Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Fenton / South Ballwin
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Services We Provide
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
I can't stress enough how very kind and understanding all the staff @ SERVPRO were EVERY SINGLE DAY. WE have never had a fire so we had no idea what to expect so having Adam and his team come in and patiently answer 1 million questions (no joke) over & over & over without losing their minds was over the top customer service to us. The ladies that cleaned were very pleasant and did a hell of a great job scrubbing the soot off of everything salvageable. Vicki even gave me a hug one day knowing that's just what I needed. Everyone was like family acting like it was their own home. I know the first week, I was like a broken record asking literally the same questions repeatedly. I'm surprised Adam and David come back (wink, wink). Anyway, all in all, we couldn't have asked for a better experience and I will definitely recommend SERVPRO to anyone needing cleaning/restoration. Everyone was very professional and knowledgeable and if I could, I would give 1,000,000 thumbs up!!!!
"The team was fantastic, very pleased!"
"We appreciate that everything was performed just as promised. Thank You!"
"Good communication throughout the process and I am happy with the results."
The crew was extremely professional, accommodating and nice. The crew that showed up for me were very knowledgeable and answered the unknown questions that I had. Very informative!!
Nothing, your team members are awesome!! Thanks so much guys for everything!!
They were awesome and very accommodating!
Erick and Jess were very professional, competent, and friendly! Thanks SERVPRO!
"Jesse and Eric were absolutely phenomenal to work with. Their experience, professionalism, and kindness will never be forgotten. The knowledge and information that they provided was invaluable. SERVPRO representation was stellar. I felt that they were as concerned about my home as I was. I can be called upon to reference them and the quality of work that the company offers. I particularly respected their being a liaison with the State Farm claim."
I can't stress enough how very kind and understanding all the staff @ SERVPRO were EVERY SINGLE DAY. WE have never had a fire so we had no idea what to expect so having Adam and his team come in and patiently answer 1 million questions (no joke) over & over & over without losing their minds was over the top customer service to us. The ladies that cleaned were very pleasant and did a hell of a great job scrubbing the soot off of everything salvageable. Vicki even gave me a hug one day knowing that's just what I needed. Everyone was like family acting like it was their own home. I know the first week, I was like a broken record asking literally the same questions repeatedly. I'm surprised Adam and David come back (wink, wink). Anyway, all in all, we couldn't have asked for a better experience and I will definitely recommend SERVPRO to anyone needing cleaning/restoration. Everyone was very professional and knowledgeable and if I could, I would give 1,000,000 thumbs up!!!!
"The team was fantastic, very pleased!"
"We appreciate that everything was performed just as promised. Thank You!"
"Good communication throughout the process and I am happy with the results."
The crew was extremely professional, accommodating and nice. The crew that showed up for me were very knowledgeable and answered the unknown questions that I had. Very informative!!
Nothing, your team members are awesome!! Thanks so much guys for everything!!
They were awesome and very accommodating!
Erick and Jess were very professional, competent, and friendly! Thanks SERVPRO!
"Jesse and Eric were absolutely phenomenal to work with. Their experience, professionalism, and kindness will never be forgotten. The knowledge and information that they provided was invaluable. SERVPRO representation was stellar. I felt that they were as concerned about my home as I was. I can be called upon to reference them and the quality of work that the company offers. I particularly respected their being a liaison with the State Farm claim."
About Us
Owners Jeff and Sandy Chestnas expanded their presence in the community by acquiring their second SERVPRO Franchise, SERVPRO of Fenton/South Ballwin. Many people ask why a second SERVPRO Franchise???...Jeff has over 25 years' experience in the construction and insurance industry. Following a career as a union carpenter, Jeff was introduced to the insurance industry and worked at NCA Group as a catastrophe and daily claims adjuster. With Jeff's knowledge of construction and insurance he knew the restoration industry was a perfect fit.
Sandy graduated from Fontbonne University in 1987 with her Masters Degree in Communication Disorders. Her passion for helping her patients recover from speech, language and swallowing disorders shifted to helping customers recover from natural disasters.
Jeff and Sandy are well respected in their local community and the restoration community. They continuously give back and support local events and organizations. Jeff is proud to be a Shriner and has dedicated his time to giving back to the St. Louis Shriners Hospitals for Children. Jeff and Sandy have been awarded the Gold Book Society Award and are honored to have a Radiology Room at the newly built hospital dedicated to them. Jeff and Sandy have donated over $100,000 to the hospital as a result of their Annual SERVPRO Golf Tournament to benefit the hospital.
Jeff and Sandy pride themselves on being locally owned, great work ethic and service they provide to their customers. This starts with their team of "HEROES" in the field, office staff and marketing team.
"Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect."
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