Meet Our Team
Here to Help® 24/7.
SERVPRO of Birmingham
Steve Guice
General Manager
Steve is a graduate of the University of Alabama - Birmingham. He has worked with SERVPRO since 2009. He began his career as a Marketing Manager then changed roles where he spent 10 years on the consulting side of the business managing the Wilson Trainership for the last 8 years. He is married with 3 sons (1 set of twins) and has a full house with 10 grandkids ranging from 12 to 2! Steve makes sure everyone knows he bleeds SERVPRO Green!
Danny Raymond
Operations Manager - Water and Mold
Danny has been with our team since 2019. He is a retired law enforcement officer and has moved through the ranks during his time. He began as a Commercial Marketing Rep and Frequency marketing rep. Danny moved to our production team to begin our Commercial Recovery Team as the Project Manager. After a year he moved to the Assistance Operations Manager, then to his current role of Operations Manager. When not working, Danny enjoys coaching his daughter's softball team and spending time with his friends and family.
Rob Gerchow
Business Development
Rob has been part of our team since 2011. Since being with us he has served in many different roles within our franchise and has experience in sales, marketing, and pest management. Rob is fully certified with IICRC Certifications WRT, FRST, ASD, and AMRT. He and his family have lived in Shelby County since 1973 with his wife. Rob has 4 Sons and 3 grandchildren!
Brandon Fennell
Commercial Business Development
Brandon is a Former U.S Army communication specialist and serves on our team as a Commercial Business Development Representative. Brandon has been with our team since 2019. Prior to working with our team, he had over 18 years of experience in the general contracting and facility director world. He is IICRC certification in WRT and FSRT. Brandon is married with two beautiful 2 children!
Luke Potts
Project Manager
Luke has been with our team since 2019. He was hired in as a Crew Chief in training since then being promoted to Project Manager. Luke says that he loves the initial part of mitigation because I can really set the tone with the customer. He and his wife have recently welcomed in a new baby girl that he said has changed his life.
Mark Hargus
Project Manager
Mark has been with our team since 2009. He is instrumental in our training and focuses on great workmanship and customer service. After a long career in construction, he has held various positions with us that include, including crew chief, Priority Responder, and now is a Project Manager. When not working, Mark loves grilling, working in the yard, and creating his own little farm.
Jeff Rice
Project Manager
Jeff has been with our team since 2009. He has a wealth of knowledge and is very important to our training program. Jeff has held various positions within SERVPRO of Birmingham that include Crew Chief, Priority Responder, and is now a Project Manager. When not working, Jeff loves hunting, fishing, and spending time with his family.
Chris Parker
Mold Manager
Chris has been on our team since 2013. Chris leads our Mold Division and his knowledge goes well beyond his expertise. Chris has held various positions including Restoration Technician, Crew Chief, Priority responder, Project Manager, and to his current role. When not working, Chris loves music and spending time with his kids.
Leo Avila
Human Resources Manager
Leo has been a part of our team since August of 2019. He began his career in this industry as a Business Development Representative and since has been promoted to a new department as our Human Resource Manager/Customer Care Manager. Leo is a husband and father of 3 kids. Prior to SERVPRO, Leo served in the United States Marine Corps for a little over 9 years.
Gerald Hicks
Enterprise Recruiter
Gerald works with our HR Team as one of our Enterprise Recruiters. He is a graduate of Stillman College in Tuscaloosa where he played football and graduated with a social science degree. When he is not working with our team he is a sports recruiter helping 50+ student-athletes compete at the next level. Gerald is married with a 3-year-old son.
Justin Murray
Field Estimator
Justin has been with our team since 2012. Justin has multitudes of experience in the Restoration Industry including as Crew Chief, Warehouse Manager, Fire and Water Project Management. Justin uses his knowledge and experience to mentor others and is an integral part of our operation as a Field Estimator. When not working, Justin enjoys spending time with his friends and family, especially going to the movies with his daughter.
Chris Hooper
Commercial Project Manager
Chris began working with our team in 2014 and started out as PT and worked his way up to Project Manager. He was part of our storm team as Storm manager before moving to Frisco, TX to assist with our sister franchise. Chris then moved back to Alabama after a year where he serves as our Commercial Project Manager. Chris is certified in FSRT, OCT, and WRT.
