SERVPRO of Mason CityHome
Meet the SERVPRO team near Mason City, IA
Meet the SERVPRO team near Mason City, IA

SERVPRO of Mason City

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SERVPRO of Mason City

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Call: (641) 424-3382

Jeffrey M. Short, Anne M. Ellingson-Short, Bethny A. & Justin P. Short
Jeffrey M. Short, Anne M. Ellingson-Short, Bethny A. & Justin P. Short
Owners of SERVPRO of Mason City

Meet Our Team

All it takes is one call to SERVPRO of Mason City and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7.

SERVPRO of Mason City

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(641) 424-3382
Meet our Team. Here to Help 24/7
  • Nick Foley, team member at SERVPRO of Mason City

    Nick Foley

    Nick Foley serves as the General Manager at SERVPRO of Mason City. With over two decades of experience in leadership and relationship-building, he brings a wealth of expertise to the team. Nick is passionate about restoring homes and businesses to their original state or even better, especially in the aftermath of unthinkable disasters.

    Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies. Nick is a true leader in our community.

  • Casey Henaman, team member at SERVPRO of Mason City

    Casey Henaman

    Casey is serving as our Office Manager here at SERVPRO of Mason City. Our office is fortunate to have Casey as our Office Manager. She became a part of our team in 2017 and has been excelling in customer service, communication, and team leadership ever since. Her attention to detail and strong communication skills are valuable assets to our team. Casey is a true leader in our industry and an invaluable member of our office.

    Casey enjoys spending time with her two sons and husband. Her family loves spending time outdoors and attending live music events.

    Casey loves her SERVPRO family. From her office team to every technician, Casey enjoys playing a part in everyone's growth.

  • Jessica Sorensen, team member at SERVPRO of Mason City

    Jessica Sorensen

    Jessica is our Director of Fire & Content at SERVPRO Mason City. She comes to us with years of experience in customer service and management skills. Jessica is IICRC certified in Water, Fire Restoration, and Bio Clean up. She has been with SERVPRO for 3 years.


    Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys cleaning, fishing, and spending time outside in the summer.

  • Jeff Lester, team member at SERVPRO of Mason City

    Jeff Lester

    Jeff is currently working as a Reconstruction Manager at SERVPRO of Mason City. He joined our team in July 2023. Prior to this, Jeff had served in the United States Navy for 22 years where he gained valuable leadership skills. He also has several years of experience in the construction industry.

    Jeff is a family man who loves spending time with his kids. He's always there to cheer them on at their sporting events.

    Jeff likes working at SERVPRO®; because he enjoys the teamwork that goes on every day.

  • Jonathan Marinero, team member at SERVPRO of Mason City

    Jonathan Marinero

    Jonathan is the Marketing Coordinator at SERVPRO of Mason City. He is IICRC certified in Water and Fire Damage. He joined our team in 2018 as a production tech.

    Outside of work, he is a BIG fan of all things horror. In October he volunteers his time at the local haunted house. He also enjoys working on motorcycles, grilling, and being a Dad to his 2 boys.

  • Pat Walker, team member at SERVPRO of Mason City

    Pat Walker

    Pat is a valuable team member, working diligently in the Human Resources Department at SERVPRO. He became a part of our team in March of 2024, displaying a remarkable dedication to learning and excelling in the industry. Outside his professional responsibilities, Pat finds joy in playing darts and following his favorite sports teams. His commitment to helping others shines through in his work at SERVPRO, where he finds fulfillment in assisting people during challenging times.

  • Emily Eckhoff, team member at SERVPRO of Mason City

    Emily Eckhoff

    Emily is a Job File Coordinator here at SERVPRO of Mason City. Emily's consummate expertise and fastidious attention to detail have been instrumental in ensuring that our projects are executed with the utmost level of precision, quality, and efficiency. Her unwavering commitment to excellence has been pivotal in driving our team's success, and we are fortunate to have her as a key member of our organization.

    Emily enjoys knowing the work we do is helping others and providing comfort in hard times.

    Outside of work, Emily loves hiking hanging out with animals, and spending time with her family and friends.

