A fire loss is very complex because
of the unique behavior of smoke. It is important to have
trained technicians at the loss location. SERVPRO franchisees know
their smoke!
The first step at a fire scene is to
calm the fears of those affected. Next, SERVPRO tests the smoke to
see which of the following types of fire took place.
-
Wet Smoke - Low heat, smoldering, pungent
odor, sticky, smeary. Smoke webs are more difficult to clean.
-
Dry Smoke - Fast burning at high
temperatures.
-
Protein - Virtually invisible, discolors
paints and varnishes. Extreme pungent odor.
-
Fuel Oil Soot - Furnace puff backs cause
fuel oil soot.
-
Other Types - Tear gas, fingerprint powder,
and fire extinguisher residue are other types.
Pretesting also allows the SERVPRO
Professional to focus on saving precious items for you, and that
is what really matters!