Water Damage
Fire Damage
Mold
Storm/Disaster
Construction
Commercial Services
General Cleaning
Specialty Cleaning
Mold Removal and Remediation
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Mold Remediation
- Specialized Mold Remediation Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Sorrento Valley / University City and Carmel Valley NE / East Rancho Santa Fe / La Mesa & Lemon Grove
Service Areas
Have a Mold Problem?
When you discover mold growth in your home or business, it’s important to take immediate action because mold can quickly spread throughout your property. Our team is ready to respond to your call today.
- Emergency Service
- Inspection and Mold Damage Assessment
- Mold Containment
- Advanced Air Filtration Technology
- Mold Remediation
- Mold Damage Repair and Construction Services
* Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We can advise you on this process, providing guidance based on your unique situation.
What Is the Mold Remediation Process?
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Removing Mold and Mold-Infested Materials
We use antifungal and antimicrobial treatments to treat mold colonies. When necessary to remediate heavy mold growth, our mold removal process includes the removal and disposal of mold-infested porous materials such as carpeting, drywall, and insulation.
Cleaning
Our professionals clean the structural elements that were infected by mold such as flooring, framing, fixtures, HVAC and mechanical systems. We will also work to improve the indoor air quality (IAQ) of the space. Other items may also require extra attention after a mold infestation, including curtains, décor and important documents.
Restoration
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as the reconstruction of various areas or rooms in your home.
Emergency Contact
The mold cleanup and restoration process begins when you call us. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel needed for you and your home.
Inspection and Mold Damage Assessment
Our professionals will carefully inspect your property for visible signs of mold. Using a variety of technologies, we can detect mold and locate any hidden water sources so the mold will not return once the area is cleaned and the mold removal process has been completed.
Mold Containment
We use various containment procedures to prevent the spread and cross-contamination of mold. All fans and heating and cooling systems will be turned off to prevent the spread as our professionals work to mitigate your mold problem.
Air Filtration
Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.
Services We Provide
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Residential Mold Removal
Mold can come from many sources, including on clothing, pets, through open doors and windows, and because of excessive moisture, often in the aftermath of water damage. When it enters your home and begins to cause mold problems, it’s in your best interest to have professional mold remediation performed to help ensure safety and effectiveness.
Our professionals are equipped to assess the mold and provide remediation services, using advanced equipment and techniques to help ensure its source is located, and the mold is remediated. Given its potential to cause allergens and irritants that may cause health effects, our services will help maintain your peace of mind while our professionals work to clean up the mold as quickly as possible.
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Commercial Mold Remediation
Mold can enter your business in a variety of ways. Once spotted, it’s important you contact a cleanup and restoration company like SERVPRO as soon as possible. Given its ability to spread in 72 hours or less, and the possibility of allergens and irritants that may cause health effects as a result, time is of the essence when mold spreads in your business or commercial property.
We understand the urgency of returning your business to functioning condition, given that every hour of closed business is an hour of lost production and revenue. Take the necessary steps to help protect your customers, employees, and the health of your business by having our team assess and remediate any mold damage that may have grown in your commercial space.
What our
customers are saying
This is the 3rd time my condo complex has contracted SERVPRO to do repairs caused by water damage due to a broken pipe in my Unit. On this occasion- Nov 2019- I want to specifically recognize and commend Carmen in the scheduling dept. She understood and appreciated my concerns in getting this repair job quickly. She always communicated
promptly and eased my concerns. She was even "on call" on Thanksgiving Day and was able to schedule the final repair to my Unit.
This kind of exceptional customer service, sadly, is rare and makes her an asset to SERVPRO and helps them an exceptional company as well. KUDOS CARMEN!
Also a special thank you to Thomas for going above and beyond by installing plastic covering to the gaping hole in my ceiling that had to be left before the next step of repairs could be approved.
THANK YOU SERVPRO!
SERVPRO assists me for all my property management needs. I have over 20 properties and they are my "go-to" for remediation and temporary relocation of residents' personal items. Liron is wonderful! She is so responsive and keeps me updated on projects they are working on. Thanksgiving day we had a flood and they were out within an hour with sand bags and saving the day as my manager was overwhelmed with the rain and flooding. They are quick to supply a bid, perform the work and provide excellent service to my manager, resident and myself. Jim the owner cares! He has a strong team of dedicated and passionate employees. This is the only SERVPRO branch I recommend. I have been working with them for years and will continue the partnership! Thanks for ALL you do Liron, Jim and TEAM!