  • Ruth Ramirez, team member at SERVPRO of Mason City

    Ruth Ramirez

    Ruth is a Job File Coordinator here at SERVPRO of Mason City. She brings over years of experience in office management.

    Outside of work, Ruth loves hiking, reading, snorkeling, training her dog, and working out at the Crossfit gym

    Ruth enjoys knowing the work we do is helping others and providing comfort in hard times.

  • Danielle Mayo, team member at SERVPRO of Mason City

    Danielle Mayo

    Danielle is the Job File Coordinator at SERVPRO of Mason City. She joined our team in July of 2024 and has shown a strong commitment to understanding the intricacies of the industry.

    Outside of work, Danielle enjoys racing snowmobiles with her husband, riding her motorcycle, baking, and spending time with her family.

    Danielle appreciates working at SERVPRO because she gets to be part of a team that helps people during difficult times.

  • Andrea Hopes, team member at SERVPRO of Mason City

    Andrea Hopes

    Andrea is our Accounting Administrator here at SERVPRO of Mason City. She joined our team in September of 2022. She brings years of experience in the construction industry.

    Outside of work, Annie enjoys cooking. football, art, and photography. She also loves spending time with family.

    Annie likes working at SERVPRO because it is fast-paced and she enjoys knowing that what we do is helping people.

  • Kim Dallenbach, team member at SERVPRO of Mason City

    Kim Dallenbach

    Kim is an office member of our team here at SERVPRO of Mason City, serving as our Accounting Administrator. She joined our team in July 2023, bringing with her a wealth of experience in the administrative field. Kim's skillset includes managing schedules and providing exceptional customer service. Her attention to detail and strong communication skills are an asset to our team.

    Outside of work, Kim enjoys fishing, dirty track racing, and baking.

    Kim likes being able to help get people the help they need during a difficult time.

  • Josh Thomas, team member at SERVPRO of Mason City

    Josh Thomas

    Josh is the Production Manager at SERVPRO of Mason City. He joined our team in November of 2023 and has over 10 years of experience in the industry. Before joining our team in Mason City, he worked for a smaller restoration company in Texas. Josh holds certifications in Water/Applied Structural Drying and OSHA 10.

    Outside of work, Josh enjoys fishing at the lake, cheering on his favorite football team, and spending time with his family, especially his dogs.

    Josh appreciates working at SERVPRO because it allows him to be part of a team that helps people during difficult times.

  • Taylor Tiedt, team member at SERVPRO of Mason City

    Taylor Tiedt

    Taylor, who serves as the Fire Project Manager at SERVPRO of Mason City, joined our team with a strong desire to immerse herself in the industry when she came on board in June 2024. Outside of work, Taylor finds joy in spending time with friends, pursuing her passion for riding at the dirt bike track, working on cars, and unwinding with a good book.

    Taylor values her role at SERVPRO due to the strong sense of family within the team. The 24/7 support and camaraderie among the team members make her feel truly appreciated. She takes pride in being part of a team that is always ready to provide help at a moment's notice.

  • Jena Jorgensen, team member at SERVPRO of Mason City

    Jena Jorgensen

    Jena serves as the Reconstruction Coordinator at SERVPRO of Mason City, having commenced her tenure with us in June 2024, displaying a strong commitment to grasping the intricacies of the industry.

    During her leisure hours, Jena engages in physical fitness at the gym, indulges in basketball, video gaming, and unwinds with literary pursuits.

    Jena finds fulfillment in her role at SERVPRO owing to the daily acquisition of new knowledge. She also relishes the opportunity to engage in collaborative endeavors with various contractors to restore properties to their preloss condition.

  • Matt Anderson , team member at SERVPRO of Mason City

    Matt Anderson

    Matt Anderson is a Carpet Specialist at SERVPRO of Mason City. Matt's experience covers a wide range, but he currently specializes in carpet and upholstery cleaning. Matts has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning.

    He's a big Iowa Hawkeyes fan, likes live concerts, and spending time with his friends. He enjoys road trips and seeing new places.

  • Bridgette Tedder, team member at SERVPRO of Mason City

    Bridgette Tedder

    Bridgette is the Crew Chief at SERVPRO of Mason City, and she started working with us in June 2020. She has shown a strong commitment to learning the complexities of the industry and is IICRC Fire certified.

