SERVPRO of San Leandro

I called SERVPRO regarding treatment for mold throughout the home.  I spoke with a lady by the name of Grecia.  She was very professional and quick to respond to our needs.  We met the very next morning so I could get a quote for the work to be done.  The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room.  The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me.  Everything looked fantastic and no longer had the smell of mold.   Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked.  I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area.  Once it was completed, Grecia checked in with me to make sure it was thoroughly treated.  I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the callback  I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service.  In fact, I did recommend Grecia to a neighbor and friend and she used her as well.

Excellent service. We are pleased. Alex was outstanding. 

The SERVPRO of San Leandro emergency cleanup people saved my business. I was in total shock when I saw the amount of damage from a very small fire in my warehouse.The smoke went everywhere. The smell and mess was horrible. A week later no one could tell we had a fire. Manny and Jose made sure I could keep my company operating. It was a miracle. Thank you SERVPRO. 

SERVPRO really came through for us in a big way! I manage the facilities at a large, regional car dealership that was broken into over a weekend, late at night. The alarm went off and I arrived shortly after the Police to find a large glass door and several glass window panels shattered with glass shards and sharp pieces scattered all over the front steps, entrance ramp, and showroom. This was a bad scene and not only unsafe for customers and employees but it was important to get cleaned up and boarded up very quickly. Even while the Insurance and Police were still there, SERVPRO responded immediately and their crew was hard at work with vacuums and brooms within minutes! Then they put up the secure wood sheets to provide the security we needed until everything was rebuilt. Quick to arrive, skilled, and professional.

"They were famous, I wish all companies were this efficient."

SERVPRO is the greatest!! I had a kitchen fire (next time I want fried chicken, I'll drive to KFC) that almost burned my house down. The damage was limited to the kitchen but there was soot all over the house...walls & ceilings. Props to the Hayward Fire Dept. Station #7 for getting there in 2 minutes! 
The 5 woman crew from SERVPRO worked 3 days and they cleaned everything....even things that were non fire damage dirty. They emptied my kitchen cabinets and cleaned them thoroughly. They packed all my dishes and stuff and kept them in storage until done. They were very courteous and professional and worked well beyond my expectations. I would give ten stars if I could.

Thorough assessment and explanation of the mold problem my rental property was dealing with. Thank you for scheduling the remediation for a time that was convenient for me, as well as my tenants.

We had a terrible flood in our office building. Three floors were affected and the walls, floors, ceilings, and workstations all needed to be dried and repaired. Jose was very understanding and explained that he and his crew would do all they can to get us online and back in business ASAP. He made us feel that we were SERVPRO’s only clients and that got us feeling much better. The Techs were efficient, professional and compassionate. This made all the difference. I would recommend SERVPRO to other colleagues and friends. They really know what they’re doing!

"In my experience, they do the job right. It's almost always a stressful environment, as water, mold, sewage, and  smoke damage tend to get a home or business owner more than a little upset. SERVPRO of San Leandro has helped me, my family, and a friend at times, and in every case, we have been more than satisfied with their response time, their professionalism, and their work."

I called SERVPRO regarding treatment for mold throughout the home.  I spoke with a lady by the name of Grecia.  She was very professional and quick to respond to our needs.  We met the very next morning so I could get a quote for the work to be done.  The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room.  The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me.  Everything looked fantastic and no longer had the smell of mold.   Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked.  I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area.  Once it was completed, Grecia checked in with me to make sure it was thoroughly treated.  I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the callback  I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service.  In fact, I did recommend Grecia to a neighbor and friend and she used her as well.

Excellent service. We are pleased. Alex was outstanding.