Meet Our Team
Here to Help® 24/7.
SERVPRO of Tuscaloosa
Don Elmore
Don Elmore is the Owner/CEO of SERVPRO of Tuscaloosa. He has over 20 years of experience and several certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician. He is also licensed by the state & federal government as a Lead Paint Remediation Contractor.
Don enjoys fishing and golfing in his free time. Some of Don's favorite foods are seafood and a great steak!
Jacob Cory
Jacob Cory is General Manager and part owner at SERVPRO of Tuscaloosa. He has over 20 years of experience and several certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician, Applied Structural Drying Technician, Carpet Repair & Reinstallation Technician, Commercial Drying Specialist, Applied Microbial Remediation Technician, and Fire and Smoke Restoration Technician. He is also a licensed HVAC technician with the State of Alabama and is OSHA certified.
Jacob loves spending time with his wife and kids. He also enjoys playing guitar and fishing to relax.
Albert Thompson
Albert Thompson is our Marketing Manager and Director of Business Development. He has been with our SERVPRO team for seven years and is certified from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.
Albert enjoys sports and taking his family to Alabama football games. He loves to golf when he gets the opportunity. Albert also enjoys cooking, specifically grilling for his friends and family.
Amy Phillips
Amy Phillips holds the Accounts Receivable position and Administrative Assistant at SERVPRO®; of Tuscaloosa. She has been with SERVPRO®; of Tuscaloosa for 20 years and has the following certifications from SERVPRO®;: ECTP CTC, ECTP Water, and ECTP Fire.
Amy is a new mother and enjoys spending time with her growing family. She also loves Mexican food!
Scott Claybrook
Scott Claybrook is one of our Sales and Marketing Representatives. He has been with SERVPRO®; of Tuscaloosa since June 2017.
Scott is certified from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Restoration Technician.
Scott grew up in Northport, Alabama. He enjoys being a CrossFit coach and volunteering as a Chamber Ambassador at The Chamber of Commerce in his spare time. He also loves his Pomeranian, Bear, and his Labrador Retriever, Maggie.
His favorite part of working at SERVPRO®; of Tuscaloosa is building relationships within the community. His favorite food is pepperoni pizza!
Andrew Durham
Andrew Durham is our Construction Manager. He joined our team as a Sales and Marketing Representative, but became our Construction Manager in May 2022! He has been with SERVPRO®; of Tuscaloosa since November 2020.
Andrew grew up in Fyffe, Alabama. He enjoys spending time with his wife, daughter, and is expecting a son. He also loves his dog! In his spare time, Andrew also loves woodworking and playing golf.
His favorite part of working at SERVPRO®; of Tuscaloosa is building relationships. His favorite food is a bacon cheeseburger!
Tessa Hardin
Tessa Hardin is one of our Job File Coordinators. She has been with SERVPRO®; of Tuscaloosa since November 2020.
Tessa is certified from the Institute of Inspection Cleaning and Restoration Certification (IICRC) as a Water Damage Restoration Technician.
Tessa is from Brent, Alabama. She enjoys spending time with her children, dogs, and going camping! Tessa is actually a certified dog obedience trainer.
Her favorite part of working at SERVPRO®; of Tuscaloosa is being part of a wonderful team and learning new things. Her favorite food is hot dogs!
Deborah McDonald
Deborah McDonald is a Crew Leader for SERVPRO®; of Tuscaloosa and has been with us for seven years. She loves her little dog!
A.C. Oats
A.C. Oats is a Crew Chief at SERVPRO of Tuscaloosa. He has over 14 years of experience and has the following certifications from SERVPRO: ECTP CTC, ECTP Water and ECTP Fire.
A.C. served in the military for 6 years. In his spare time he likes to play basketball and relax while fishing.
A.C. loves some good southern food such as greens, beef, chicken, beans and fish!
Roger Wallace
Roger Wallace is the Lead Carpet Technician and a staple of the SERVPRO of Tuscaloosa team. He has almost 30 years of experience and has the following certifications from SERVPRO: ECTP CTC, ECTP Water, ECTP Fire and ECTP Carpet & Upholstery.
Mr. Roger doesn't have a specific favorite food. He enjoys anything!
What our
customers are saying
I highly recommend SERVPRO! They are very professional and nice people to do business with.
The staff was courteous, polite and helpful throughout the duration of the job. I was confident in the knowledge and professionalism of the team onsite. Tasheka Spencer was a joy to work with. Would strongly recommend.
My experience with SERVPRO Tuscaloosa was a very good one. They were prompt and completed the work just as they said they would. I would use them again and refer them to my friends. Thanks!
