Meet Our Team
Here to Help® 24/7.
SERVPRO of Talladega, Clay & Randolph Counties
Melissa Walp
Melissa, joined our team in March of 2015 as an Administrative Assistant. She has an outgoing personality and is wonderful with our customers. She also helps out with the crews when needed. She's an all around team player!
Wayne Willard
Wayne joined our team in August of 2015 as a Sales Rep. He came in as a natural, he's been the lead sales person since joining the team. He enjoys working with our community and seeing the finished product of sold jobs. If you would like to meet Wayne and have him come out and give you an estimate on any fire, water,or mold damage please give him a call (256) 453-1820
Mark Stringfellow
Mark joined our team in May of 2011 as an Administrative Assistant . He's responsible for all insurance uploads and has done an outstanding job at keeping our franchise at an A average on our job scores. Mark is very organized and detail oriented. Certifications: WRT Certified (IICRC)
Kim Payne
Kim Payne joined our team in Feb of 2017 as the Marketing Support Coordinator. As of April 2019, she became the File Auditor/Estimator. She then advanced to becoming an Administrative Assistant from there. She has high energy and very outgoing with a dedication to sales and customer service. With her outstanding marketing, social media and office skills she is a wonderful addition to our SERVPRO team. If you have any questions and would want to hear more about SERVPRO and all the services, we can do for you just give Kim a call at 256-378-1319 and she will be glad to help.
Shirley Kujan
Shirley has been with SERVPRO for 4 years and started April 22. She has outstanding sales experience being a real estate agent outside of SERVPRO. She is very attentive to her work and makes sure to get the jobs and get them done nice and quick to where its "Like it never even happened." She is a wonderful sales representative and definitely knows how to make a sale.
Chelsea Gauldin
Chelsea joined our team in October 2013. She is our Office Manager and takes pride in providing our customers with excellent customer service. She is IICRC Certified and has years of experience handling Insurance claims.
What our
customers are saying
My doors were back open in a few hours! Thank you SERVPRO!
Quickly and quietly cleaned after our hardwood floors. They did an outstanding job. We were very satisfied. They went WAY beyond in helping us!
Great people! The company I work for uses them very often and I have to work closely with them getting estimates and making sure it gets done. I have always been satisfied with their professionalism and how well they do their job.
I would use them for personal use if I ever needed them for my home because they always make sure things are done to a high standard. Easily 5 stars!
This SERVPRO franchise did awesome work. Their crew was absolutely amazing they came out and listened to my concerns and were prompt, courteous and attentive to my needs. They explained the job to me throughout their service. They performed the job with knowledge and professionalism which I was so happy with the services they performed. I will definitely tell everyone I know about this SERVPRO. Thank you so much SERVPRO for the wonderful job you all did.
This company is great to work with!! I have used them on several different occasions and each time they have done an amazing job!! Also, shout out to Shirley Kujan with SERVPRO, she is an amazing sales rep!!
This SERVPRO franchise was very professional & prompt. The quality of work they completed in such a short time frame shocked me. It only took three days to complete the work at my home and I assumed it would take a lot longer. We greatly appreciate SERVPRO assisting our state during this time of disaster!
Thank you for the responsiveness and quality of work SERVPRO provided. We were very pleased and we will use again if needed.
This group has been absolutely amazing! Without exaggeration, they are the best group of professionals I have ever worked with. Thank you for all you have done!
Response time was outstanding! Crew showed up ready to work.
My doors were back open in a few hours! Thank you SERVPRO!
Quickly and quietly cleaned after our hardwood floors. They did an outstanding job. We were very satisfied. They went WAY beyond in helping us!
Great people! The company I work for uses them very often and I have to work closely with them getting estimates and making sure it gets done. I have always been satisfied with their professionalism and how well they do their job.
I would use them for personal use if I ever needed them for my home because they always make sure things are done to a high standard. Easily 5 stars!
This SERVPRO franchise did awesome work. Their crew was absolutely amazing they came out and listened to my concerns and were prompt, courteous and attentive to my needs. They explained the job to me throughout their service. They performed the job with knowledge and professionalism which I was so happy with the services they performed. I will definitely tell everyone I know about this SERVPRO. Thank you so much SERVPRO for the wonderful job you all did.
This company is great to work with!! I have used them on several different occasions and each time they have done an amazing job!! Also, shout out to Shirley Kujan with SERVPRO, she is an amazing sales rep!!
This SERVPRO franchise was very professional & prompt. The quality of work they completed in such a short time frame shocked me. It only took three days to complete the work at my home and I assumed it would take a lot longer. We greatly appreciate SERVPRO assisting our state during this time of disaster!
Thank you for the responsiveness and quality of work SERVPRO provided. We were very pleased and we will use again if needed.
This group has been absolutely amazing! Without exaggeration, they are the best group of professionals I have ever worked with. Thank you for all you have done!
Response time was outstanding! Crew showed up ready to work.
About Us
SERVPRO of Talladega, Clay & Randolph Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our team at SERVPRO of Talladega, Clay & Randolph Counties have been helping to make it "Like it never even happened," under the ownership of Jason and Katie since 2005. Jason began his career with SERVPRO in 2000 and bought his first license in 2005 followed by his second in 2008. Jason holds his state license in Home Building, HVAC and General Contracting for the great State of Alabama. Our customers can rest assured knowing that SERVPRO of Talladega, Clay & Randolph Counties are locally owned and operated by owners and managers that truly care about the community. Our team live and work in the areas we serve so we strive to make our communities better through giving back. We value service, honesty, and mutual respect and strive to live these values each day through our work.
With our industry-leading equipment and effective real-time solutions for property recovery, our team can help homeowners and business owners save money and time. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We are dedicated to helping our customers through some of the most difficult times they may face. When your life gets thrown off track by a water or fire damage, we know how stressful the situation can be. We take our job very seriously and realize it's not just about the clean up but the entire process and helping you every step of the way. We provide 24/7 service and the fastest response times in the area. We guarantee that:
1) You will receive a call back within 1 hour of calling our office to report the loss.
2) Within four hours a crew member will be on site.
3)We will Contact the Insurance Carrier or property manger within 8 hours to report on the condition of the loss.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Talladega, Clay & Randolph Counties.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Recommended For You
Insurance Claims Can Be Simple | SERVPRO of Talladega, Clay & Randolph Counties
When a disaster strikes, it can leave your mind spinning with thoughts. How your friends …Local Matters When You Have a Need | SERVPRO of Talladega, Clay & Randolph Counties
Disasters are something we would like to avoid thinking about. Even thinking about …Restoration From the Trained Team You Need | SERVPRO® of Talladega, Clay & Randolph Counties
Decisions for your home affect so many things: your comfort, your safety and security…it …