About Us
Here to Help® 24/7.
SERVPRO of Mountain Home & Harrison
About Us
SERVPRO of Mountain Home & Harrison is a locally, independently and professionally owned Restoration, Cleaning, and Construction company and is now under new ownership! We’re your local #1 trusted leader in the restoration industry. Our team of heroes proudly serves the homes and businesses in the local communities of Baxter, Boone, Fulton & Marion Counties, Arkansas. We are proud to be situated in the beautiful Mountain Home community. From fire damage to water damage to storm damage to mold remediation to carpet cleaning, we know how to effectively and efficiently restore your home or business to make it “Like it never even happened.”
As a result of fire damage, water damage or any kind of natural disaster that may occur at your residential or commercial property, we fully understand the stress and headache it can cause. Situations as such can happen when you least expect it. To help mitigate the damage, and to help alleviate some of that stress and headache, SERVPRO of Mountain Home & Harrison responds quickly and faster to help prevent any secondary damage to your home or business. No damage is too small or too big for us. We offer 24/7 emergency water removal & flood cleanup repair services 365 days of the year. SERVPRO of Mountain Home & Harrison is with you + your home, with you + your family, and with you + your business. We’re there for you throughout your entire journey.
We firmly believe our employees are our greatest assets. And that’s why we continually invest in our heroes. We focus a heavy concentration on continuing education. This investment affords us the opportunity to better serve our customers every day. SERVPRO of Mountain Home & Harrison has a team of highly trained, experienced, knowledgeable and qualified employees. We offer certifications for our employees. Furthermore, we ensure we retain our IICRC (Institute of Inspection Cleaning and Restoration) certification. We have a competitive edge above the rest.
OUR HISTORY
Richard Hastings’, Owner and Vice-President of SERVPRO of Cape Girardeau & Scott Counties, humble beginnings with SERVPRO started in 1980 in his home state of Delaware. After a lengthy amount of time as an employee, he decided to purchase the franchise. As SERVPRO as a whole continued to grow, there was an opportunity to add franchises. Richard decided to take a leap of faith; he sold his franchise to his sister and moved to be a SERVPRO pioneer in the state of Missouri. While he was building the first St. Louis franchise, he met his wife Sandy, and they got married in October of 1987. Sandy left her job at KETC (PBS network) in 1988 to join SERVPRO as President and Co-owner. The couple welcomed their beautiful daughter, Brittany, in 1991. Brittany and her husband Mac Davenport are also now co-owners of SERVPRO of Cape Girardeau & Scott Counties and have been with the company since 2016.
As opportunity presented itself once again, Richard sold the St. Louis franchise to start one in Sandy’s hometown of Cape Girardeau in September of 1992. To get the business off the ground, Richard would stay with his mother-in-law in Cape Girardeau when he got jobs while Sandy stayed with Brittany at their home in St. Louis, Missouri, until it was sold. Six months later, in March of 1993, all three of them were able to move into their new home, which was nestled in Southeast Missouri, right in the heart of the Cape Girardeau community.
In May of 2024, with Mac and Brittany at the helm, they acquired SERVPRO of Mountain Home & Harrison in addition to SERVPRO of Cape Girardeau & Scott Counties. Our goal is to serve the Mountain Home and surrounding communities with the same level of integrity and excellence that has been established in the Cape Girardeau area. We hope you will allow us to serve you in your time of need.
Service Area
Certifications
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- WRT - Water Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
What our
customers are saying
Overall I couldn't ask for better service. Every staff member that was involved at my house was top notch. I am impressed!
They did a great job, and have made sure we know that they are available until final decisions have been made re: carpeting.
RE: Mike, Jason, Mark, Doug and Jamie
Just a Note to tell you how Thankful we are to have you guys taking care of our needs after the Flood to our new home that we lived in 6 weeks before the incident.
Doug is a great asset to your company, he has explained the process of drying the areas and so compassionate to us. All the helpers have been courteous and helpful, willing to do anything I wanted and needed. We are so thankful to have your company continuing to help us until the process is complete.
"Have been very accommodating" after giving us all 10's on the Certificate of Satisfaction form.
I am just very happy and I wish it wouldn't have happened, but since it did I am happy that SERVPRO was recommended and that I used your services.
They all were great and did a wonderful job and was very helpful to me, and very nice. I will recommend them to anyone.
We are so glad for the help to get our home usable again. Thank you.
Thank you for responding to the water leak at my Rental Property! Since I was not able to rush over...you did! I appreciate the flexibility and professional service...
3rd project with this office GREAT service!
Overall I couldn't ask for better service. Every staff member that was involved at my house was top notch. I am impressed!
They did a great job, and have made sure we know that they are available until final decisions have been made re: carpeting.
RE: Mike, Jason, Mark, Doug and Jamie
Just a Note to tell you how Thankful we are to have you guys taking care of our needs after the Flood to our new home that we lived in 6 weeks before the incident.
Doug is a great asset to your company, he has explained the process of drying the areas and so compassionate to us. All the helpers have been courteous and helpful, willing to do anything I wanted and needed. We are so thankful to have your company continuing to help us until the process is complete.
"Have been very accommodating" after giving us all 10's on the Certificate of Satisfaction form.
I am just very happy and I wish it wouldn't have happened, but since it did I am happy that SERVPRO was recommended and that I used your services.
They all were great and did a wonderful job and was very helpful to me, and very nice. I will recommend them to anyone.
We are so glad for the help to get our home usable again. Thank you.
Thank you for responding to the water leak at my Rental Property! Since I was not able to rush over...you did! I appreciate the flexibility and professional service...
3rd project with this office GREAT service!