SERVPRO of Downtown Fort Worth - Team Shaw

The service person was very professional in dress, time, and inspection. The office personnel were courteous and personable.
We had used SERVPRO in the past and will continue to use them in the future.

We had a punctured water line flood on our new floors at 11pm. We called SERVPRO and Mike showed up in less than an hour to start fans & dehumidifiers. Throughout the process, Mike has been great and taken excellent care of us. He coordinated with our schedule and has been extremely courteous. HOPEFULLY we won't need it again, but if we ever have another accident, we will definitely contact SERVPRO. Thank you Mike!

 

Zach and Dom came out and inspected my homes after water infiltration. They did a very thorough job and saved us tons of money with their assessment. Customer service was on point as well. Highly recommend!  

 

My condo building experienced a major water leak that took out my entire hallway. SERVPRO came in the middle of the night on a weekend to start surveying the damage. They quickly started setting up fans in the hallway and in individual units to minimize the damage. Sean and Garrett came back every day to monitor and measure moisture in my walls and floor and kept me updated on the progress. I’ve never had something like this happen before so I wasn’t sure how the process would work. They also sent over Alex and a project manager that will oversee the insurance aspect and the rebuild. I am not originally from Dallas, and do not know any local contractors so it was helpful that this company handles everything from the cleanup to the repair. Its definitely something I wish I wasn’t dealing with, but they have made things pretty seamless so far.

We’ve only had one meeting so far, but we are happy with the company. Zach and Dave came out after we had a water incident. They were prompt and professional and answered our extensive questions. They set up drying fans same day and Zach is writing a report for insurance. Feels like they will take care of us for the work needed. Laura, who called to schedule our appointment, was also very kind and helpful.

Really fast and professional. Thanks so much, Chris and Shawn!  

I was referred to SERVPRO by a friend. A wonderful company to work with. I was grateful if the attention Zach provided us. I know we were not his only client but he definitely made us feel like it. He was thorough and provided specific details of the mitigation process.

I can’t say enough about the service I received. Andrew was polite, knowledgeable, and a great asset to this company!!! He went out of his way to help me and I am extremely grateful. I highly recommend this company and commend them for hiring the best of the best!!!

I can’t say enough about the service I received. Andrew was polite, knowledgeable, and a great asset to this company!!! He went out of his way to help me and I am extremely grateful. I highly recommend this company and commend them for hiring the best of the best!!!  

The service person was very professional in dress, time, and inspection. The office personnel were courteous and personable.
We had used SERVPRO in the past and will continue to use them in the future.

We had a punctured water line flood on our new floors at 11pm. We called SERVPRO and Mike showed up in less than an hour to start fans & dehumidifiers. Throughout the process, Mike has been great and taken excellent care of us. He coordinated with our schedule and has been extremely courteous. HOPEFULLY we won't need it again, but if we ever have another accident, we will definitely contact SERVPRO. Thank you Mike!