SERVPRO of Jackson and Madison Counties

If you have MOLD, make sure you call SERVPRO to begin with! We had mold in our crawl space that was making me sick. We used a company out of Royston that did encapsulations and they assured us they could eradicate the mold.  Little did we know that you don't use a souped up clorox to do that and as a result our house was poisoned with chlorine gas! WE CALLED SERVPRO of Jackson and Madison Counties and they were here in a flash and knew exactly what to do. Yes, it was a lengthy process which called for washing each floor joist down and than drying several times over a couple of weeks but we were able to get back in our home much more quickly than if we had waited for the chlorine to off-gas. (like 6+ months!). Their cleaning crew then came in and cleaned the entire interior from top to bottom to get rid of the chlorine crystals that had formed on all the exposed surfaces. If only we had called SERVPRO in the beginning we could have saved ourselves many dollars and lots of anxiety!

Lee and Mathew did an excellent job of cleaning the HVAC system in this 1965 circa home.  When they completed the job, the house had no odor nor evidence of old dirt.  Good job, well done and reasonably priced. Thanks.

Had carpet cleaned, SERVPRO did an excellent job!!

One of our toilet tanks flooded our house Monday night- thank God it was clean water but it was everywhere! Lee and Callie from SERVPRO were out here in a few hours and worked until 2 am to get the water up and place equipment.  Lee made sure we understood what we were in for and answered any questions we had.  He and Callie were very thorough, professional, and helpful.  Throughout the week we had the pleasure of also working with Robbie, Kristen, Heather, David and Angela.  They came everyday to check the humidity and their equipment- they also checked on us to make sure we were ok- by phone and in person.  Lee called every time he made contact with our insurance adjuster as well to keep me in the loop.  Everyone we came in contact with was super friendly and knowledgeable.  We saw a lot of different people, but they all knew what was going on and worked together like a well oiled machine.  Can't say enough good things about them and will use them for anything I can! Thanks guys!!!

Very efficient and friendly service. Came immediately to assess our problem and find a solution. Worked with us until satisfied!

We have relied on SERVPRO of Jackson and Madison Counties for decades, and they NEVER disappoint. Their customer service is amazing. The skill of everyone is the best. I am so thankful for the company and the people. Thank you ALL.

I’ve employed SERVPRO for decades and am never disappointed. Most recently Stanton has been doing my work, he’s thorough and wonderful to have in my house. Here’s a tip, no matter how good a housekeeper you think you are, always have the guys show you the waste water after your house is finished. It’s humbling!

Paul was the SERVPRO representative who cleaned my carpets and porch furniture. He showed up early (bonus!), was efficient, polite and professional. I will definitely call on Paul and SERVPRO again for my cleaning needs.

Best response and deep clean of any service imaginable. I highly recommend this company!

If you have MOLD, make sure you call SERVPRO to begin with! We had mold in our crawl space that was making me sick. We used a company out of Royston that did encapsulations and they assured us they could eradicate the mold.  Little did we know that you don't use a souped up clorox to do that and as a result our house was poisoned with chlorine gas! WE CALLED SERVPRO of Jackson and Madison Counties and they were here in a flash and knew exactly what to do. Yes, it was a lengthy process which called for washing each floor joist down and than drying several times over a couple of weeks but we were able to get back in our home much more quickly than if we had waited for the chlorine to off-gas. (like 6+ months!). Their cleaning crew then came in and cleaned the entire interior from top to bottom to get rid of the chlorine crystals that had formed on all the exposed surfaces. If only we had called SERVPRO in the beginning we could have saved ourselves many dollars and lots of anxiety!

Lee and Mathew did an excellent job of cleaning the HVAC system in this 1965 circa home.  When they completed the job, the house had no odor nor evidence of old dirt.  Good job, well done and reasonably priced. Thanks.