    In her free time, Bridgette enjoys trying out new recipes and spending time with her kids and grandkids.

    Bridgette finds her role at SERVPRO fulfilling because she learns something new every day and enjoys the opportunity to restore valuable items for people.

  • DustinHoffmann, team member at SERVPRO of Mason City

    DustinHoffmann

    Dustin is an experienced Crew Chief at SERVPRO of Mason City, where he has dedicated himself to providing exceptional customer service for several years.

    During his leisure time, Dustin indulges in his passion for music, dedicates himself to home improvement projects, and finds relaxation in landscaping activities. Moreover, one of Dustin's greatest joys is spending quality time with his loved ones.

    His enthusiasm for his work at SERVPRO stems from the dynamic nature of his role, where each day presents a new and exciting challenge.

  • Pam Watson, team member at SERVPRO of Mason City

    Pam Watson

    Pam is a Content Cleaner Crew Chief here at SERVPRO of Mason City. She joined our team in September 2023. She brings years of knowledge as a leader to our team.

    Outside of work, Pam enjoys going on motorcycle rides with her husband and spending time with his family.

    Pam likes working at SERVPRO because she knows the work she is doing is helping a family get their lives back to normal.

  • Lori Portis, team member at SERVPRO of Mason City

    Lori Portis

    Lori Portis is a Production Technician at SERVPRO of Mason City. She is an experienced cleaning specialist (she's our magic eraser). Lori has the Fire Damage Restoration certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

    Lori loves spending time with her family and grandkids.

  • Noa Frey, team member at SERVPRO of Mason City

    Noa Frey

    Noa is a Production Technician here at SERVPRO of Mason City. He joined our team in October 2023 with a willingness to learn the industry.

    Outside of work, Noa enjoys hiking, listening, and creating music. He also enjoys traveling and spending time with the people he loves.

    Noa likes working at SERVPRO because every day is a new adventure and he gets to help people. As well as learning from people who have the skill and ability to make a difference in people's lives

  • Jonathan Sullivan, team member at SERVPRO of Mason City

    Jonathan Sullivan

    Jon serves as the Shop Manager at SERVPRO of Mason City, having joined our team in May 2024, and displaying a commendable willingness to learn the industry.

    Beyond his professional endeavors, Jon finds pleasure in attending sporting events with friends, engaging in the collection and trade of sports cards, and expressing a keen interest in live music. His enthusiasm for the dynamic nature of his role at SERVPRO is evident in his appreciation for the daily diversity it offers.

  • Josif Miranda, team member at SERVPRO of Mason City

    Josif Miranda

    Josif is the Restoration Technician at SERVPRO of Mason City. He joined our team in December 2023 with a strong desire to learn the industry. In his free time, Josif enjoys working on cars, welding, and taking things apart and putting them back together. Josif appreciates working at SERVPRO because he has the opportunity to learn new things every day.

  • Michael Mallory, team member at SERVPRO of Mason City

    Michael Mallory

    Mikey is an integral member of the SERVPRO of Mason City team, serving as a dedicated Production Technician since October 2023. He possesses a deep-seated commitment to expanding his knowledge within the industry. Beyond the workplace, Mikey finds joy in playing music alongside his band, Anger Incarnate, and engaging in multiplayer video games and Magic: The Gathering sessions with his close-knit group of friends. Mikey takes great satisfaction in his role at SERVPRO, as it allows him to provide invaluable assistance to individuals in their times of need.

  • Kasey Reich, team member at SERVPRO of Mason City

    Kasey Reich

    Kasey serves as a Textile Cleaning Technician at SERVPRO of Mason City, having become a valuable addition to our team in June 2024, demonstrating a strong commitment to acquiring industry knowledge.

    Beyond her professional pursuits, Kasey finds pleasure in activities such as reading, drawing, and attending races at the local dirt track. Her priorities also include cherishing meaningful moments with her children and extended family.

    Kasey finds fulfillment in her role at SERVPRO, citing the positive and supportive atmosphere that characterizes the organization. She perceives SERVPRO as a tightly-knit community, where assistance is not just extended to the community, but also among colleagues, regardless of tenure.

