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Meet Our Team
Here to Help® 24/7.
SERVPRO of Mason City
Nick Foley
Nick Foley serves as the General Manager at SERVPRO of Mason City. With over two decades of experience in leadership and relationship-building, he brings a wealth of expertise to the team. Nick is passionate about restoring homes and businesses to their original state or even better, especially in the aftermath of unthinkable disasters.
Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies. Nick is a true leader in our community.
Jessica Sorensen
Jessica is our Director of Fire & Content at SERVPRO Mason City. She comes to us with years of experience in customer service and management skills. Jessica is IICRC certified in Water, Fire Restoration, and Bio Clean up. She has been with SERVPRO for 3 years.
Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys cleaning, fishing, and spending time outside in the summer.Pat Walker
Pat is a valuable team member, working diligently in the Human Resources Department at SERVPRO. He became a part of our team in March of 2024, displaying a remarkable dedication to learning and excelling in the industry. Outside his professional responsibilities, Pat finds joy in playing darts and following his favorite sports teams. His commitment to helping others shines through in his work at SERVPRO, where he finds fulfillment in assisting people during challenging times.
Emily Eckhoff
Emily is a Job File Coordinator here at SERVPRO of Mason City. Emily's consummate expertise and fastidious attention to detail have been instrumental in ensuring that our projects are executed with the utmost level of precision, quality, and efficiency. Her unwavering commitment to excellence has been pivotal in driving our team's success, and we are fortunate to have her as a key member of our organization.
Emily enjoys knowing the work we do is helping others and providing comfort in hard times.
Outside of work, Emily loves hiking hanging out with animals, and spending time with her family and friends.
Ruth Ramirez
Ruth is a Job File Coordinator here at SERVPRO of Mason City. She brings over years of experience in office management.
Outside of work, Ruth loves hiking, reading, snorkeling, training her dog, and working out at the Crossfit gym
Ruth enjoys knowing the work we do is helping others and providing comfort in hard times.
Danielle Mayo
Danielle is the Job File Coordinator at SERVPRO of Mason City. She joined our team in July of 2024 and has shown a strong commitment to understanding the intricacies of the industry.
Outside of work, Danielle enjoys racing snowmobiles with her husband, riding her motorcycle, baking, and spending time with her family.
Danielle appreciates working at SERVPRO because she gets to be part of a team that helps people during difficult times.
Andrea Hopes
Andrea is our Accounting Administrator here at SERVPRO of Mason City. She joined our team in September of 2022. She brings years of experience in the construction industry.
Outside of work, Annie enjoys cooking. football, art, and photography. She also loves spending time with family.
Annie likes working at SERVPRO because it is fast-paced and she enjoys knowing that what we do is helping people.
Kim Dallenbach
Kim is an office member of our team here at SERVPRO of Mason City, serving as our Accounting Administrator. She joined our team in July 2023, bringing with her a wealth of experience in the administrative field. Kim's skillset includes managing schedules and providing exceptional customer service. Her attention to detail and strong communication skills are an asset to our team.
Outside of work, Kim enjoys fishing, dirty track racing, and baking.
Kim likes being able to help get people the help they need during a difficult time.
Jena Jorgensen
Jena serves as the Reconstruction Coordinator at SERVPRO of Mason City, having commenced her tenure with us in June 2024, displaying a strong commitment to grasping the intricacies of the industry.
During her leisure hours, Jena engages in physical fitness at the gym, indulges in basketball, video gaming, and unwinds with literary pursuits.
Jena finds fulfillment in her role at SERVPRO owing to the daily acquisition of new knowledge. She also relishes the opportunity to engage in collaborative endeavors with various contractors to restore properties to their preloss condition.
Matt Anderson
Matt Anderson is a Carpet Specialist at SERVPRO of Mason City. Matt's experience covers a wide range, but he currently specializes in carpet and upholstery cleaning. Matts has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning.
He's a big Iowa Hawkeyes fan, likes live concerts, and spending time with his friends. He enjoys road trips and seeing new places.
Bridgette Tedder
Bridgette is the Crew Chief at SERVPRO of Mason City, and she started working with us in June 2020. She has shown a strong commitment to learning the complexities of the industry and is IICRC Fire certified.
In her free time, Bridgette enjoys trying out new recipes and spending time with her kids and grandkids.
Bridgette finds her role at SERVPRO fulfilling because she learns something new every day and enjoys the opportunity to restore valuable items for people.
DustinHoffmann
Dustin is an experienced Crew Chief at SERVPRO of Mason City, where he has dedicated himself to providing exceptional customer service for several years.
During his leisure time, Dustin indulges in his passion for music, dedicates himself to home improvement projects, and finds relaxation in landscaping activities. Moreover, one of Dustin's greatest joys is spending quality time with his loved ones.
His enthusiasm for his work at SERVPRO stems from the dynamic nature of his role, where each day presents a new and exciting challenge.
Pam Watson
Pam is a Content Cleaner Crew Chief here at SERVPRO of Mason City. She joined our team in September 2023. She brings years of knowledge as a leader to our team.
Outside of work, Pam enjoys going on motorcycle rides with her husband and spending time with his family.
Pam likes working at SERVPRO because she knows the work she is doing is helping a family get their lives back to normal.