What our
customers are saying
Even during the holidays, we are "Here to Help"
"Our home caught fire five days before Christmas Day, but it being Christmas did not stop the SERVPRO Team from being there for us. Their friendly prompt attention has made a terrible situation more tolerable than we thought would be possible. Michelle and Tammy were so attentive to every detail to our home, we felt they went above and beyond our expectations. Adam has kept us well informed every step of the way. Thanks, guys for a job well done." - Sharon via Facebook
"Thanks to SERVPRO for helping us out with our ceiling repair and water damage. The service was fabulous--Bo and Drew were great. Will be telling all our friends about what a wonderful job they did! 10 out of 10 for sure!" - Melissa via Facebook
Professionalism & Class, not only repairing jobs but representing model Christian attitudes
Great company! Really value your professionalism and thoroughness.
Got the opportunity to meet Huck..Amazing wealth of knowledge and professionalism..I would highly recommend SERVPRO to anyone
"Thanks, Huck for stopping by our agency we enjoyed learning more about your company. I love the fact your team will come out and give a free estimate before an insurance claim is even started. I am glad we partnered with SERVPRO because their customer service and communication to us and my clients make for a wonderful experience. Thanks again Huck for supporting our agency it really shows when someone truly cares" - Crystal via Facebook with Farmers Insurance
People were friendly and punctual.
"I must say this was the best crew of ladies. They worked hard and had me smiling before they left. They had me upbeat. The work was great. They really did a wonderful job. Thanks, ladies" - Sherry via Google Review
"SERVPRO is a lifesaver. Complimenting on behalf of Barnes Paper Company. We had a major water leak over the weekend, causing floor & furniture damage. The technicians were quick on the scene and provided excellent service all throughout the process. Explained every step they were doing. Great job guys." - Nancy via Google Review
Even during the holidays, we are "Here to Help"
"Our home caught fire five days before Christmas Day, but it being Christmas did not stop the SERVPRO Team from being there for us. Their friendly prompt attention has made a terrible situation more tolerable than we thought would be possible. Michelle and Tammy were so attentive to every detail to our home, we felt they went above and beyond our expectations. Adam has kept us well informed every step of the way. Thanks, guys for a job well done." - Sharon via Facebook
"Thanks to SERVPRO for helping us out with our ceiling repair and water damage. The service was fabulous--Bo and Drew were great. Will be telling all our friends about what a wonderful job they did! 10 out of 10 for sure!" - Melissa via Facebook
Professionalism & Class, not only repairing jobs but representing model Christian attitudes
Great company! Really value your professionalism and thoroughness.
Got the opportunity to meet Huck..Amazing wealth of knowledge and professionalism..I would highly recommend SERVPRO to anyone
"Thanks, Huck for stopping by our agency we enjoyed learning more about your company. I love the fact your team will come out and give a free estimate before an insurance claim is even started. I am glad we partnered with SERVPRO because their customer service and communication to us and my clients make for a wonderful experience. Thanks again Huck for supporting our agency it really shows when someone truly cares" - Crystal via Facebook with Farmers Insurance
People were friendly and punctual.
"I must say this was the best crew of ladies. They worked hard and had me smiling before they left. They had me upbeat. The work was great. They really did a wonderful job. Thanks, ladies" - Sherry via Google Review
"SERVPRO is a lifesaver. Complimenting on behalf of Barnes Paper Company. We had a major water leak over the weekend, causing floor & furniture damage. The technicians were quick on the scene and provided excellent service all throughout the process. Explained every step they were doing. Great job guys." - Nancy via Google Review
About Us
In 1999, the Wilson family moved to the Birmingham, AL area to begin building the SERVPRO brand specializing in Water Damage, Fire Damage, Mold Remediation, and other cleaning services. Benji & Brady Wilson took over as Operating General Managers in 2007. Since then, SERVPRO of Birmingham has continued to grow through excellent customer service and clients that believe in our Cleanup and Restoration Process. Not only do we provide services around the Birmingham, AL area but also serve customers in need through Storm disaster areas. The Wilsons pride themselves on staying on top of technology, services, customer service, and many other things. With the help of this, SERVPRO of Birmingham is one of the largest franchises in the SERVPRO system and strives for excellence.
SERVPRO of Birmingham understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Birmingham specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Birmingham can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property as an IICRC-Certified Firmed. SERVPRO of Birmingham is an A+ Rated business by the BBB.
Backed by a nationwide system of more than 1,600 qualified franchises, no damage is too large or too small for SERVPRO of Birmingham. If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
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