Meet Our Team
Here to Help® 24/7.
SERVPRO of Azusa / Covina
Nick Reynolds - Owner
Meet the owner - Nick has been in the restoration industry for 20 years. He is well respected amongst his peers and considered an industry expert often consulting for insurance adjusters. He was raised by two architects and grew up with an eye for design and detail. He is diligent in his work with strong ethical values. If you have a fire, flood or other structural damage…Nick is your guy. Outside of work, Nick is a wonderful husband and father of 3 who prioritizes quality family time. He enjoys spending time outdoors: off-roading, camping, fishing, dirt bike riding, golfing and more.
Kevin Emerson - Construction Manager
Kevin has been in the construction industry for close to 28 years. He entered into the construction industry while still in high school, working after school and weekends for a close family friend building custom homes. He learned a variety of the building trades and loved the field of construction. After high school he continued in the trades ultimately landing in Heating and Air Conditioning. Kevin spent the next 8 years honing his skills there.
Throughout his career he was exposed to several water damage restoration events which piqued his interest in the industry. He found it to be a perfect fit for his skill set.
Over the next several years he received his credentials in water mitigation, mold remediation, fire/smoke remediation, and Applied Structural Drying (ASD). He worked his way to Emergency Services Director for a large restoration contractor. Here he managed a large staff and numerous mitigation projects daily, ranging in size from single rooms to entire homes / businesses.
Eventually, he moved to an estimating and project management role where he oversaw the repair portion of projects. He was responsible for the estimating, material sourcing, work scheduling and communications throughout repairs. As with the mitigation work he oversaw projects of varying size in both the residential and commercial fields.
Kevin broad experience has given him a deep understanding of what it takes to get the job done in a timely and efficient manner. Understanding that communication is key for doing so. His knowledge of the industry assists in quickly navigating the claims process, effectively communicating to all involved parties and bringing the claim to resolution quickly.
Kevin enjoys spending time with his family and coaching his two young sons in baseball.
Bryant Falone - Production Crew Chief
Bryant has been a Crew Chief at SERVPRO of Azusa/Covina since 2012. He has a well-rounded skillset that includes five years of countertop installation (helps greatly with water and mold remediation.) His electrical knowledge and training also mesh well with his IICRC certification in WRT water damage restoration. Bryant is strong on job management and communications with our customers and meets schedules. Bryant lives in Covina with his wife and son, and he enjoys skateboarding, classic cars, tattoos, music, and sports.
Robby Crabb - Production Crew Chief
Robby has been a Crew Chief with us since 2015. He received certification as a water damage restoration technician WRT from the IICRC. His job knowledge and skills are parlayed with his job management talents and customer interface making him a valuable team member. Robby likes sitting down at the poker table, watching movies and spending time with his family and friends.
What our
customers are saying
I could not imagine that an outlet could cause so much fire damage throughout my home, but thanks to your amazing contractors, you restored the damage and even fixed the faulty electric.
The storm tore a hole in the side of my house that allowed for water damage. Your team helped to seal up the hole and clean up the mess. You even worked to repair the damage to the house. I never worried about anything.
We had a roof leak that went unnoticed for a long time, so the damage was great. Luckily, your team was still able to restore our home for us.
My shop had water all over the entryway after rain came in under the door, but luckily I called SERVPRO for help. They were able to dry me out in no time and I was able to reopen.
I am so relieved I called your company to help us. We were able to return home a lot quicker than I would have expected.
My neighbor saw how fast your team worked to repair my roof and the water damage the hole caused. It’s no surprise that I see your green vehicles working next door now. Great job.
When the upstairs toilet flooded, we thought the house needed reconstruction. Your amazing technicians dried out the damage and we only needed to replace some cabinets. You saved us so much money.
I’ve heard about SERVPRO a lot over the years, but it wasn’t until I needed restoration that I understood what all of the fuss was about. So professional, skilled, and courteous.
I don’t usually write reviews, but I think that more people need to know about SERVPRO and the amazing technicians they employ. I knew right away I made the right call when you arrived at my house.
I could not imagine that an outlet could cause so much fire damage throughout my home, but thanks to your amazing contractors, you restored the damage and even fixed the faulty electric.
The storm tore a hole in the side of my house that allowed for water damage. Your team helped to seal up the hole and clean up the mess. You even worked to repair the damage to the house. I never worried about anything.
We had a roof leak that went unnoticed for a long time, so the damage was great. Luckily, your team was still able to restore our home for us.
My shop had water all over the entryway after rain came in under the door, but luckily I called SERVPRO for help. They were able to dry me out in no time and I was able to reopen.
I am so relieved I called your company to help us. We were able to return home a lot quicker than I would have expected.
My neighbor saw how fast your team worked to repair my roof and the water damage the hole caused. It’s no surprise that I see your green vehicles working next door now. Great job.
When the upstairs toilet flooded, we thought the house needed reconstruction. Your amazing technicians dried out the damage and we only needed to replace some cabinets. You saved us so much money.
I’ve heard about SERVPRO a lot over the years, but it wasn’t until I needed restoration that I understood what all of the fuss was about. So professional, skilled, and courteous.
I don’t usually write reviews, but I think that more people need to know about SERVPRO and the amazing technicians they employ. I knew right away I made the right call when you arrived at my house.
About Us
With a rich history that includes the Rubel Castle and the legendary Route 66 in our service area, we appreciate the same diverse culture and heritage that defines the residents and businesses of Azusa and Covina. We see each opportunity to help with mitigation, remediation, reconstruction, cleaning, or restoration as a way that we can make the communities we live in better. Our owners, Nick & Carrie Reynolds, have helped each member of the team to continually grow and excel in the restoration industry to provide our customers with knowledgeable and confident recovery solutions.
With our service area boxed in between the fast-paced exchanges of interstates 210 and 10, our already densely populated region sees many travelers every day as well. Our bustling commercial districts that have sprouted up along these interstates and in Azusa, Irwindale, and Covina require a fast response to emergencies to capitalize on this traffic. Our SERVPRO® team stays ready for all disasters and emergencies threatening homes or businesses throughout our area 24/7, arriving with the full measure of our recovery and mitigation equipment to get your property back to pre-loss conditions quickly.
Though we are ready for the damaging effects of water, fire, mold, storms, floods, biohazards, and other disastrous threats, this is not the only service and support that we provide our area. As a family-owned and operated restoration team, our community is very important to the entire staff. We try to give back to our communities and its people through our involvement with local organizations, non-profits, fundraisers, youth programs, and our partnership with the Red Cross for disaster relief.
Like the citrus groves that had made the area famous in the past, we seek to plant deep roots throughout Los Angeles County to continue to be the name that home and business owners trust when disaster strikes.
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