When you work at a big apartment complex, you deal with emergencies all the time. Whether its 3 in the morning or 3 in the afternoon, SERVPRO® of Tuscaloosa has always been there. Awesome response time and even better service. There's no one else that I would rather show up for an emergency than the people at SERVPRO® of Tuscaloosa!
Tom and Devan responded quickly to an issue at my community. They were both very professional and courteous. This is the second time I have needed SERVPRO and I’ve always been pleased with their customer service and efficiency. Thanks guys! You have a customer for life.
SERVPRO of Tuscaloosa is the quickest to respond to any type of restoration need you may have. They're fast and friendly. I've been in the insurance industry for over 20 years and never seen a more professional group than SERVPRO. They will get the job done fast, and get it done right the first time. They do it all, fire, water damage, smoke, clean up. Call and they'll take care of you!!!!
I had an excellent experience with SERVPRO of Tuscaloosa and am very pleased @ Hayden, Chelsea, David, and Scott for the great professional work they all participated in. Thank You ALL for the great service.
Great experience with this team. Project manager David Beck was always available and helpful throughout the entire project and worked diligently to ensure all our concerns were addressed and handled in a timely manner. The final outcome of the house was great and we could not be happier. Thanks so much.
SERVPRO was great. Albert was very thorough and knowledgeable. Great customer service. Was on time for appt. highly recommend.
I highly recommend SERVPRO! They are very professional and nice people to do business with.
The staff was courteous, polite and helpful throughout the duration of the job. I was confident in the knowledge and professionalism of the team onsite. Tasheka Spencer was a joy to work with. Would strongly recommend.
My experience with SERVPRO Tuscaloosa was a very good one. They were prompt and completed the work just as they said they would. I would use them again and refer them to my friends. Thanks!
When you work at a big apartment complex, you deal with emergencies all the time. Whether its 3 in the morning or 3 in the afternoon, SERVPRO® of Tuscaloosa has always been there. Awesome response time and even better service. There's no one else that I would rather show up for an emergency than the people at SERVPRO® of Tuscaloosa!
Tom and Devan responded quickly to an issue at my community. They were both very professional and courteous. This is the second time I have needed SERVPRO and I’ve always been pleased with their customer service and efficiency. Thanks guys! You have a customer for life.
SERVPRO of Tuscaloosa is the quickest to respond to any type of restoration need you may have. They're fast and friendly. I've been in the insurance industry for over 20 years and never seen a more professional group than SERVPRO. They will get the job done fast, and get it done right the first time. They do it all, fire, water damage, smoke, clean up. Call and they'll take care of you!!!!
I had an excellent experience with SERVPRO of Tuscaloosa and am very pleased @ Hayden, Chelsea, David, and Scott for the great professional work they all participated in. Thank You ALL for the great service.
Great experience with this team. Project manager David Beck was always available and helpful throughout the entire project and worked diligently to ensure all our concerns were addressed and handled in a timely manner. The final outcome of the house was great and we could not be happier. Thanks so much.
SERVPRO was great. Albert was very thorough and knowledgeable. Great customer service. Was on time for appt. highly recommend.
About Us
Our History
SERVPRO of Tuscaloosa has been in business for over 25 years and understands the stress and worry caused by fire or water damage and the chaos it causes your life and home or business. For over 25 years, SERVPRO of Tuscaloosa has been helping the people of Tuscaloosa, Alabama, and neighboring communities. Thousands of customers have called upon us to restore their property.
Committed to Our Community
Owner Don Elmore and our leadership team grew up and raised their families in this community. We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, businesses, and organizations of the Tuscaloosa area that help make our community great.
Our Employees
We are committed to hiring top-qualified people and training them for excellence. Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured that our staff is equipped with the knowledge to restore your property.
The SERVPRO Difference
Our motto is “Like it never even happened.” We offer the highest possible standard of professionalism in the restoration, cleanup, and mitigation of your home or business and have gained the reputation as the premier water, fire, and mold remediation service.
If you would like to schedule service for your home or business, please call today!
Recommended For You
Rest Easy, the SERVPROS Have Arrived
When it comes to damage at your home or commercial property, it is very important to …We’ve Got Commercial Properties Covered and Here’s Why:
Local to Tuscaloosa:We love Tuscaloosa! For the last 25 years, SERVPRO of Tuscaloosa has …Why Choose SERVPRO for Commercial Properties?
We have years of experience in Tuscaloosa.For over 25 years, SERVPRO of Tuscaloosa has …