I had a great experience with SERVPRO of Sorrento Valley. A friend of mine recommended them after we discovered a leak from the toilet and it has been a pleasure working with them. Liron is great and really kept reassuring me things would work out and they did. Rick was great, kept in constant contact with me, letting me know when things were happening and what the next steps were. I LOVE our bathroom, they all did a fantastic job.
I had to make an unfortunate call to SERVPRO of Sorrento Valley due to a family member passing away and found in their home. I was recommended to this specific SERVPRO from the corners office. I called and spoke with Leticia, she was very kind, compassionate, answered all my questions and even helped guide me on how to inquire with insurance. The other places I called were so invasive and unsympathetic and treated me as another call.
Leticia was very patient with all my questions and even followed up with me. Now that's customer service and had to share. Thank you.
The customer service we have received all along the way has been wonderful and we will definitely be letting our insurance company know how terrific the services from SERVPRO Sorrento Valley have been.
Recently a good friend of mine had a water line blow out in the master bath. After the insurance company was informed they sent out SERVPRO. BRAYDEN from SERVPRO from the Sorrento Valley office was at the door within 45min. He immediately started air scrubbers,and dehumidifiers to start the dry out operation. He worked until 11pm that night and was back the next morning, a Saturday, with a crew to start the job of exposing areas of concern. Brayden and his crew worked tirelessly on the job until it was completed. With his professional approach my friends house and personal belongings were treated like they were his own. This kind of treatment is often lost in today's world. Brayden went above and beyond the call of duty to make sure that my friend was at ease and worry free during this whole ordeal.
In conclusion I would and will definitely recommend the Sorrento Valley SERVPRO office to everyone. Especially Brayden himself. Outstanding work Brayden I can't tell you how much you are appreciated buy everyone here.
Sincerely, Bob Watson.
I just want to compliment Braden Ware and SERVPRO for the fine service and prompt attention to our leak in the shower. They dried the dampness and cut into the wall to allow room for the plumber to *fix the leak. All accomplished in a professional manner.
This company deserves a 10. I had a leak in a kitchen pipe which extended into the living room. The plumbers discovered the leak and repaired it but there was a lot of dampness in the walls. SERVPRO came out to dry things out and then later do the restoration work. Everything is back to the way it was and I could not be happier with every phase of their work. All the employees were wonderful and did a top notch job.
If I could give 10 stars I would.
I had already called our insurance company, who recommended SERVPRO and we advised that we'd already called someone else. My husband called this location, while I called an alternate SERVPRO location. The OTHER location said they couldn't get someone out until the morning, so we declined their offer, and proceeded with asking the Sorrento Valley/UTC location to send someone out. Michael L and his associate (cannot remember his name - sorry) were at our house within an hour and quickly started setting up their equipment. Both individuals were EXTREMELY genuine in their concern for our chaos and eager to ell us they would get things under control shortly. They did just that.
From the early morning that Sunday to the Friday afterwards, Michael was in constant communication, with trying to work around OUR schedules to check the progress, work with the adjuster, etc. We were blown away with the professionalism and compassion Michael demonstrated, especially knowing we had another medical issue that rose in the midst of this displacement from our home.
I highly recommend this group, and if you get Michael assigned to your loss, consider yourself very lucky. We wished we had called SERVPRO (Sorrento Valley/UTC) originally, and we likely would have minimized the ensuing damage that continued to happen, due to the delay in the competitor.
This is the 3rd time my condo complex has contracted SERVPRO to do repairs caused by water damage due to a broken pipe in my Unit. On this occasion- Nov 2019- I want to specifically recognize and commend Carmen in the scheduling dept. She understood and appreciated my concerns in getting this repair job quickly. She always communicated
promptly and eased my concerns. She was even "on call" on Thanksgiving Day and was able to schedule the final repair to my Unit.
This kind of exceptional customer service, sadly, is rare and makes her an asset to SERVPRO and helps them an exceptional company as well. KUDOS CARMEN!
Also a special thank you to Thomas for going above and beyond by installing plastic covering to the gaping hole in my ceiling that had to be left before the next step of repairs could be approved.
THANK YOU SERVPRO!
SERVPRO assists me for all my property management needs. I have over 20 properties and they are my "go-to" for remediation and temporary relocation of residents' personal items. Liron is wonderful! She is so responsive and keeps me updated on projects they are working on. Thanksgiving day we had a flood and they were out within an hour with sand bags and saving the day as my manager was overwhelmed with the rain and flooding. They are quick to supply a bid, perform the work and provide excellent service to my manager, resident and myself. Jim the owner cares! He has a strong team of dedicated and passionate employees. This is the only SERVPRO branch I recommend. I have been working with them for years and will continue the partnership! Thanks for ALL you do Liron, Jim and TEAM!