  • Brett Sullivan, team member at SERVPRO of Mason City

    Brett Sullivan

    Brett is a Content Cleaning Technician at SERVPRO of Mason City. He joined the team in July 2024 with a strong eagerness to learn the industry.

    Outside of work, Brett enjoys weightlifting and refining his boxing skills in the ring. He also has a passion for gaming and spending time on social media.

    Brett appreciates working at SERVPRO because each day brings something new. He values the opportunity to learn from skillful individuals who can make a significant impact on people's lives.

  • Tim Haley, team member at SERVPRO of Mason City

    Tim Haley

    Tim is a Content Cleaner here at SERVPRO of Mason City. He joined our team in October 2023. He is an Air Force Veteran and brings years of knowledge in different industries to our team.

    Outside of work, Tim enjoys reading, traveling, and spending time with his family.

    Tim likes working at SERVPRO because he enjoys the challenge of content restoration. he enjoys the people he works with because of the true team atmosphere.

  • Dean Smith, team member at SERVPRO of Mason City

    Dean Smith

    Dean was a Reconstruction Coordinator here at SERVPRO of Mason City. He joined our team in early 2023 and has years of experience in customer service.

    Dean loved cooking, Traveling, camping, and spending time with his family.

    Forever missed by your SERVPRO family.

    Rest in Peace

What our
customers are saying

I have used SERVPRO for the last year with many different projects in the community and each time they have came up with a plan of action to get us taken care of. 

Amanda
Mason City

My ceiling had severe water damage. SERVPRO was here within an hour. Very cautious with my things and respectful. Highly recommend.

Connie
Mason City

SERVPRO was professional, kind, and quick to respond. Very impressed with their customer service. 

A.J.
Nora Springs

The crew were very professional. Willingness to work with the customer to meet all my needs. My second time using SERVPRO..and satisfied yet again

Karen
Mason City

SERVPRO was very professional and quick to restore my basement as we were getting ready to sell the house. I couldn't believe they had every thing completed in 6 days! 

Vijay
Mason City

SERVPRO is the best in work, friendship and trying to please the customer. I would definitely recommend them to all. 

Cindy
Belmond

This company truly treats you and your property as family and their own. They care. I can not praise them enough. You can't go wrong with SERVPRO.

Jennifer
Britt

In our area of Minnesota we had been hit with a lot of water which than caused a lot of losses around our area, our home was one of them thanks to SERVPRO for coming and serving our area and helping not only us but others that needed it. Its nice knowing that they will come such a way to help others. 

Dan A
West Concord

Thank you for sending Kully and Derrick to us. Your company does amazing work. These two guys were excellent, answered all of our questions and followed our wishes when they fit in with what needed to get done at our house. 

Ron M.
Saint Ansgar

I have used SERVPRO for the last year with many different projects in the community and each time they have came up with a plan of action to get us taken care of. 

Amanda
Mason City

My ceiling had severe water damage. SERVPRO was here within an hour. Very cautious with my things and respectful. Highly recommend.

Connie
Mason City

SERVPRO was professional, kind, and quick to respond. Very impressed with their customer service. 

A.J.
Nora Springs

The crew were very professional. Willingness to work with the customer to meet all my needs. My second time using SERVPRO..and satisfied yet again

Karen
Mason City

SERVPRO was very professional and quick to restore my basement as we were getting ready to sell the house. I couldn't believe they had every thing completed in 6 days! 

Vijay
Mason City

SERVPRO is the best in work, friendship and trying to please the customer. I would definitely recommend them to all. 

Cindy
Belmond

This company truly treats you and your property as family and their own. They care. I can not praise them enough. You can't go wrong with SERVPRO.

Jennifer
Britt

In our area of Minnesota we had been hit with a lot of water which than caused a lot of losses around our area, our home was one of them thanks to SERVPRO for coming and serving our area and helping not only us but others that needed it. Its nice knowing that they will come such a way to help others. 

Dan A
West Concord

Thank you for sending Kully and Derrick to us. Your company does amazing work. These two guys were excellent, answered all of our questions and followed our wishes when they fit in with what needed to get done at our house. 

Ron M.
Saint Ansgar

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