Meet Our Team
Here to Help® 24/7
SERVPRO of Medford
Donna Sgambati
Donna Sgambati is a Marketing Representative that has been working with our marketing department since April 2006, Donna helps to get our name out there, so we can help more people with their disaster recovery needs.
Penny Defranco
Penny Defranco works in our Accounting department and is a vital member of the accounts receivable team. Penny has been with SERVPRO of Medford since September 2010.
Juan Gutierrez
Project Manager
Juan has been with SERVPRO since 2004. He has his New York State Mold and United States Environmental Protection Association Lead Certifications and has recently received his Certified Bio-Recovery Technician Certification. In addition, Juan is also a State of New York Mold Abatement Supervisor, and has attended training to maintain compliance with the EPA Lead RRP (Renovation, Repair and Painting) Program. Juan is a Water Damage Restoration Technician, Applied Microbial Remediation Technician, Applied Structural Drying Technician, and Fire & Smoke Restoration Technician.
What our
customers are saying
We had damage while we were away on vacation SERVPRO of Medford came they jumped right in they fixed everything up as fast as they could they were the best we couldn't ask for a better company.
I can't say enough about the service received from SERVPRO of Medford. Following a severe storm our complex sustained significant water, storm and mold damages. The SERVPRO crews were helpful and available to answer all our questions. They were friendly and informative to our staff and residents. I would recommend them to other property managers and rentals on Long Island. Thanks!
Staff was professional and neat.
Our family had an excellent experience with SERVPRO of Medford and would strongly recommend them to anyone in need of a quality restoration company!
SERVPRO arrived quickly to assess our damage and advise us what the cleanup and restoration would cost. Their crew was here the next day to clean, sanitize and repair the damage. What started out as a complete disaster was quickly addressed and turned around, I was well informed throughout the entire process and their services exceeded my expectations! Would recommend them!
Pleased we chose SERVPRO of Medford for our cleanup and repairs following an apartment flood. They were friendly, knowledgeable, professional and fast. I hope we won't need property disaster restoration services again, but if the need arises will contact SERVPRO!
SERVPRO come through in times of need, great resource for our commercial water damage emergency. Responded quickly during off-hours, really knowledgeable and explained the restoration process from start to finish. The teams were very helpful and efficient with our large commercial disaster, I couldn’t ask for a better water damage restoration company. Without their expedited mitigation and restoration processes, this could have resulted in a much larger and costly situation.
The staff that came to my home were very professional and also did a first-class job dealing with the problems that I had in my home. I'm so glad that I use their services.
We had water damage while we were away. SERVPRO came and jumped right in. They were fast, professional and also treated us like family. We wouldn't call anyone else. They are the best.
We had damage while we were away on vacation SERVPRO of Medford came they jumped right in they fixed everything up as fast as they could they were the best we couldn't ask for a better company.
I can't say enough about the service received from SERVPRO of Medford. Following a severe storm our complex sustained significant water, storm and mold damages. The SERVPRO crews were helpful and available to answer all our questions. They were friendly and informative to our staff and residents. I would recommend them to other property managers and rentals on Long Island. Thanks!
Staff was professional and neat.
Our family had an excellent experience with SERVPRO of Medford and would strongly recommend them to anyone in need of a quality restoration company!
SERVPRO arrived quickly to assess our damage and advise us what the cleanup and restoration would cost. Their crew was here the next day to clean, sanitize and repair the damage. What started out as a complete disaster was quickly addressed and turned around, I was well informed throughout the entire process and their services exceeded my expectations! Would recommend them!
Pleased we chose SERVPRO of Medford for our cleanup and repairs following an apartment flood. They were friendly, knowledgeable, professional and fast. I hope we won't need property disaster restoration services again, but if the need arises will contact SERVPRO!
SERVPRO come through in times of need, great resource for our commercial water damage emergency. Responded quickly during off-hours, really knowledgeable and explained the restoration process from start to finish. The teams were very helpful and efficient with our large commercial disaster, I couldn’t ask for a better water damage restoration company. Without their expedited mitigation and restoration processes, this could have resulted in a much larger and costly situation.
The staff that came to my home were very professional and also did a first-class job dealing with the problems that I had in my home. I'm so glad that I use their services.
We had water damage while we were away. SERVPRO came and jumped right in. They were fast, professional and also treated us like family. We wouldn't call anyone else. They are the best.
About Us
SERVPRO of Medford – Your Local Experts in Property Damage Restoration
Proudly Serving Brookhaven, Sayville, Bayport, Holbrook, Holtsville, and Surrounding Eastern Suffolk Communities
When disaster strikes—whether it’s fire, water, mold, or storm damage—SERVPRO of Medford is here to help. With nearly 30 years of experience restoring homes and businesses across Long Island, our team is dedicated to providing fast, effective, and compassionate service during your time of need.
As a family-owned and operated business, we take pride in being a trusted neighbor and reliable partner during emergencies. Our deep roots in the Brookhaven and Eastern Suffolk County areas allow us to respond quickly—bringing the right tools, expertise, and manpower to every job, no matter the size.
Local Ownership, Local Commitment
SERVPRO of Medford’s long-standing success is rooted in hands-on owner involvement and a deep commitment to the local community. As a family-owned and operated franchise, we support our staff and neighbors like family. Our reputation has been built over decades of helping families and businesses navigate everything from storm flooding to fire and mold damage. Many of our earliest customers continue to call on us today—and refer their friends and family with confidence.
Restoration Services You Can Rely On
Our highly trained technicians specialize in residential and commercial cleanup, repair, and restoration for:
- Water Damage – Rapid water extraction, drying, dehumidification, and structural repairs
- Fire & Smoke Damage – Soot removal, odor elimination, cleaning, and rebuilding
- Mold Remediation – Inspection, containment, removal, and restoration by IICRC-certified specialists
- Storm & Flood Damage – Emergency board-up, mitigation, cleanup, and recovery
- Sewage & Biohazard Cleanup – Safe, thorough sanitation for hazardous situations
We begin each job with a comprehensive inspection and damage assessment, then mobilize our team to clean, restore, and rebuild your property as quickly and thoroughly as possible.
Emergency Help 24/7
Disasters don’t wait for business hours, and neither do we. When you call SERVPRO of Medford, you’ll speak to a live team member—day or night—ready to dispatch help and begin the recovery process immediately.
Whether you're facing damage in your home or business, SERVPRO of Medford is ready to respond with expert care and proven solutions. We’re proud to be a part of the Long Island community and are committed to helping our neighbors recover quickly and confidently.
Decades of Service Across Long Island
With more than 30 years of experience serving Medford and the surrounding Long Island areas, we’ve become a trusted name in restoration. Our IICRC-certified production managers and crew chiefs bring over 20 years of combined experience to every job. From the beginning, we’ve prioritized customer care, quality workmanship, and quick, clear communication.