I had a great experience with SERVPRO of Sorrento Valley. A friend of mine recommended them after we discovered a leak from the toilet and it has been a pleasure working with them. Liron is great and really kept reassuring me things would work out and they did. Rick was great, kept in constant contact with me, letting me know when things were happening and what the next steps were. I LOVE our bathroom, they all did a fantastic job.
I had to make an unfortunate call to SERVPRO of Sorrento Valley due to a family member passing away and found in their home. I was recommended to this specific SERVPRO from the corners office. I called and spoke with Leticia, she was very kind, compassionate, answered all my questions and even helped guide me on how to inquire with insurance. The other places I called were so invasive and unsympathetic and treated me as another call.
Leticia was very patient with all my questions and even followed up with me. Now that's customer service and had to share. Thank you.
The customer service we have received all along the way has been wonderful and we will definitely be letting our insurance company know how terrific the services from SERVPRO Sorrento Valley have been.
Recently a good friend of mine had a water line blow out in the master bath. After the insurance company was informed they sent out SERVPRO. BRAYDEN from SERVPRO from the Sorrento Valley office was at the door within 45min. He immediately started air scrubbers,and dehumidifiers to start the dry out operation. He worked until 11pm that night and was back the next morning, a Saturday, with a crew to start the job of exposing areas of concern. Brayden and his crew worked tirelessly on the job until it was completed. With his professional approach my friends house and personal belongings were treated like they were his own. This kind of treatment is often lost in today's world. Brayden went above and beyond the call of duty to make sure that my friend was at ease and worry free during this whole ordeal.
In conclusion I would and will definitely recommend the Sorrento Valley SERVPRO office to everyone. Especially Brayden himself. Outstanding work Brayden I can't tell you how much you are appreciated buy everyone here.
Sincerely, Bob Watson.
I just want to compliment Braden Ware and SERVPRO for the fine service and prompt attention to our leak in the shower. They dried the dampness and cut into the wall to allow room for the plumber to *fix the leak. All accomplished in a professional manner.
This company deserves a 10. I had a leak in a kitchen pipe which extended into the living room. The plumbers discovered the leak and repaired it but there was a lot of dampness in the walls. SERVPRO came out to dry things out and then later do the restoration work. Everything is back to the way it was and I could not be happier with every phase of their work. All the employees were wonderful and did a top notch job.
If I could give 10 stars I would.
I had already called our insurance company, who recommended SERVPRO and we advised that we'd already called someone else. My husband called this location, while I called an alternate SERVPRO location. The OTHER location said they couldn't get someone out until the morning, so we declined their offer, and proceeded with asking the Sorrento Valley/UTC location to send someone out. Michael L and his associate (cannot remember his name - sorry) were at our house within an hour and quickly started setting up their equipment. Both individuals were EXTREMELY genuine in their concern for our chaos and eager to ell us they would get things under control shortly. They did just that.
From the early morning that Sunday to the Friday afterwards, Michael was in constant communication, with trying to work around OUR schedules to check the progress, work with the adjuster, etc. We were blown away with the professionalism and compassion Michael demonstrated, especially knowing we had another medical issue that rose in the midst of this displacement from our home.
I highly recommend this group, and if you get Michael assigned to your loss, consider yourself very lucky. We wished we had called SERVPRO (Sorrento Valley/UTC) originally, and we likely would have minimized the ensuing damage that continued to happen, due to the delay in the competitor.
About Us
SERVPRO of Sorrento Valley/University City was founded by James Thompson in 2005. He grew up on the east coast where his father and sister also own SERVPRO franchises. After growing up around SERVPRO, and with a strong family history of 40 years in the business, he decided to follow in their footsteps and started his own franchise on the west coast here in San Diego.
In the early days SERVPRO franchises focused on cleaning carpets, upholstery and draperies. Over time SERVPRO evolved into the water/fire damage restoration business and has been expanding and growing across the country ever since. Currently, our goal is to provide you, the customer, with exemplary service. We understand that insurance companies can be difficult to work with, rest assured SERVPRO of Sorrento Valley/University City will assist and help make the process as smooth as possible.
Our services include water, fire, and mold mitigation, biohazard and trauma cleanup, and carpet and upholstery cleaning.
Call us today and we’ll be happy to answer your questions and help make it “Like it never even happened."
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