Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Here to Help® 24/7
Cleaning. Restoration. Construction.
Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of New Hanover
Service Area
Restoration and Cleaning Services
As a trusted leader in the restoration industry, SERVPRO of New Hanover has the advanced training and equipment needed to clean and restore your home and business. We are locally owned, and our highly-trained team of certified professionals is ready to respond - every day, any time.
Residential and Commercial Services
- 24-Hour Emergency Service
- The #1 Choice in Cleanup and Restoration*
- Advanced Restoration Technology and Cleaning Techniques
- Faster to any size disaster™
Services We Provide
What our
customers are saying
Keep up the good work. Everyone was very pleasant and helpful. They kept me well informed on what needed to be done. Thank you.
The SERVPRO team at the house were knowledgeable and professional when I stopped by (empty house I am moving in.) Your tech gave me info about the filters. Thanks.
Tommy Snead was excellent. Always prompt. Great communication every step of the way.
They were fantastic. Glad to have met both of them and we would do business with again anytime because of the amazing service.
The wording on the side of the SERVPRO trucks doesn't say it all. Fire and Water Cleanup and Restoration™ - "Like it never even happened." is truly what you and your staff do, but you could also add Even Better Than Before! I would be happy to recommend your work and staff to anyone who needs your help.
Cannot begin to say enough great things!!!
We had a mold issue inside our attic and called SERVPRO to see their solution. We did a comparison to another local service company and hands down, SERVPRO gave us the very best cost breakdown, with results of the problems we were facing. When the work was done, and they did a very professional job, they did a thorough inspection of work and gave their guarantee of completion. Outstanding work, and competent and thorough crew staffing. I highly recommend them.
Hilary and crew did some work for us in our home last week. Fantastic job done. Highly recommended! Thank you!
All work was great! And customer service was great as well!
Keep up the good work. Everyone was very pleasant and helpful. They kept me well informed on what needed to be done. Thank you.
The SERVPRO team at the house were knowledgeable and professional when I stopped by (empty house I am moving in.) Your tech gave me info about the filters. Thanks.
Tommy Snead was excellent. Always prompt. Great communication every step of the way.
They were fantastic. Glad to have met both of them and we would do business with again anytime because of the amazing service.
The wording on the side of the SERVPRO trucks doesn't say it all. Fire and Water Cleanup and Restoration™ - "Like it never even happened." is truly what you and your staff do, but you could also add Even Better Than Before! I would be happy to recommend your work and staff to anyone who needs your help.
Cannot begin to say enough great things!!!
We had a mold issue inside our attic and called SERVPRO to see their solution. We did a comparison to another local service company and hands down, SERVPRO gave us the very best cost breakdown, with results of the problems we were facing. When the work was done, and they did a very professional job, they did a thorough inspection of work and gave their guarantee of completion. Outstanding work, and competent and thorough crew staffing. I highly recommend them.
Hilary and crew did some work for us in our home last week. Fantastic job done. Highly recommended! Thank you!
All work was great! And customer service was great as well!
About Us
At SERVPRO of New Hanover, we understand the disruptions, worry, and questions that follows a fire or water damage incident. Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing. Our goal is to care for customers and their properties, while providing the necessary resources, superior customer service, and a network of professionals to fix the damage "Like it never even happened."
Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in New Hanover both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses in New Hanover. We also work with The American Red Cross, Nourish NC and Wilmington Chamber foundation among others.
Full Service
At SERVPRO of New Hanover, we understand emergencies require immediate action that is why we pledge to return the customers call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.
Why SERVPRO?
We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling.
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