Lori Portis
Lori Portis is a Production Technician at SERVPRO of Mason City. She is an experienced cleaning specialist (she's our magic eraser). Lori has the Fire Damage Restoration certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).
Lori loves spending time with her family and grandkids.
Jonathan Sullivan
Jon serves as the Shop Manager at SERVPRO of Mason City, having joined our team in May 2024, and displaying a commendable willingness to learn the industry.
Beyond his professional endeavors, Jon finds pleasure in attending sporting events with friends, engaging in the collection and trade of sports cards, and expressing a keen interest in live music. His enthusiasm for the dynamic nature of his role at SERVPRO is evident in his appreciation for the daily diversity it offers.
Kasey Reich
Kasey serves as a Textile Cleaning Technician at SERVPRO of Mason City, having become a valuable addition to our team in June 2024, demonstrating a strong commitment to acquiring industry knowledge.
Beyond her professional pursuits, Kasey finds pleasure in activities such as reading, drawing, and attending races at the local dirt track. Her priorities also include cherishing meaningful moments with her children and extended family.
Kasey finds fulfillment in her role at SERVPRO, citing the positive and supportive atmosphere that characterizes the organization. She perceives SERVPRO as a tightly-knit community, where assistance is not just extended to the community, but also among colleagues, regardless of tenure.
Brett Sullivan
Brett is a Content Cleaning Technician at SERVPRO of Mason City. He joined the team in July 2024 with a strong eagerness to learn the industry.
Outside of work, Brett enjoys weightlifting and refining his boxing skills in the ring. He also has a passion for gaming and spending time on social media.
Brett appreciates working at SERVPRO because each day brings something new. He values the opportunity to learn from skillful individuals who can make a significant impact on people's lives.
Alex Obiofu
Alex is a Content Cleaning Technician at SERVPRO Team Short. He joined the team in October 2024 with a strong eagerness to learn the industry.
Outside of work, Alex enjoys watching stand-up comedy in person and on TV, he also enjoys movies and hanging out with his family.
Alex values the opportunity to learn from skillful individuals who can make a significant impact on people's lives.
Freddy Rodriguez
Freddy is a Production Technician here at SERVPRO Team Short. He rejoined our team in September 2024.
Outside of work, Freddy loves going for long drives and listening to his favorite tunes He also enjoys going to the Casino and spending time with his loved ones.
Freddy likes working at SERVPRO because every day is a new adventure and he gets to help people.
Jordan Arndt
Jordanserves as a Business Development Representative for SERVPRO Team Short, having joined the team in late 2024. With a solid background in the sales industry, he contributes a wealth of experience to our organization.
In his free time, he enjoys watching Vikings games, playing in his band, spending time with family, and golfing.
Jordan finds fulfillment in his role at SERVPRO, where he helps the local community during crises.
Dean Smith
Dean was a Reconstruction Coordinator here at SERVPRO of Mason City. He joined our team in early 2023 and has years of experience in customer service.
Dean loved cooking, Traveling, camping, and spending time with his family.
Forever missed by your SERVPRO family.
Rest in Peace
What our
customers are saying
I have used SERVPRO for the last year with many different projects in the community and each time they have came up with a plan of action to get us taken care of.
My ceiling had severe water damage. SERVPRO was here within an hour. Very cautious with my things and respectful. Highly recommend.
SERVPRO was professional, kind, and quick to respond. Very impressed with their customer service.
The crew were very professional. Willingness to work with the customer to meet all my needs. My second time using SERVPRO..and satisfied yet again
SERVPRO was very professional and quick to restore my basement as we were getting ready to sell the house. I couldn't believe they had every thing completed in 6 days!
SERVPRO is the best in work, friendship and trying to please the customer. I would definitely recommend them to all.
This company truly treats you and your property as family and their own. They care. I can not praise them enough. You can't go wrong with SERVPRO.
In our area of Minnesota we had been hit with a lot of water which than caused a lot of losses around our area, our home was one of them thanks to SERVPRO for coming and serving our area and helping not only us but others that needed it. Its nice knowing that they will come such a way to help others.
Thank you for sending Kully and Derrick to us. Your company does amazing work. These two guys were excellent, answered all of our questions and followed our wishes when they fit in with what needed to get done at our house.
I have used SERVPRO for the last year with many different projects in the community and each time they have came up with a plan of action to get us taken care of.
My ceiling had severe water damage. SERVPRO was here within an hour. Very cautious with my things and respectful. Highly recommend.
SERVPRO was professional, kind, and quick to respond. Very impressed with their customer service.
The crew were very professional. Willingness to work with the customer to meet all my needs. My second time using SERVPRO..and satisfied yet again
SERVPRO was very professional and quick to restore my basement as we were getting ready to sell the house. I couldn't believe they had every thing completed in 6 days!
SERVPRO is the best in work, friendship and trying to please the customer. I would definitely recommend them to all.
This company truly treats you and your property as family and their own. They care. I can not praise them enough. You can't go wrong with SERVPRO.
In our area of Minnesota we had been hit with a lot of water which than caused a lot of losses around our area, our home was one of them thanks to SERVPRO for coming and serving our area and helping not only us but others that needed it. Its nice knowing that they will come such a way to help others.
Thank you for sending Kully and Derrick to us. Your company does amazing work. These two guys were excellent, answered all of our questions and followed our wishes when they fit in with what needed to get done at our house.
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