations. Matt has received his IICRC in water, mold, fire mitigation and restoration, as well as a certification in Xatimate. Matt is always learning and staying current with any new tools and products. On his free time he likes to be on a boat fishing or on his motocross bike.
Wendy Rawlings
Wendy Rawlings is our Office Manager at SERVPRO Carmel Valley NE/East Rancho Santa Fe.
Meet Wendy, She runs all the operations in the office, anything from scheduling to Invoicing and everything in between. Wendy is always willing to go above and beyond for our customers. Its always a great day at SERVPRO of Carmel Valley Ne/ East Rancho Santa Fe with Wendy on the phone.On her free time Wendy loves to spoil her puppies.
What our
customers are saying
Workers were diligent and pleasant. Every aspect of work was done well and on time.
No work was done, but "Jr" addressed all our issues. He was very helpful and honest.
SERVPRO was very nice, exceeded expectations. I don't remember names but the cleaning team was great and the painter was excellent. Jeff was fantastic love this guy, he is the best.
After the fire, what seemed all lost to us didn’t even worry them at all. This is how confident and professional they are at handling the work. They are honest and upright about their work. They try their best to recover/save those damaged areas to save us money and other threats that loom over it. They helped us to relocate our belongings to their warehouse. Trust me, do as they say and in the end, they will produce unbelievable results. I am so happy that I asked JR and his Team to help us.
The professionals ensured that the waste would be disposed of properly according to OSHA standards and health regulations. Utilizing all the necessary safety products and equipment, SERVPRO Fairbanks Ranch | East Rancho Santa Fe performed their duty perfectly. At the same time, they respected the feelings of the family of the deceased and made them as comfortable as possible while they worked. Thanks to JR and his team!
Thank you very much for the excellent Job! Victor is a perfect example of exemplary customer service.
Everyone was wonderful, could have a little better understanding of how long it would take to "dry out" everyone was amazing and kind and perhaps did not know themselves how long it would take.I will recommend this franchise to all of my friends and family.
SERVPRO was in constant communication during the clean up process. They gave great customer service and were very professional. Carlos was excellent, always on time, and accommodating. Also they were very quick in responding and with the clean up.
SERVPRO exceeded my expectations. They were courteous, polite, quick and efficient.
Workers were diligent and pleasant. Every aspect of work was done well and on time.
No work was done, but "Jr" addressed all our issues. He was very helpful and honest.
SERVPRO was very nice, exceeded expectations. I don't remember names but the cleaning team was great and the painter was excellent. Jeff was fantastic love this guy, he is the best.
After the fire, what seemed all lost to us didn’t even worry them at all. This is how confident and professional they are at handling the work. They are honest and upright about their work. They try their best to recover/save those damaged areas to save us money and other threats that loom over it. They helped us to relocate our belongings to their warehouse. Trust me, do as they say and in the end, they will produce unbelievable results. I am so happy that I asked JR and his Team to help us.
The professionals ensured that the waste would be disposed of properly according to OSHA standards and health regulations. Utilizing all the necessary safety products and equipment, SERVPRO Fairbanks Ranch | East Rancho Santa Fe performed their duty perfectly. At the same time, they respected the feelings of the family of the deceased and made them as comfortable as possible while they worked. Thanks to JR and his team!
Thank you very much for the excellent Job! Victor is a perfect example of exemplary customer service.
Everyone was wonderful, could have a little better understanding of how long it would take to "dry out" everyone was amazing and kind and perhaps did not know themselves how long it would take.I will recommend this franchise to all of my friends and family.
SERVPRO was in constant communication during the clean up process. They gave great customer service and were very professional. Carlos was excellent, always on time, and accommodating. Also they were very quick in responding and with the clean up.
SERVPRO exceeded my expectations. They were courteous, polite, quick and efficient.
About Us
SERVPRO of Carmel Valley NE/East Rancho Santa Fe has been servicing the San Diego area for the past 10 years. Recently, the franchise came under new ownership and is now owned and operated by James Thompson. James has two other franchises that have grown exceptionally well over the past few years, allowing him to continue to expand the business.
In the early days SERVPRO franchises focused on cleaning carpets, upholstery and draperies. Over time SERVPRO evolved into the water/fire damage restoration business and has been expanding and growing across the country ever since. Our goal is to provide exemplary service from the first phone call to the last time we walk out the door. We understand insurance companies can be a challenge to work with and SERVPRO of Carmel Valley NE/East Rancho Santa Feloves to assist our customers by making the process as smooth as possible.
Our services include water, fire, and mold mitigation, biohazard and trauma cleanup, and carpet and upholstery cleaning.
Call us today and we’ll be happy to answer your questions and help make it “Like it never even happened."
Recommended For You
Customer Services Excellence
SERVPRO of Carmel Valley NE/ East Rancho Santa Fe is ready to answer the phone ready to …IICRC Certified Firm
SERVPRO of Carmel Valley NE/East Rancho Santa Fe is an IICRC firm.The Institute of …Does Your San Diego Home Have A Mold Problem?
Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. …