Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Meet Our Team
Here to Help® 24/7.
SERVPRO of Belmont / San Carlos
Roy Drake
Roy Drake is the CEO of Cleanair Image Inc. DBA SERVPRO of Belmont/San Carlos, San Leandro and Stockton. He has been in the cleaning and restoration industry since the late 1990’s and has owned and operated his SERVPRO franchises since 2006. Roy is Master Certified in the IICRC with more than ten certifications. He leads his team of highly qualified professionals with a "Lead from wherever he's needed" attitude. You will often find Roy on the scene pitching in working alongside our technicians at a fire, mold or water loss.
Rhia Shiek
Rhia serves as a General Manager. Rhia has 8-ongoing years of SERVPRO knowledge, had 5 in content evaluation before SERVPRO, and worked in Real Estate financing with her license before that. She specializes in our estimating/invoicing department. She is IICRC Certified in Fire/Smoke, Odor, and Water. She is a remarkable asset to the team!
Jose Medrano
Jose is our Operations Manager. We think of Jose as our quarterback. Jose is responsible for assigning each of our teams to the job that they are best suited for. All while managing his team. As OM he guarantees that the team that shows up on your doorstep for your job is the best team for that specific job.
Stephen Bonovich
Stephen is our Construction Manager. He has been leading our construction division in a great direction since starting with the company. He has been a great asset. We know we can always count on him to make get houses back to their original condition. "Like it never even happened."
Moises Rosales
Moises is our Marketing Coordinator. He is the administrator of all of our social media. Moises works in the community/public relations field by developing business bonds and providing educational opportunities for outside parties. He works side-by-side with the Administration and Production team as well as our customer service field.
Mercedes Yanez-Santori
Mercedes works as our Production Coordinator, she works side-by-side with our Production Managers to coordinate all job appointments in a timely and accurate manner. Also, routing all techs to designated locations and project sites.
Reyes Gutiérrez
Reyes is one of our most valued Mold, Water and Demo technicians. He also is our newest Estimator working in our invoicing and estimating department. Day or night Reyes has a smile on his face and never says no. He is been apart go the SERVPRO family for 2 years and has proven himself to be an invaluable member of the team.
Javier Fernandez
Javier (Javi) is currently working in our estimating and invoicing department. As a past member of the Mold, Water and Demo team he has worked some of our most challenging jobs. He travels regularly with our large loss team, and there is not an environment that you can put him in where he won't excel.
Maggie Beltran
Maggie is the Office Administrator. Maggie has previous restoration experience. She came in with lots of knowledge and great customer service skills. She is a great asset to the team and a perfect piece to our puzzle.
Carrie Jensen
Carrie is our Accounts/Receivable Clerk, specializing as our collections coordinator. She delegates all collections and ensures payments are being made on time. Monitoring all job invoices and keeping QuickBooks intact.
What our
customers are saying
The service and professionalism of Ono & Jonathan exceeded my expectations. Jose was prompt in answering my questions.
A big "shout out" to Grecia who went above and beyond with my concerns and needs. She is so kind and helpful, I feel she is more a friend than someone that just works at SERVPRO!
SERVPRO is the greatest!! I had a kitchen fire (next time I want fried chicken, I'll drive to KFC) that almost burned my house down. The damage was limited to the kitchen but there was soot all over the house...walls & ceilings. Props to the Hayward Fire Dept. Station #7 for getting there in 2 minutes!
The 5 woman crew from SERVPRO worked 3 days and they cleaned everything....even things that were non fire damage dirty. They emptied my kitchen cabinets and cleaned them thoroughly. They packed all my dishes and stuff and kept them in storage until done. They were very courteous and professional and worked well beyond my expectations. I would give ten stars if I could.
Just a quick thank you for the fabulous job your team did restoring my home after the fire.
Flooding in my downstairs from rain... OMG. Your people were amazing. I highly recommend SERVPRO.
My office was flooded by a broken pipe in our break room. Jose and Fidencio from your company were most helpful. Even though the equipment they left in my office was noisy, it got the job done. I hope I wasn't too annoying to work with? LOl. Thanx again.
Amazing. "Like it never even happened."
Vanessa was prompt, she and her team were respectful of my home and my belongings. Thank you to my property management company for sending SERVPRO. Than you to Vanessa for being so professional.
