Meet Our Team
Here to Help® 24/7.
SERVPRO of Gilbert / Chandler South / Ahwatukee & South Tempe / Mesa Southeast
SERVPRO of Gilbert, Chandler South, Mesa Southeast, Ahwatukee & South Tempe
The team members of SERVPRO Team Gatz are highly trained in restoration, remediation and claims processing. Our goal is to offer superior customer service with a focus on efficiency and professionalism. Our Technician undergo extensive training and have years of experience in various facets of cleaning, restoration, remediation, and reconstruction. We are an IICRC Certified Firm for Water Damage Restoration, Applied Microbial Remediation, Fire and Smoke Restoration, Applied Structural Drying, Mold Certification, Asbestos Abatement, Lead Renovator Certification and Bio Hazard Certification.
Mark Gatz
Mark Gatz is the owner of SERVPRO Team Gatz. In previous years, he has worked with startups, family offices, and numerous other entrepreneurs on process development, scaling operations for expansion, business development, customer service, and sales. Mark has brought several startups to success in various vertical markets which are still thriving today. He specializes in the expansion and streamlining of services and operational efficiencies for large scale growth.
Mark has overseen and managed restoration and construction projects for both commercial and residential customers. He is connected with local Gilbert & Mesa, Arizona city officials and inspectors dealing with construction permitting, inspections, and zoning. Mark serves as an HOA board member with a focused mandate on irrigation systems and is active in his local community.
Sonia Hernández
Sonia is SERVPRO of Gilbert’s Reconstruction Project Manager. She has over four years of reconstruction management experience. Sonia is licensed in property and causality insurance. Her goal is to return your property back to its preloss condition.
Sonia loves to spend time with her five children. As a busy working lady, she still finds time to cook and travel which is a passion of hers.
When asked what she likes about working as a member of the SERVPRO Team she says "it is a wonderful environment. She loves working with her sub-contractors and customers. She really enjoys helping customers get their homes or business back in order after a loss."
Rosie Flores
Rosie Flores is a Marketing Representative for SERVPRO of Gilbert. Rosie has been with SERVPRO since 2014 and is a crucial element of our team. She works closely with insurance agents, commercial clients, and homeowners, educating and sharing the services our SERVPRO Franchise has to offer.
In her free time, Rosie enjoys volunteering and spending time with her husband and two daughters.
When asked why she enjoys working for SERVPRO Rose states "I enjoy working at SERVPRO because I'm proud for the service we provide! I meet a lot of wonderful people every day!"
Julieta Zamora
Julie is a Lead Production Technician for SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe. Before coming to work with us, she worked as a painter for three years. She is a great member of our team with a strong work ethic.
In her spare time, Julie enjoys composing and performing music as well as participating in sports, specifically soccer. She also loves to spend time with her dog Whitey.
Maria Villares
Maria is a technician at SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe with four years of experience within the franchise. Familiar with an array of cleaning and restoration practices from disinfection to demolition, she is a highly capable individual with a wealth of knowledge. One of the things Maria appreciates most about working at SERVPRO is the people she works alongside; kind and hard-working individuals who create a tight-knit culture that makes our franchise unique.
At home, Maria has 2 pets, Bruno and Junior. She enjoys spending time with them as well as her family, including three kids and five grandchildren. Additionally, she often goes on camping trips for a fun and relaxing weekend away.
Maria Alvarez
Maria, also known as Mara, is a SERVPRO Technician with two years of experience in cleaning and restoration. She understands the impact damage to properties can have on the owner. When asked why she enjoys working at SERVPRO, Mara said that it’s “because every day we are helping people solve problems they face in their homes and businesses”. Her compassion paired with an impressive knowledge of the field and a go-getter attitude makes her an amazing member of the SERVPRO of Gilbert, Chandler South, Ahwatukee and South Tempe team.
In her spare time, Mara enjoys cinema, Italian food, shopping, and walking her dogs. In addition to two dogs, she also has many cats and makes concerted efforts to help save animals in her community.
What our
customers are saying
Your company is fantastic. Customer service excellent, work orderly and complete. Great job!
Very Professional, I am very impressed with the quality of technicians that you have on staff. They were very helpful. Scott and Holly did a great job
Very responsive! Arrianna is great, ask for her if you can.
"I can’t say enough positive things about this process. I will recommend their service to everyone! Great communication, workmanship & sense of urgency to complete the restoration in a timely manner."
Exceptional service
Fernando and his team were very good throughout the process. I appreciate the COO (Jim) and Product Manager (Kurt) stopped by the house to make sure I was being taken care of during the process.
5 out of 5 stars. Our review. Thank you to Megan & Arrianna and staff for excellent response time and service. Always so thorough & efficient.
Carlos was fantastic and very patient with us. He made this experience better!
We have been extremely happy with Greg and his team. He is competent and thorough in his work. Greg's concern for comfort was appreciated. He is a good person and nice to be around.
Your company is fantastic. Customer service excellent, work orderly and complete. Great job!
Very Professional, I am very impressed with the quality of technicians that you have on staff. They were very helpful. Scott and Holly did a great job
Very responsive! Arrianna is great, ask for her if you can.
"I can’t say enough positive things about this process. I will recommend their service to everyone! Great communication, workmanship & sense of urgency to complete the restoration in a timely manner."
Exceptional service
Fernando and his team were very good throughout the process. I appreciate the COO (Jim) and Product Manager (Kurt) stopped by the house to make sure I was being taken care of during the process.
5 out of 5 stars. Our review. Thank you to Megan & Arrianna and staff for excellent response time and service. Always so thorough & efficient.
Carlos was fantastic and very patient with us. He made this experience better!
We have been extremely happy with Greg and his team. He is competent and thorough in his work. Greg's concern for comfort was appreciated. He is a good person and nice to be around.
About Us
SERVPRO Team Gatz understands the stress and worry that comes with disaster damage to your home or business. Our goal is to help minimize interruption to your life and quickly make it "Like it never even happened."
We specialize in the cleanup, restoration, and reconstruction of residential and commercial property after water, fire, smoke, mold, mildew, and biohazard damage.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the expertise to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO Team Gatz.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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