I called SERVPRO regarding treatment for mold throughout the home. I spoke with a lady by the name of Grecia. She was very professional and quick to respond to our needs. We met the very next morning so I could get a quote for the work to be done. The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room. The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me. Everything looked fantastic and no longer had the smell of mold. Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked. I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area. Once it was completed, Grecia checked in with me to make sure it was thoroughly treated. I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the call back. I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service. In fact, I did recommend Grecia to a neighbor and friend and she used her as well.
My wife was worried that we had a serious mold problem in our home. We no longer worry about this thanks to an inspection and service performed by your company.
The service and professionalism of Ono & Jonathan exceeded my expectations. Jose was prompt in answering my questions.
A big "shout out" to Grecia who went above and beyond with my concerns and needs. She is so kind and helpful, I feel she is more a friend than someone that just works at SERVPRO!
SERVPRO is the greatest!! I had a kitchen fire (next time I want fried chicken, I'll drive to KFC) that almost burned my house down. The damage was limited to the kitchen but there was soot all over the house...walls & ceilings. Props to the Hayward Fire Dept. Station #7 for getting there in 2 minutes!
The 5 woman crew from SERVPRO worked 3 days and they cleaned everything....even things that were non fire damage dirty. They emptied my kitchen cabinets and cleaned them thoroughly. They packed all my dishes and stuff and kept them in storage until done. They were very courteous and professional and worked well beyond my expectations. I would give ten stars if I could.
Just a quick thank you for the fabulous job your team did restoring my home after the fire.
Flooding in my downstairs from rain... OMG. Your people were amazing. I highly recommend SERVPRO.
My office was flooded by a broken pipe in our break room. Jose and Fidencio from your company were most helpful. Even though the equipment they left in my office was noisy, it got the job done. I hope I wasn't too annoying to work with? LOl. Thanx again.
Amazing. "Like it never even happened."
Vanessa was prompt, she and her team were respectful of my home and my belongings. Thank you to my property management company for sending SERVPRO. Than you to Vanessa for being so professional.
I called SERVPRO regarding treatment for mold throughout the home. I spoke with a lady by the name of Grecia. She was very professional and quick to respond to our needs. We met the very next morning so I could get a quote for the work to be done. The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room. The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me. Everything looked fantastic and no longer had the smell of mold. Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked. I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area. Once it was completed, Grecia checked in with me to make sure it was thoroughly treated. I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the call back. I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service. In fact, I did recommend Grecia to a neighbor and friend and she used her as well.
My wife was worried that we had a serious mold problem in our home. We no longer worry about this thanks to an inspection and service performed by your company.
About Us
We set up shop here just over a decade ago on the shores of the Peninsula. Back then, our first warehouse was just 2,000 square feet, which sounds like a lot until you fill it with equipment. Our reputation as a premier restoration company for water, fire, mold or storm damage, as well as biohazard and HVAC cleaning, has grown a lot since then.
Today, we are one of the largest SERVPRO franchises in the US. However, we still find time to help with the grocery shopping for some of our elder community members. We contribute to the San Carlos Chamber of Commerce and do our bit for The American Red Cross too. These help our communities in Belmont, San Carlos Foster City to thrive, and we are here to help celebrate it.
From our owner Roy Drake all the way to a technician starting their first day, we are all local to this community. In times of hardship, we stand together. When the devastating San Bruno Gas Pipe explosion of 2010 happened, we were here to help residents and commercial property owners put there lives back together. During that month we cleaned more than 1,000 homes and still found time to collect food and clothing for the victims.
We have not just expanded for the sake of expansion, but to better serve Belmont, San Carlos, Redwood Shores, and Foster City. Our large cleaning facility at the east end of the San Mateo Bridge allows us to get to residents in the East Bay and on the San Francisco Peninsula quicker than we could before. We are one of the few certified biohazard cleanup companies to operate in California. We offer ultrasonic cleaning equipment and other state of the art equipment.
In short, SERVPRO of Belmont/San Carlos is the company you need to carry out restoration work for private and commercial properties here in the Belmont, San Carlos, Foster City and Redwood Shores areas and the surrounding area.
Se Habla Español
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